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  • Some Lion Buyers Incorrectly Charged Multiple Times for Download


    Don't you just hate it when you purchase 1 thing and then you're accidentally charged 122 times for it?

    Hard to believe, but this is the type of complaint that has turned up in the forums of Apple Support Communities. In fact, one recent Mac OS X Lion buyer reports having initiated his download on July 23rd, for a sum total of $31.79. But low and behold, the unfortunate Mac fan went on to see his PayPal account subsequently charged the same amount another 121 times.

    If you do the math, that comes out to almost $4,000. Isolated incident, you say? To this degree, it appears so. But erroneous or multiple charges for the single Lion download have been reported with increasing frequency. As another poster lamented:

    I purchased OS X Lion from the app store and now paypal statement shows that itunes store charged me 20 times more, a total of $599.80. Please help, what am I supposed to do. I already talked with paypal and they said they will look and I emailed apple customer service, no reply yet.
    Although the origin of the problem isn't yet clear, we understand that both Apple and PayPal (who in some cases blame each other for the error) are looking into these reports and others that are yet to become high-profile examples of Lion downloads going horribly wrong.

    Sources: Apple Support Communities, 9to5Mac
    This article was originally published in forum thread: Some Lion Buyers Incorrectly Charged Multiple Times for Download started by Michael Essany View original post
    Comments 34 Comments
    1. RICO_'s Avatar
      RICO_ -
      They're doing it wrong. Clearly the customer's fault.
    1. boxxa's Avatar
      boxxa -
      Makes sense how this is the fastest selling OS ever if one person is buying 100 copies at once.
    1. Avalaible's Avatar
      Avalaible -
      Quote Originally Posted by boxxa View Post
      Makes sense how this is the fastest selling OS ever if one person is buying 100 copies at once.
      +1
    1. RICO_'s Avatar
      RICO_ -
      Hopefully Apple won't play the run-around game of "it's paypals fault" and vice versa sending the customers into an endless battle.
    1. spazturtle's Avatar
      spazturtle -
      Silly Apple, that's not how you get away with credit card fraud.
    1. Am_I_Evil's Avatar
      Am_I_Evil -
      ahhhhhhh so that's how you sell 1,000,000 in one day
    1. brianiino's Avatar
      brianiino -
    1. hitman10's Avatar
      hitman10 -
      Haha. That would suck getting charged 100x for a Mac iOS Lion. i meann OSX Lion.. or did I?
    1. Jcbzr's Avatar
      Jcbzr -
      Hopefully my new iMac will come with Lion preloaded.
    1. manickbarry's Avatar
      manickbarry -
      Sounds like lion will be the most refunded os ever
    1. KartRacer's Avatar
      KartRacer -
      This, kids, is why you stay very very far away from PayPal. Very far away. Probably the most unethical of online payment companies on the entire internet.
    1. zoso10's Avatar
      zoso10 -
      Balls I should check my account
    1. RICO_'s Avatar
      RICO_ -
      Quote Originally Posted by KartRacer View Post
      This, kids, is why you stay very very far away from PayPal. Very far away. Probably the most unethical of online payment companies on the entire internet.
      Has it even been established that this is PayPal's fault? I use it all the time and I haven't been charged more than once, let alone 100+ times for anything.
    1. Stray's Avatar
      Stray -
      This s why I use gift cards
    1. Trooper Sam's Avatar
      Trooper Sam -
      Whoever is at fault, there should be damages awarded for this. People will have checks bounce, payments missed, even mortgage payments, and credit histories will be damaged.
    1. madczech's Avatar
      madczech -
      charge a mac user 10x for lion = one PC user buying windows 7 ultimate
    1. Drizahy's Avatar
      Drizahy -
      Quote Originally Posted by Trooper Sam View Post
      Whoever is at fault, there should be damages awarded for this. People will have checks bounce, payments missed, even mortgage payments, and credit histories will be damaged.
      People need to stop paying there mortgage late should something like this happen to them at any point in time. Linking it to a back account is kinda suspect as well with anything that has direct access and can vary whenever a button is touched. But I do feel bad and I hope they get threw this.
    1. sassvideo's Avatar
      sassvideo -
      3 Paypal charges for me . . . so far only 1 refund
    1. spazturtle's Avatar
      spazturtle -
      Quote Originally Posted by madczech View Post
      charge a mac user 10x for lion = one PC user buying windows 7 ultimate
      Wait you think people buy Windows? Any way Windows is free for students, I wish OS x was.
    1. sqelch's Avatar
      sqelch -
      Quote Originally Posted by spazturtle View Post
      Wait you think people buy Windows? Any way Windows is free for students, I wish OS x was.

      That is apple for ya. They make most of their money off students. Well that and hipsters lol.

      Dude you sig was old in 1997