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  • Connection Issues Cropping up for Verizon 3G iPad 2 Users


    Reports are surfacing that some iPad 2 owners using Verizon's 3G network seem to be having difficulties connecting to the network. So far the problem seems to be isolated to the 3G model iPad 2. Wi-Fi models do not appear to be affected by this problem as these models do not connect to Verizon's 3G wireless network anyway. Thankfully, this problem does not seem to be affecting any AT&T users.

    In a statement to Mobilized “We are aware that a small number of iPad 2 customers have experienced connectivity issues with the Verizon 3G network and we are investigating it,” the company said.

    Currently, there are six pages concerning this issue on Apple's discussion forums. Most users reported having similar experiences trying to solve the issue. One user stated, “I spent over an hour at Verizon talking to apple on the phone.” While another user reported, “After spending 4 hours on the phone, I took my Ipad2 to the Apple store on 5th Ave in NYC. After demonstating (sic) the problem to them, they researched for a bit and gave me a new one.” This customer later reported that the same problem occurred on the replacement unit as well.

    If you happen to be one of those unfortunate enough to be affected by this problem, a workaround is being reported on multiple forums that seems to overcome the issue. Under settings, simply make sure that your 3G connection is enabled, and restart your iPad. The 3G connection should be reenabled and you should be connected to the Verizon network as soon as you are finished booting up. It's unfortunate that users must restart their devices in order to reactivate their cellular data connection. Apple is expected to release an iOS update within the next two weeks. It's unclear what issues this update will address, but hopefully there'll be a fix in it for Verizon customers.

    Source: All Things D
    This article was originally published in forum thread: Connection Issues Cropping up for Verizon 3G iPad 2 Users started by Wiley John Wright View original post
    Comments 65 Comments
    1. Orby's Avatar
      Orby -
      My gut instinct makes me think this is an iOS glitch--as the VZW iPhone 4 uses the exact same chipset, but instead has a different version of iOS (4.3 versus 4.2.6) and baseband (2.0.4 for the iPad versus 1.0.05 or something for the iPhone). To the best of my knowledge, I haven't heard anyone with a Verizon iPhone with these same complaints.

      Probably not Verizon's issue to fix, but the way they're handling this irritates me. Implying it's the customer's fault is just wrong, and trying to slide it off to the OEM shows no class.
    1. SoCal Railroader's Avatar
      SoCal Railroader -
      "If you happen to be one of those unfortunate enough to be affected by this problem, a workaround is being reported on multiple forums that seems to overcome the issue. Under settings, simply make sure that your 3G connection is enabled, and restart your iPad. The 3G connection should be reenabled and you should be connected to the Verizon network as soon as you are finished booting up. It's unfortunate that users must restart their devices in order to reactivate their cellular data connection."

      Gee, it must be a real chore to have to reset your Ipad 2.

      Quote Originally Posted by neonsector View Post
      Its not even the same sport, I tried the verizon iphone service for 2 days and I wanted to throw that POS out the window.
      Horrible slowness not even 500k down 20k up in the middle of the town.
      cant beat my 3.5mbs down 1.6 mbs up with att.
      I dont even know why apple even bothered to put their product on that network
      I bet you don't travel outside of Tucson much, most of Arizona DOES NOT have 3G with AT&T, Verizon has the state much better covered. I'm sorry you don't get good speeds, but I do up here in Northwestern California and I'm as rural as it gets, AT&T is the slow one here in terms of 3G, it can get pretty bad during the day.

      Quote Originally Posted by EagleyeSmith View Post
      I hate Verizon. They're mean. GSM > CDMA.
      That makes no sense whatsoever.

      Quote Originally Posted by zplit View Post
      agree 100% with u
      You agree with the letter U?

      I have to laugh at some of the responses on here, like listening to a Junior High class "But they're mean!"
    1. steve-z17's Avatar
      steve-z17 -
      Quote Originally Posted by SoCal Railroader View Post
      You agree with the letter U?

      I have to laugh at some of the responses on here, like listening to a Junior High class "But they're mean!"
      THAT makes no sense whatsoever, it's not hard to understand what he/she is agreeing with....

      This does sound like an OS issue, Apple will probably release an update to fix it if that's the case. If it's an issue with VZ then that sucks
    1. Essenar's Avatar
      Essenar -
      Verizon iPhone 4 user here. Four bars and full 3G in my girlfriend's "dead signal with AT&T" apartment. Can even play Modern Combat 2 online.

      This is definitely an isolated issue with iPad 2 hardware on the Verizon SKU.
    1. Tperry's Avatar
      Tperry -
      Quote Originally Posted by jose060789 View Post
      Yes of course but either way, that's Verizon's part and it failed.

      Sent from my iPhone 4 using ModMyi

      Really.... Verizon manufactures their own IPad 2? News to me, I thought Apple did and spec'd all the parts for it. I guess Apple maintains the cellular network instead.
    1. TheJailbreakGenius's Avatar
      TheJailbreakGenius -
      Quote Originally Posted by jose060789 View Post
      Well let's see, two iPad models on two different carriers. Now, if AT&T's model is working properly and Verizon's model is not then there's no way it's the iPad because if that were true then AT&T's model would be affected as well but that's not the case. Common sense leads me that Verizon is in fact the problem. Also it's not, "a few" it's "all of them".
      YOU NEED TO GET SERIOUS.
      Verizon sucks; enough said.

      Sent from my iPhone 4 using ModMyi
      Just shut up, don't insult other members

      You don't even know the facts. It obviously has nothing to do with the network but the chip inside, which would make it apples fault.

      We will eventually find the answer, and it will definitely be the hardware.

      P.S., I can get 5 bars on my Verizon iPhone at the top of mount snow, vermont, during a freakin blizzard. ATT pales next to that statement, they don't even cover at the bottom of mt snow. My grandma has iPhone and ATT, hers wouldn't work anywhere.
    1. TheJailbreakGenius's Avatar
      TheJailbreakGenius -
      Quote Originally Posted by SoCal Railroader View Post
      "If you happen to be one of those unfortunate enough to be affected by this problem, a workaround is being reported on multiple forums that seems to overcome the issue. Under settings, simply make sure that your 3G connection is enabled, and restart your iPad. The 3G connection should be reenabled and you should be connected to the Verizon network as soon as you are finished booting up. It's unfortunate that users must restart their devices in order to reactivate their cellular data connection."

      Gee, it must be a real chore to have to reset your Ipad 2.



      I bet you don't travel outside of Tucson much, most of Arizona DOES NOT have 3G with AT&T, Verizon has the state much better covered. I'm sorry you don't get good speeds, but I do up here in Northwestern California and I'm as rural as it gets, AT&T is the slow one here in terms of 3G, it can get pretty bad during the day.



      That makes no sense whatsoever.



      You agree with the letter U?

      I have to laugh at some of the responses on here, like listening to a Junior High class "But they're mean!"
      I don't get u man, lol. Sometimes I wanna say shutup and then I wanna say +1.
    1. TheJailbreakGenius's Avatar
      TheJailbreakGenius -
      Quote Originally Posted by Essenar View Post
      Verizon iPhone 4 user here. Four bars and full 3G in my girlfriend's "dead signal with AT&T" apartment. Can even play Modern Combat 2 online.

      This is definitely an isolated issue with iPad 2 hardware on the Verizon SKU.
      It's just a bunch of whiners that think they are cool by constantly supporting whatever fodder the author feeds them.
    1. 09gsxr600boy's Avatar
      09gsxr600boy -
      Does anybody know of a fix yet. I have been having the same problem since day one.
    1. ugshotgun's Avatar
      ugshotgun -
      All this nonsense on who's the best....oh dear! IT ALL DEPENDS on where your located. I'm an AT&T fan myself, my brother, three towns over, is a Verizon fan...he gets excellent service where he is but his verizon sucks where I live and vice-versa. Both carriers have their strong areas/weak areas.

      As far as the hype about how AT&T's support sucks, well, I personally have never had one issue with AT&T reps when I needed help with an issue, though few there have been since I've had their service; on the other hand, I cannot say that Verizon's would be better, cuz, I've never had them as my carrier.

      So, stop with all the belittling of other members just because they have an opinion of the other network, it really all balls down to where you live and frequent the most, this in my most humbled opinion!

      Edited: I firmly believe that it's not going to be a Verizon issue, but rather an IOS issue with the CDMA part of the Verizon iPads, on 3G.

      Chris
    1. mvhurlburt's Avatar
      mvhurlburt -
      Quote Originally Posted by jose060789 View Post
      Yes of course but either way, that's Verizon's part and it failed.

      Sent from my iPhone 4 using ModMyi
      It's not VZW's part, it's qualcomm(hardware) and Apples part and is like a fail on Apple's end as the problem seems to be in the baseband software. The problem isn't AT&T vs VZW or CDMA vs GSM. Grow up already. I don't like VZW's antiquated network anymore than the next guy but that's why they're phasing it out in favor of LTE which will likely be much more widely deployed before AT&T. Also their LTE is killing WiMAX, HSDPA+, etc. In all of the speed tests. One thing I will tie VZW is coverage and consistency in 3G speeds, even if they are slower. And btw I'm an AT&T customer that is getting fed up with their spotty 3G coverage as of late though it was never a problem for me before.
    1. kuhndsn's Avatar
      kuhndsn -
      Darn... Too bad Messany didn't write this article... Lol. Thoes that have been on this site for a few yrs know what I mean. Lol
    1. RICO_'s Avatar
      RICO_ -
      They're holding it wrong. O.O
    1. steve-z17's Avatar
      steve-z17 -
      Quote Originally Posted by kuhndsn View Post
      Darn... Too bad Messany didn't write this article... Lol. Thoes that have been on this site for a few yrs know what I mean. Lol
      And for those that haven't..?
    1. jmaderosk8r's Avatar
      jmaderosk8r -
      IcerMize, when ppl reported problems it was with the iphone only as all other devices seemed to worked prefectly, and if other phones where failing and are failing at this moment, its not worth reporting on them for obious reasons, yes the iphone and ipad are superior that anything out there even with the iphone not having a dual core or having a 5mp camera, no other touch screen comes close to what the iphone has had since the iphone 2g.
    1. Patato22's Avatar
      Patato22 -
      i have test my iPhone 4 on att vs my sister iPhone on verizon and verizon is very slow att is faster

      So the main point is: verizon sucks

      Sent from iPhone using ModMyi
    1. IcerMize's Avatar
      IcerMize -
      Quote Originally Posted by jmaderosk8r View Post
      IcerMize, when ppl reported problems it was with the iphone only as all other devices seemed to worked prefectly, and if other phones where failing and are failing at this moment, its not worth reporting on them for obious reasons, yes the iphone and ipad are superior that anything out there even with the iphone not having a dual core or having a 5mp camera, no other touch screen comes close to what the iphone has had since the iphone 2g.

      I appreciate you addressing this to me personally but truly have no idea what this has to do with the "Connection Issues Cropping up for Verizon 3G iPad 2 Users" and the statement I made.
    1. hat_15's Avatar
      hat_15 -
      Obviously neither iPad is built by the carriers. I was just saying I've heard issues so far from the Verizon model. I know screen has nothing to do with this but just letting others know.
    1. NikeJS's Avatar
      NikeJS -
      Maybe Verizon is doing this to promote the Xoom tablet haha no I think it's apples fault
    1. jose060789's Avatar
      jose060789 -
      Quote Originally Posted by TheJailbreakGenius View Post
      Just shut up, don't insult other members

      You don't even know the facts. It obviously has nothing to do with the network but the chip inside, which would make it apples fault.

      We will eventually find the answer, and it will definitely be the hardware.

      P.S., I can get 5 bars on my Verizon iPhone at the top of mount snow, vermont, during a freakin blizzard. ATT pales next to that statement, they don't even cover at the bottom of mt snow. My grandma has iPhone and ATT, hers wouldn't work anywhere.
      Insulting members? Look what you just told me? "shut up"
      Quite frankly you don't know what you're talking about. You need to think before you talk because it makes sound unintelligent.
      It's a network issue, not a hardware flaw. Get your facts straight.


      Sent from my iPhone 4 using ModMyi