We just got word from one of our folks at AT&T they'll be extending their 30 day exchange period for iPhone 3G[S] and iPhone 4 owners. The text sent internally is quoted below. The gist is: if you purchased either device between Sept 4 and Sept 13 of 2011, you can keep it until the device is released next Friday (the 14th) and exchange it for a full refund towards the purchase price of the iPhone 4S (minus any restocking fee).
So if you've purchased an iPhone recently and were wondering what's up - now you know.
Return/Exchange: Customers who purchased iPhone 3GS or iPhone 4 within the 30 days prior to the announcement of the iPhone 4S can exchange it for iPhone 4S and pay any difference in price.
- The 30 Day Return/Exchange Policy has been extended to allow extra time for customer who purchased iPhone 3GS or iPhone 4 between September 4, 2011 and September 13, 2011 to exchange their iPhone 4 or 3GS for an iPhone 4S.
- Customer may retain their original device until iPhone 4S arrives and they will be given a full refund for their iPhone 3GS or iPhone 4, less any restocking fee (if applicable).
Customer Price Protection: Customers that purchase iPhone 3GS within 30 days prior to announced price reduction may be eligible to receive a credit for the price difference upon request only.
Customers wishing to keep their iPhone 3GS or iPhone 4 and receive a bill credit for the difference in price may request price protection. Customer have 30 days from the date of purchase to request a bill credit for the difference in the original Manufacturer's Suggested Retail Price (MSRP) and the new MSPR plus sales tax. This special one-time credit from AT&T is provided to customers of Local Dealer, regardless of what price the customer actually paid for their iPhone.
Customers wishing to keep their iPhone 3GS or iPhone 4 and receive a bill credit for the difference in price may request price protection. Customer have 30 days from the date of purchase to request a bill credit for the difference in the original Manufacturer's Suggested Retail Price (MSRP) and the new MSPR plus sales tax. This special one-time credit from AT&T is provided to customers of Local Dealer, regardless of what price the customer actually paid for their iPhone.
- Only customers who request the credit receives a credit.
- The price protection credit applied to the customer's account equals:
- $50 for the iPhone 3GS, plus applicable sales tax.
- $50 for the iPhone 4 16GB, plus applicable sales tax.
- $100 for the iPhone 4 32GB, plus applicable sales tax.
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