Apple Accused of Selling Refurbished iPhones as New in China
Finally a refreshing change of pace in the never-ending saga of Apple litigation. Apple is being sued by six Beijing residents who claim Apple sold them refurbished iPhones as new.
The first two of the six Beijing plaintiffs, noticed something was amiss when they checked the warranty terms on their brand new iPhones and found it to be far less than the standard year. They returned to the Apple store, but weren't satisfied when Apple employees only offered to replace their iPhones without any other form of compensation. The two unsatisfied customers promptly contacted Wang Hai, a consumer advocate and lawyer notable for his reputation in fighting against counterfeit goods.
The refurbished-as-new practice is another example of the rampant piracy and consumer fraud that occurs regularly in China, however it is surprising this would occur at official Apple stores. The original two plaintiffs have been joined by four others who had similar experiences involving the purchase of refurbished iPhones sold as new. If a report from the Guangzhou Daily is correct in its suggestion that refurbished iPhones are being sold as new in stores throughout the region, there may be a lot more disgruntled iPhone customers joining the lawsuit.