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  • Beverly Hills Four Seasons Hotel Making iPad 2 a High Tech Fixture in All Rooms


    Beginning October 3rd, the Four Seasons Hotel Los Angeles at Beverly Hills will look a lot more attractive than it already does - especially if you're an Apple fan who thinks the iPad can - and should - be attached to every aspect of life.

    The Four Seasons will become the first hotel on the West Coast (and the first Four Seasons property, for that matter) to offer ICE (Interactive Customer Experience) from Intelity on personal, in-room iPad 2 devices throughout all 285 guestrooms and suites.

    The high class hotel announced Tuesday via press release that "this award-winning ICE technology allows guests to customize their stay and reach all areas of the hotel at the touch of the iPad2, including ordering in-room dining, restaurant reservations, valet parking, airport transportation, spa treatments, housekeeping requests, researching information on cultural and entertainment attractions, and much more."

    Although iPads are increasingly more common in hotels these days, the practice is far from new. The Four Seasons in Scottsdale, Arizona has allowed guests to use an iPad poolside when renting luxury cabanas. At the Four Seasons in Washington, D.C., as another example, iPads have been available on loan for guests and are frequently used by the sales team at the facility.

    Many hospitality experts believe that within 24 months, iPads in hotel rooms will be the rule rather than the exception at four and five-star hotels around the US and many hotels abroad.

    Source: Intelity, Four Seasons Hotel
    This article was originally published in forum thread: Beverly Hills Four Seasons Hotel Making iPad 2 a High Tech Fixture in All Rooms started by Michael Essany View original post
    Comments 8 Comments
    1. Megaorange's Avatar
      Megaorange -
      I thought we were above the First! thing.

      Anyway I might have to stop buy one of these places next time I need a hotel and if I'm near one.
    1. deathbybunnies6's Avatar
      deathbybunnies6 -
      Well looks like I'm robbing hotels now...lol
    1. RICO_'s Avatar
      RICO_ -
      What's wrong with a phone call to guest services? Pick up the phone....call.....tell them what you want.....and they take care of the rest. Seems faster IMO. And you know for a fact that they did receive your request.

      Sure beats navigating through iPad menus to get what you need.

      This just seems like a nifty way to dish out some eye-candy and make their already over-inflated prices seem more justifiable.
    1. syedsufyan's Avatar
      syedsufyan -
      If you are that much of an Apple fanboy, well, you probably already have your own iPad 2.
    1. Cer0's Avatar
      Cer0 -
      Please move on and keep towards topic of this article.
    1. Striknine's Avatar
      Striknine -
      This happens too often for me!!!
    1. Slmchrist's Avatar
      Slmchrist -
      Quote Originally Posted by RICO_ View Post
      What's wrong with a phone call to guest services? Pick up the phone....call.....tell them what you want.....and they take care of the rest. Seems faster IMO. And you know for a fact that they did receive your request.

      Sure beats navigating through iPad menus to get what you need.

      This just seems like a nifty way to dish out some eye-candy and make their already over-inflated prices seem more justifiable.
      Yes I agree with you 100% something's are better left alone. Theres no way that flipping thru iPad apps and reading a ton of hotel text to order something could be more easy than just picking up the phone and talking to hotel staff. Let's try to keep people in the picture. Tech isn't good for everything IMO.
    1. Simon's Avatar
      Simon -
      Please do not post unless you have something to say pertaining to the topic at hand. If anyone posts "firsts" just use the report button and let us take care of it. Do not respond with insulting remarks.