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  • Unhappy iPhone 3g User Suing Apple
    As we have previously reported the iPhone 3g has had some issues with reception. Now at least one unhappy customer is suing Apple. Jessica Alena Smith filed a federal suit against Apple on Tuesday.

    Basically the lawsuit says that despite the 3g iPhone marketing by Apple claiming that the iPhone 3g is "twice as fast for half the price," the iPhone is in fact much slower than advertised and drops a lot of calls.

    Jessica's attorney Jonathan Kudulis made the statement that “Apple sold these devices on the promise that they were twice as fast as the pre-existing phones and that they would function suitably, or properly, on the 3G network. But, thus far, Apple and the phone have failed to deliver on this promise.”

    The complaint hasn't officially been served to Apple yet since it was filed yesterday. If everything goes according to Smith's plans this will be a class-action suit against Apple.

    [via abc news]
    This article was originally published in forum thread: Unhappy iPhone 3g User Suing Apple started by Cody Overcash View original post
    Comments 108 Comments
    1. arekisu's Avatar
      arekisu -
      Quote Originally Posted by a325pro2 View Post
      its not apples fault if att doesnt have coverage in arkansas! you people just need to use something called a "covarage map" and theres also a thing called being an informed consumer. i live in ny and philadelphia never a dropped call and always have 3g fast lovely 3g! I hope she looses and makes a fool outa herself. PS i work for verizon and love the iphone 3g
      Hope you guys sue tmobile next for not having service in Antartica lol
      I guess you didn't read Rescuers post.

      Quote Originally Posted by Rescuer View Post
      I live in the east bay area, where the entire map shows a complete 3G coverage, and yet 3G coverage is garbage...

      in fact, I got my 3G phone, and in the first week I ended up turning off the 3G option since I got tired of the "timeout" when it would switch from 3G to edge. It was almost always borderline, 1bar of 3G, which at that point would switch to edge.
      Coverage maps aren't infallible, they're only an estimate. It also comes down to geography and nearby buildings. I myself get 2G upstairs but 3.5G downstairs with my SE w760.
    1. richardjones101's Avatar
      richardjones101 -
      I think the iPhone 3g is the only bad product apple have sold. I hope apple don't loose bad after this!
    1. jaja's Avatar
      jaja -
      come on guys - its not that bad....

      i'm just hoping that all this commotion about the bad 3g radios will put in a new chip and maybe 1700MHz support to?

      Then i'll buy the 3G.
    1. jdhudson's Avatar
      jdhudson -
      The new breed of customer is all LA pre madonna. Look closer to att for your issues to be resolved. Sue apple?? wow...thats like sue thomas edison for electricity. they bring you iphone you bring law suit. fags..
      Quote Originally Posted by cash7c3 View Post
      As we have previously reported the iPhone 3g has had some issues with reception. Now at least one unhappy customer is suing Apple. Jessica Alena Smith filed a federal suit against Apple on Tuesday.

      Basically the lawsuit says that despite the 3g iPhone marketing by Apple claiming that the iPhone 3g is "twice as fast for half the price," the iPhone is in fact much slower than advertised and drops a lot of calls.

      Jessica's attorney Jonathan Kudulis made the statement that “Apple sold these devices on the promise that they were twice as fast as the pre-existing phones and that they would function suitably, or properly, on the 3G network. But, thus far, Apple and the phone have failed to deliver on this promise.”

      The complaint hasn't officially been served to Apple yet since it was filed yesterday. If everything goes according to Smith's plans this will be a class-action suit against Apple.

      [via abc news]
    1. RealRitzcracker's Avatar
      RealRitzcracker -
      This **** is dumb.
      It is twice as fast and it is half the price.
      Now if AT&T says that which they do on there website she should sue them.
      The iPhone hardware and software wise is capable of being twice as fast and apple sold them at half the price. Now AT&T's crappy 3G network isn't twice is fast = SUE and AT&T plan isn't half the price it's actually more = SUE.

      So **** AT&T not Apple.
      Though if this brings more firmware updates then more power to her.
      She's going to be milked with a counter-suit and have to pay Apple Attorney fee's.
    1. a325pro2's Avatar
      a325pro2 -
      Coverage maps aren't infallible, they're only an estimate. It also comes down to geography and nearby buildings. I myself get 2G upstairs but 3.5G downstairs with my SE w760.
      And this would mean the service is affected by the geography and nearby buildings? Or the device itself? i admire your inteligence in the matter But point is its not the device
    1. techrider62's Avatar
      techrider62 -
      Quote Originally Posted by RealRitzcracker View Post
      This **** is dumb.
      It is twice as fast and it is half the price.
      Now if AT&T says that which they do on there website she should sue them.
      The iPhone hardware and software wise is capable of being twice as fast and apple sold them at half the price. Now AT&T's crappy 3G network isn't twice is fast = SUE and AT&T plan isn't half the price it's actually more = SUE.

      So **** AT&T not Apple.
      Though if this brings more firmware updates then more power to her.
      She's going to be milked with a counter-suit and have to pay Apple Attorney fee's.
      Somebody loves apple.
    1. compton,Tx's Avatar
      compton,Tx -
      Yea let's sue! Shut the Eff up! This country is going down fast with lazy, "They Owe Me Something", get rich fast- Morons. If your phone doesn't work take it back, and don't take no for an answer. If your car blows up and Ford knowingly put in a plastic gas tank, then sue the **** out of them. I own my own company, and the iPhone is the only phone device I have. It has dropped many calls, not recived all texts and mail. But That is life, and without this device although sometimes it seems untrue for me, it is not Life or Death. I mean if you want to sue somebody or something start with the FDA, most people are so blinded and sheltered it is scary, the iphone should be the least of your worries! Sexual Chocolate.
    1. jova007's Avatar
      jova007 -
      Quote Originally Posted by DTRocker View Post
      also YOU GET WHAT YOU PAY FOR, iPhone was 200 bucks what do we expect, lol

      Umm.. I expect a Phone that is twice as fast... like what Apple said.. lol
    1. RealRitzcracker's Avatar
      RealRitzcracker -
      Quote Originally Posted by techrider62 View Post
      Somebody loves apple.
      Na I just speak the truth.
      Now if she was sueing over the buggy firmware then I would say ok.
      But she is sueing over stuff that has to do with AT&T.
      BTW I've never had a Apple Computer in my life.
      I actually hate Apple.
      I have a Acer Laptop and Desktop both with AMD running Windows Vista Ultimate.
      I just like Apple iPods and iPhones.

      But seriously this ***** is just looking for money and she is stupid cause she is going to be bankrupt now.
      Because Apple will counter-sue for Attorney fee's and then the judge will say not guilty for apple and guilty for here.
      Since her claim has nothing to do with Apple and has to do with AT&T.

      I hope she loses all of her money.
      And only has 175 bucks left just enough to cancel your iPhone service.
      haha ****!

      For your simple jacks

      iPhone = Twice As Fast - has the hardware and software to be 2X faster
      iPhone Price From Apple - Half The Price - is 199 old was 399

      NOW

      AT&T 3G = NOT TWICE AS FAST - crappy network - sue them
      AT&T iPhone = iPhone Plan Is More - Not Half The Price
    1. Dan0609's Avatar
      Dan0609 -
      The idea is interesting but poor. ATT owns the towers that produce signal and such... And if you buy a phone thinking that no matter where you are that your gonna get high speed 3G internet... You only kidding yourslef. Ive been in some huge cities throughout the U.S. and even in places like airports 3G isnt all impressive. So really the phones not to blame. But ATT.
    1. rastacosta's Avatar
      rastacosta -
      How can we get involved in this lawsuit they false advertised maybe even released phone to early i have first gen iphone and works allot getter than 3g iphone we r supposed to be moving forward do they test there product in different parts of the country or just in cali. really apple and at&t had to work closely through out this project so they had to know about these issues it is straight up FALSE ADVERTISING giving the consumer false hopes.
    1. ZXMustang's Avatar
      ZXMustang -
      You know I really don't understand the issue here. My 3g coverage sucks too, but it literally takes me 5 seconds to turn off the 3g and let the phone switch over to edge. Not one dropped call on edge.
    1. sonex's Avatar
      sonex -
      IT's not just AT&T's fault when all over the world people are having troubles with 3g speeds...
    1. LaZARuZ's Avatar
      LaZARuZ -
      WoW first it was the battery sue now this lol i say again LOL..... Off topic i just notice i was talking to my friend and i had no bars on 3G was talking away when i looked at my phone and it shows full bars but no 3G it switched to edge without me knowing but didnt drop my call so the update is working great for me and much faster heheheh...
    1. J_Marley's Avatar
      J_Marley -
      First of all, while the lawsuit might not go anywhere, Apple has already admitted there is a problem by releasing this latest firmware to help fix the reception issue. Therefore they have acknowledged that there is a legitimate issue and can't really point the finger completely at AT&T.

      For your simple jacks

      iPhone = Twice As Fast - has the hardware and software to be 2X faster
      iPhone Price From Apple - Half The Price - is 199 old was 399

      NOW

      AT&T 3G = NOT TWICE AS FAST - crappy network - sue them
      AT&T iPhone = iPhone Plan Is More - Not Half The Price
      As for what you said, Real Ritzcracker, by Apple advertising that it was twice as fast as the old iPhone, they are stating that (since in this country the only carrier is AT&T) on that network, the phone WILL be twice as fast. This means they could be sued for false advertising. They did not say that it CAN be twice as fast, they said it IS twice as fast.

      Also, I might be WAY off base on this, but 3G means absolutely nothing when calling. That is mainly data speeds, so the fact that reception is lost has more to do with the strength of the antenna to tower, correct? Edge and 3G shouldn't be a determining factor on whether or not I drop a call. In that case, Apple's claim that the phone is much faster is true and has nothing to do with the reception issue. For those that argue that when your phone goes from 3G to Edge and you drop a call, you need to understand why that is. If a certain tower broadcasts 3G speeds, but the next tower to come across only has Edge, it's possible in transition from one to the next that it can drop the call because of the delay from switching towers, not in switching data speeds.

      If anyone has anything to add to this, feel free to comment.
    1. cypher7810's Avatar
      cypher7810 -
      Good, Apple rips people off far to much with sub par products. Hopefully this will open up their eyes.
    1. Poseidon79's Avatar
      Poseidon79 -
      If you compare the 3G service with other AT&T phones you will quickly realize that it's an iPhone issue.. NOT an AT&T network issue. I used a Blackjack with 3G and it was AMAZING in all the same places where my iPhone 3G sucks. It's def Apple's fault in conjunction with the crappy Inferion (?) chip set.
    1. andrex04's Avatar
      andrex04 -
      Wow, get over it.
      People like this don't really care about the "speed of their phone". They see a large glistening amount of money sitting in Apple's bank account, and decide that they for some reason deserve it.
      Sure if she wins the suit she'll probably get a good amount of cash, but I for one would not want to be known as the guy that got his fortune from suing Apple. This mindset in the United States that the justice system should be used for personal gain is what causes all the "political corruption" everyone whines about. Except when its you getting the check, it's not corruption.
      Send a strong letter, take back your phone, buy a new phone! Complaining shouldn't be hushed by reward.

      "I love my apple Iphone it's so revolutionary it does all these cool things I joined a forum to talk about how much I like it........hey lets sue the company that made it!" - Great idea
    1. oo3's Avatar
      oo3 -
      I really hope this turns into a class action lawsuit. My previous phone was a Treo 750 and I had full 3G bars everywhere around my area. With my iPhone I'm lucky to get 2. I too am disappointed.