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  • Unhappy iPhone 3g User Suing Apple
    As we have previously reported the iPhone 3g has had some issues with reception. Now at least one unhappy customer is suing Apple. Jessica Alena Smith filed a federal suit against Apple on Tuesday.

    Basically the lawsuit says that despite the 3g iPhone marketing by Apple claiming that the iPhone 3g is "twice as fast for half the price," the iPhone is in fact much slower than advertised and drops a lot of calls.

    Jessica's attorney Jonathan Kudulis made the statement that “Apple sold these devices on the promise that they were twice as fast as the pre-existing phones and that they would function suitably, or properly, on the 3G network. But, thus far, Apple and the phone have failed to deliver on this promise.”

    The complaint hasn't officially been served to Apple yet since it was filed yesterday. If everything goes according to Smith's plans this will be a class-action suit against Apple.

    [via abc news]
    This article was originally published in forum thread: Unhappy iPhone 3g User Suing Apple started by Cody Overcash View original post
    Comments 108 Comments
    1. laxmaster232's Avatar
      laxmaster232 -
      good for her, apple has been taking money from people for way to long for a device that does work to good i hope apple loses this law suit, by the way 1st comment!
    1. garryb's Avatar
      garryb -
      finally someones steps up, ok im next one in line to sue apple.
    1. apwtwenty's Avatar
      apwtwenty -
      i say good luck to that girl. long live 2nd gen iphone!!!!!!!!!!
      no 3G coverage here any dag on way. and prob. wont be getting it for a long while.
    1. ellicit's Avatar
      ellicit -
      lets load WM6 on the 3G haha
    1. clue's Avatar
      clue -
      Apple is just going to say it's AT&T Coverage is poor
    1. Zeal's Avatar
      Zeal -
      Quote Originally Posted by clue View Post
      Apple is just going to say it's AT&T Coverage is poor
      AT&T seems to drop a lot of calls on my iphone and im on the first gen..

      I have NO service in my house let alone any house, and my parents have Sprint and they have full bars inside of the house and everywhere else..
    1. maadhick's Avatar
      maadhick -
      God bless America and the frivolous lawsuites! I'm pretty sure this will go nowhere. Apple's reply will probably consist of finger pointing to your carrier (AT&T in the US).
    1. smiska2's Avatar
      smiska2 -
      Quote Originally Posted by clue View Post
      Apple is just going to say it's AT&T Coverage is poor

      This maybe true but who is it that is locking it's product to AT&T? Not the customer!
    1. Rescuer's Avatar
      Rescuer -
      I live in the east bay area, where the entire map shows a complete 3G coverage, and yet 3G coverage is garbage...

      in fact, I got my 3G phone, and in the first week I ended up turning off the 3G option since I got tired of the "timeout" when it would switch from 3G to edge. It was almost always borderline, 1bar of 3G, which at that point would switch to edge.
    1. joedr's Avatar
      joedr -
      First step to release the phone to other carriers IMO.
    1. ghstomahawks's Avatar
      ghstomahawks -
      Quote Originally Posted by smiska2 View Post
      This maybe true but who is it that is locking it's product to AT&T? Not the customer!

      Uhh ... so? They're selling you a device that can be twice as fast and all those nice things. The fact that the network doesn't live up to it doesn't mean anything about what they've sold you, and you clearly sign a contract with AT&T. They sell iphones in places where AT&T doesn't even offer 3g coverage and that's not apple's fault either.

      With apple expected to release software updates to help alleviate the problems, my guess is that this person will end up looking quite foolish. After all, if you're going to be an early adopter you better damn well expect to run into bugs with something sooner or later ... and we've yet to even see if this is going to continue to affect people long term.
    1. ReidWings's Avatar
      ReidWings -
      So I guess this idiot suing Apple missed the 30 day return policy? If she was that unhappy with it, why did she keep it? Morons
    1. Emir S.'s Avatar
      Emir S. -
      Let's be real here.
      The issue at hand is not poor ATT 3G coverage but rather Apple's cheap, off the shelf 3G radio that they stuck into the device.
      It's almost as bad as the GPS unit that they glued it onto.

      Apple needs to be thrown these types of suits at. Maybe they'll wake up and go back to producing superior hardware instead of fashion accessories.

      Ah, the good old days of Apple.

      Sue away.
    1. DTRocker's Avatar
      DTRocker -
      Quote Originally Posted by ghstomahawks View Post
      Uhh ... so? They're selling you a device that can be twice as fast and all those nice things. The fact that the network doesn't live up to it doesn't mean anything about what they've sold you, and you clearly sign a contract with AT&T. They sell iphones in places where AT&T doesn't even offer 3g coverage and that's not apple's fault either.

      With apple expected to release software updates to help alleviate the problems, my guess is that this person will end up looking quite foolish. After all, if you're going to be an early adopter you better damn well expect to run into bugs with something sooner or later ... and we've yet to even see if this is going to continue to affect people long term.

      This is true but again this goes down to the fine line, no where on the iPhone 3G ads does it say 3G speed may very where coverage is not available, this is the reason where this person can get away with suing apple. This will definitely force at&t and apple to fix the 3G coverage and reception problem for sure

      also YOU GET WHAT YOU PAY FOR, iPhone was 200 bucks what do we expect, lol
    1. brotherbond007's Avatar
      brotherbond007 -
      this lawsuit will go nowhere. She should be angry with AT&T. Apple will continue with world dominance.....Can you hear me now? Good. LOL
    1. jcrod73's Avatar
      jcrod73 -
      I will most certainly jump on that bandwagon!!! Since AT&T is part of it won't they both get sued??
    1. a325pro2's Avatar
      a325pro2 -
      its not apples fault if att doesnt have coverage in arkansas! you people just need to use something called a "covarage map" and theres also a thing called being an informed consumer. i live in ny and philadelphia never a dropped call and always have 3g fast lovely 3g! I hope she looses and makes a fool outa herself. PS i work for verizon and love the iphone 3g
      Hope you guys sue tmobile next for not having service in Antartica lol
    1. weezyhuy's Avatar
      weezyhuy -
      This lawsuit is a dead end. The "Twice as fast." slogan does not refer to what condition is fast. Nor does it specifically claims a certain criteria is faster.

      For example: Half the price. (Apple didn't mention with a contract)

      The case will not even make it to a class-action lawsuit, Apple can easily say that it is "actively releasing bug fixes" such as 2.0.1 and the recent 2.0.2.

      If it gets any further than that, Apple will just point at AT&T or your carrier and say that the carrier's coverage does not push the limitations of the 3G chip or the iPhone itself.

      I must say we Americans love to sue each other.
    1. unlockme's Avatar
      unlockme -
      apple is becoming the new microsoft, slowly but surely.
    1. eg6motion's Avatar
      eg6motion -
      Quote Originally Posted by brotherbond007 View Post
      this lawsuit will go nowhere. She should be angry with AT&T. Apple will continue with world dominance.....Can you hear me now? Good. LOL
      has nothing to do with AT&T. Problem exists on other carriers as well. AT&T may not have the best network, but the signal issue persists in the heart of heavily covered 3G areas. Latest update seemed to help but my only gripe is that they charge a mandatory 3G data service, even if you can't get 3G. Not agreeing the lawsuit is right or anything, but Apple is relentless for ignoring its customers in these situations and needs something like this to make them listen.