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  • [EXCLUSIVE] Exchange Your iPhone 3GS or iPhone 4 for the iPhone 4S


    We just got word from one of our folks at AT&T they'll be extending their 30 day exchange period for iPhone 3G[S] and iPhone 4 owners. The text sent internally is quoted below. The gist is: if you purchased either device between Sept 4 and Sept 13 of 2011, you can keep it until the device is released next Friday (the 14th) and exchange it for a full refund towards the purchase price of the iPhone 4S (minus any restocking fee).

    So if you've purchased an iPhone recently and were wondering what's up - now you know.

    Return/Exchange: Customers who purchased iPhone 3GS or iPhone 4 within the 30 days prior to the announcement of the iPhone 4S can exchange it for iPhone 4S and pay any difference in price.
    • The 30 Day Return/Exchange Policy has been extended to allow extra time for customer who purchased iPhone 3GS or iPhone 4 between September 4, 2011 and September 13, 2011 to exchange their iPhone 4 or 3GS for an iPhone 4S.
    • Customer may retain their original device until iPhone 4S arrives and they will be given a full refund for their iPhone 3GS or iPhone 4, less any restocking fee (if applicable).
    Edit: Seems if you want to keep the 3GS or iPhone 4, you'll qualify for a bill credit. Here's the internal text:

    Customer Price Protection: Customers that purchase iPhone 3GS within 30 days prior to announced price reduction may be eligible to receive a credit for the price difference upon request only.

    Customers wishing to keep their iPhone 3GS or iPhone 4 and receive a bill credit for the difference in price may request price protection. Customer have 30 days from the date of purchase to request a bill credit for the difference in the original Manufacturer's Suggested Retail Price (MSRP) and the new MSPR plus sales tax. This special one-time credit from AT&T is provided to customers of Local Dealer, regardless of what price the customer actually paid for their iPhone.
    1. Only customers who request the credit receives a credit.
    2. The price protection credit applied to the customer's account equals:
      • $50 for the iPhone 3GS, plus applicable sales tax.
      • $50 for the iPhone 4 16GB, plus applicable sales tax.
      • $100 for the iPhone 4 32GB, plus applicable sales tax.
    This article was originally published in forum thread: [EXCLUSIVE] Exchange Your iPhone 3GS or iPhone 4 for the iPhone 4S started by Kyle Matthews View original post
    Comments 11 Comments
    1. mr.sparky's Avatar
      mr.sparky -
      That's mighty nice of them...
    1. Nest's Avatar
      Nest -
      What happens if you're 31 days?
    1. SC10E's Avatar
      SC10E -
      Then you don't get an exchange...?
    1. sziklassy's Avatar
      sziklassy -
      Quote Originally Posted by Nest View Post
      What happens if you're 31 days?
      They might be nice and take care of you, or they might not. With offers like this there has to be a cutoff point. I mean, what if they were 32 days. That is pretty close to 30. How about 35? See what I mean?
    1. Italia411's Avatar
      Italia411 -
      If your 31, 32, 33 days ect, just make them reverse your upgrade completely before your 30 days is up, then return when the 4s comes out. You may have to pay a small restocking fee but it's a small price to pay if you really want this device.
    1. mmaboi21's Avatar
      mmaboi21 -
      Yah that is very nice of them. Too bad My iPhone 4 is over a year old.
    1. buttamix's Avatar
      buttamix -
      Quote Originally Posted by Nest View Post
      What happens if you're 31 days?
      Lol your gonna be 1 upset person.
    1. smoothcreak's Avatar
      smoothcreak -
      There is a cutoff point. I bought my iPhone 4 on September 2 and I can't get the 4S. Bummer really. But I have two other lines that I can upgrade in spring and I will get the 4S then. And who knows maybe I will just wait for the next one to drop
    1. Mjolnir1134's Avatar
      Mjolnir1134 -
      Exchange, o rly?

      I purchased my iPhone 4 not too long ago (according to my receipt, the 13th of Sept) at a Best Buy Mobile shop, and that was the same day I started my brand new AT&T subscription. Does that make me qualified for a iPhone 4S exchange?

      Unsure if this offer is only for people who directly bought from an AT&T corporate store.
    1. thomaspeter's Avatar
      thomaspeter -
      No there is no such thing mentioned, you can exchange it anyways, and once you do dont forget to let us know about the price difference and that how much they realy cost you in the exchange offer.

      Thanks

      Quote Originally Posted by Mjolnir1134 View Post
      Exchange, o rly?

      I purchased my iPhone 4 not too long ago (according to my receipt, the 13th of Sept) at a Best Buy Mobile shop, and that was the same day I started my brand new AT&T subscription. Does that make me qualified for a iPhone 4S exchange?

      Unsure if this offer is only for people who directly bought from an AT&T corporate store.
    1. iTouch-Warrior's Avatar
      iTouch-Warrior -
      Quote Originally Posted by Mjolnir1134 View Post
      Exchange, o rly?

      I purchased my iPhone 4 not too long ago (according to my receipt, the 13th of Sept) at a Best Buy Mobile shop, and that was the same day I started my brand new AT&T subscription. Does that make me qualified for a iPhone 4S exchange?

      Unsure if this offer is only for people who directly bought from an AT&T corporate store.
      I'm on the same boat as you. I bought an iPhone 4 on the 10th of Sept. and now I don't know if I'm eligible because I bought it at RadioShack. Any insight about being eligible or not when buying from resellers would be very appreciated. Thanks!