• Your favorite

    Apple

    ,

    iPhone

    ,

    iPad

    ,

    iOS

    ,
    Jailbreak
    , and
    Cydia
    site.
  • Some Lion Buyers Incorrectly Charged Multiple Times for Download


    Don't you just hate it when you purchase 1 thing and then you're accidentally charged 122 times for it?

    Hard to believe, but this is the type of complaint that has turned up in the forums of Apple Support Communities. In fact, one recent Mac OS X Lion buyer reports having initiated his download on July 23rd, for a sum total of $31.79. But low and behold, the unfortunate Mac fan went on to see his PayPal account subsequently charged the same amount another 121 times.

    If you do the math, that comes out to almost $4,000. Isolated incident, you say? To this degree, it appears so. But erroneous or multiple charges for the single Lion download have been reported with increasing frequency. As another poster lamented:

    I purchased OS X Lion from the app store and now paypal statement shows that itunes store charged me 20 times more, a total of $599.80. Please help, what am I supposed to do. I already talked with paypal and they said they will look and I emailed apple customer service, no reply yet.
    Although the origin of the problem isn't yet clear, we understand that both Apple and PayPal (who in some cases blame each other for the error) are looking into these reports and others that are yet to become high-profile examples of Lion downloads going horribly wrong.

    Sources: Apple Support Communities, 9to5Mac
    This article was originally published in forum thread: Some Lion Buyers Incorrectly Charged Multiple Times for Download started by Michael Essany View original post
    Comments 34 Comments
    1. RICO_'s Avatar
      RICO_ -
      Quote Originally Posted by sassvideo View Post
      3 Paypal charges for me so far. Only 1 refund
      Fixed.
    1. Cer0's Avatar
      Cer0 -
      Quote Originally Posted by Drizahy View Post
      People need to stop paying there mortgage late
      Not everyone can get ahead on bills. Most families live from paycheck to paycheck.

      @stray I only use giftcards for multiple reasons but this is one of them.
    1. psp257's Avatar
      psp257 -
      i got mine free cause i bought my macbook pro the day before lion released
      but for the rest of the people: shame on you apple, shame
    1. psychodave's Avatar
      psychodave -
      Guess Apple wanted more than the "Lions Share" LOL Sorry I had to.
    1. bigdrdok's Avatar
      bigdrdok -
      im glad i downloaded mine for free!!!!!! Yea buddy!!!! xdxd

      Quote Originally Posted by spazturtle View Post
      wait you think people buy windows? Any way windows is free for students, i wish os x was.
      every software/os is free on the internet! Just "google" it.... Not "yahoo" it lol
      xd
    1. Stray's Avatar
      Stray -
      Quote Originally Posted by bigdrdok View Post
      im glad i downloaded mine for free!!!!!! Yea buddy!!!! xdxd



      every software/os is free on the internet! Just "google" it.... Not "yahoo" it lol
      xd
      Nice job pirate..... oops did I say that..... yeah i just did
    1. hamza102's Avatar
      hamza102 -
      Quote Originally Posted by Str4y View Post
      This s why I use gift cards
      I bought a new MacBook Pro which had the voucher for 65 ($100) and when I was told in the apple store all I had to do was click the download button for lion and it would be free but it took money off my voucherfor no reason and in my AppleCare plan I didn't get a web registration number!
    1. Cer0's Avatar
      Cer0 -
      Apple didn't do voucher to download lion. You had to visit their website Apple - OS X Lion and Lion Server - Up to Date Program to register and get code.
    1. jasvncnt10's Avatar
      jasvncnt10 -
      Your holding your mouse wrong
    1. KartRacer's Avatar
      KartRacer -
      Quote Originally Posted by RICO_ View Post
      Has it even been established that this is PayPal's fault? I use it all the time and I haven't been charged more than once, let alone 100+ times for anything.
      It hasn't been squarely laid on PayPal, but PayPal requires that your default account when signing up be a banking account. You have to choose to change it later and it was very very hard to get your primary funds account to be something other than checking/savings. Had this been charged to a credit card, or something similar, it would have been fixed within hours. Now the guy has had 122 charges to his checking account draining all of its funds and no real quick way to fix it. PayPal is extremely customer hostile and about as crooked as an online company can be. I hate PayPal with a passion, this should be a lesson to never use that ****** company to buy things online. Get charged more than once and the funds are gone until they or the other company decide to get off their asses and figure out what happened. So far there have been no reports that people are being charged multiple times and not getting instant refunds when using other payment methods. Don't use PayPal, it will bite you in the *** later.

      Quote Originally Posted by spazturtle View Post
      Wait you think people buy Windows? Any way Windows is free for students, I wish OS x was.
      To the tune of about 400 million copies sold? Yeah, people buy windows. Go troll elsewhere.
    1. raduga's Avatar
      raduga -
      Quote Originally Posted by KartRacer View Post
      It hasn't been squarely laid on PayPal, but PayPal requires that your default account when signing up be a banking account. You have to choose to change it later and it was very very hard to get your primary funds account to be something other than checking/savings. Had this been charged to a credit card, or something similar, it would have been fixed within hours. Now the guy has had 122 charges to his checking account draining all of its funds and no real quick way to fix it. PayPal is extremely customer hostile and about as crooked as an online company can be. I hate PayPal with a passion, this should be a lesson to never use that ****** company to buy things online. Get charged more than once and the funds are gone until they or the other company decide to get off their asses and figure out what happened. So far there have been no reports that people are being charged multiple times and not getting instant refunds when using other payment methods. Don't use PayPal, it will bite you in the *** later.
      for what it's worth,
      I've always found it difficult to trust anyone who insists they are my "pal".
    1. hamza102's Avatar
      hamza102 -
      Quote Originally Posted by Cer0 View Post
      Apple didn't do voucher to download lion. You had to visit their website Apple - OS X Lion and Lion Server - Up to Date Program to register and get code.
      But i was told by an apple employee that the system knows that i recently purchased the mac and that i just go in the mac app store and download. And by voucher i meant credit given since i got a student discount. (You get 65/$100 if you get a student discount with a new mac)
    1. spazturtle's Avatar
      spazturtle -
      Quote Originally Posted by KartRacer View Post
      To the tune of about 400 million copies sold? Yeah, people buy windows. Go troll elsewhere.
      I know people who work at Microsoft and according to their servers there are lot more people using windows than people who have bought it, the stats are for every one person who buys windows 1.1 people pirate it.
    1. Cer0's Avatar
      Cer0 -
      Quote Originally Posted by hamza102 View Post
      But i was told by an apple employee that the system knows that i recently purchased the mac and that i just go in the mac app store and download. And by voucher i meant credit given since i got a student discount. (You get 65/$100 if you get a student discount with a new mac)
      Could probably try and go back to Apple and complain that an employee told you the wrong info. But they probably would want more solid proof. But worth a try; at the least it will get the manager to talk to the misinformed employee.