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  • Open Letter from Steve Jobs to all iPhone users
    to all iPhone customers:

    I have received hundreds of emails from iPhone customers who are upset about Apple dropping the price of iPhone by $200 two months after it went on sale. After reading every one of these emails, I have some observations and conclusions.
    First, I am sure that we are making the correct decision to lower the price of the 8GB iPhone from $599 to $399, and that now is the right time to do it. iPhone is a breakthrough product, and we have the chance to 'go for it' this holiday season. iPhone is so far ahead of the competition, and now it will be affordable by even more customers. It benefits both Apple and every iPhone user to get as many new customers as possible in the iPhone 'tent'. We strongly believe the $399 price will help us do just that this holiday season.
    Second, being in technology for 30+ years I can attest to the fact that the technology road is bumpy. There is always change and improvement, and there is always someone who bought a product before a particular cutoff date and misses the new price or the new operating system or the new whatever. This is life in the technology lane. If you always wait for the next price cut or to buy the new improved model, you'll never buy any technology product because there is always something better and less expensive on the horizon. The good news is that if you buy products from companies that support them well, like Apple tries to do, you will receive years of useful and satisfying service from them even as newer models are introduced.
    Third, even though we are making the right decision to lower the price of iPhone, and even though the technology road is bumpy, we need to do a better job taking care of our early iPhone customers as we aggressively go after new ones with a lower price. Our early customers trusted us, and we must live up to that trust with our actions in moments like these.
    Therefore, we have decided to offer every iPhone customer who purchased an iPhone from either Apple or AT&T, and who is not receiving a rebate or any other consideration, a $100 store credit towards the purchase of any product at an Apple Retail Store or the Apple Online Store. Details are still being worked out and will be posted on Apple's website next week. Stay tuned.
    We want to do the right thing for our valued iPhone customers. We apologize for disappointing some of you, and we are doing our best to live up to your high expectations of Apple.
    Steve Jobs
    Apple CEO
    source:
    http://www.apple.com/hotnews/openiphoneletter/

    thanks STE
    This article was originally published in forum thread: Open Letter from Steve Jobs to all iPhone users started by Cody Overcash View original post
    Comments 117 Comments
    1. bjhinton's Avatar
      bjhinton -
      Any update?

      It's nearly mid-week and no announcement of how this will be handled. I really need to know since I'm selling my 4GB to upgrade to a 8GB.
    1. custom2005altima's Avatar
      custom2005altima -
      Any updates on the the $100 so i can get my girl an iphone?
    1. iphonejeff's Avatar
      iphonejeff -
      when are we getting our money?.
    1. pvtdonuts's Avatar
      pvtdonuts -
      yea, same thing that's been on my mind, I wanna pick up a rebel XT from them
    1. JedixJarf's Avatar
      JedixJarf -
      Quote Originally Posted by pvtdonuts View Post
      yea, same thing that's been on my mind, I wanna pick up a rebel XT from them
      Go with the XTi, its 10 times the camera
    1. ShortIndianJesus's Avatar
      ShortIndianJesus -
      I just called my local apple store and asked about the rebate, the guy I talked to said "hopefully by the end of this month" when I asked him when the details will be posted.
    1. sunnywala's Avatar
      sunnywala -
      Didnt the letter say this week?
    1. geoffl1's Avatar
      geoffl1 -
      does anybody have any updates?
    1. lifesmymachine's Avatar
      lifesmymachine -
      I expect it will be posted sometime today (thursday) along with the new update for itunes wifi music store
    1. geoffl1's Avatar
      geoffl1 -
      i got the new itunes but no itunes wifi for the phone. i guess all we can do is wait
    1. sunnywala's Avatar
      sunnywala -
      why do you guys download every update immediately? apple will at some point release an update that will make all the hacks we have null...personally i wait until others post with their results before i update...plus i'm not a fan of having to redo my entire phone.
    1. ijustin's Avatar
      ijustin -
      Quote Originally Posted by sunnywala View Post
      why do you guys download every update immediately? apple will at some point release an update that will make all the hacks we have null...personally i wait until others post with their results before i update...plus i'm not a fan of having to redo my entire phone.
      DITTO!!!
    1. lifesmymachine's Avatar
      lifesmymachine -
      Quote Originally Posted by sunnywala View Post
      why do you guys download every update immediately? apple will at some point release an update that will make all the hacks we have null...personally i wait until others post with their results before i update...plus i'm not a fan of having to redo my entire phone.
      Its fun to be the first kid on the block to have something new.....
    1. sunnywala's Avatar
      sunnywala -
      Quote Originally Posted by lifesmymachine View Post
      Its fun to be the first kid on the block to have something broke....
      Fixed
    1. billchase2's Avatar
      billchase2 -
      Quote Originally Posted by sunnywala View Post
      Fixed
      "Its fun to be the first kid on the block to have something [break/broken]...."

      fixed.
    1. coopersport's Avatar
      coopersport -
      this is the link for the rebate:
      http://www.apple.com/iphone/storecredit/

      no rebate if you did not activate the iphone via iTunes
      BASTARDI DENTRO!!!!!
    1. iphonejeff's Avatar
      iphonejeff -
      u know its also good to have something alot of people dont have