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  • New AT&T E-mail Ad Campaign Begs Users Not to Switch To Verizon


    In a new advertising campaign, which I'm sure has nothing to do with pre-orders for a certain device beginning tomorrow, AT&T is putting forth a last-ditch effort to attempt a mass exodus of iPhone users to Verizon.

    The e-mail, sent to customers, bluntly states that only on AT&T could you "make a call" while you read this email." It is true, AT&T's GSM network does allow for simultaneous voice and data, where Verizon's CDMA technology does not, but AT&T is clearly worried that official end of iPhone exclusivity will see many customers flocking to Verizon for their iPhone 4.

    Meanwhile, as Verizon prepares to allow current customers to order iPhones as early as 3:00 AM EST, the idea of a shakeup and a change of customers is certainly not out of the question. It makes sense for AT&T to highlight it's only major advantage over the CDMA iPhone 4, but as AT&T has struggled to offer consistent call quality after an influx of customers during the time of their iPhone exclusivity, many customers who have the option may opt for the promise of better phone service, and choose to give up this feature.

    Electronista is quick to point out that an exodus might actually help improve service for AT&T. If enough people leave for Verizon, particularly in heavily congested areas, it ironically could improve call reliability for customers who stay on AT&T, wouldn't that be a strange turn of events…

    Alas, time will tell whether a wave of customers move their iPhone allegiance from AT&T to Verizon, and whether it will be immediate or a slow process. Interestingly enough, the simultaneous voice/data will become a non-issue, as both companies launch and expand their 4G LTE service.

    Source:
    Electronista
    This article was originally published in forum thread: New AT&T E-mail Ad Campaign Begs Users Not to Switch To Verizon started by Matt Savoca View original post
    Comments 57 Comments
    1. LamboFan's Avatar
      LamboFan -
      Wow, that's just sad, AT&T.
    1. Stray's Avatar
      Stray -
      Maybe if they uncap the data things will change
    1. Fhadso's Avatar
      Fhadso -
      Improve the network, expand 3G before even starting on 4G, better call quality, cheaper rates. Then tell me to stay with your network.
    1. DeathOfLife's Avatar
      DeathOfLife -
      They Lower My Bill From 190 To 145 Because I Said I'm Gonna Switch If They Keep Charging Me To Crazy
    1. Rokesomesmeefer's Avatar
      Rokesomesmeefer -
      Quote Originally Posted by Matt Savoca View Post
      In a new advertising campaign, which I'm sure has nothing to do with pre-orders for a certain device beginning tomorrow, AT&T is putting forth a last-ditch effort to attempt a mass exodus of iPhone users to Verizon.
      Yup! Because AT&T wants EVERYBODY to switch to Verizon.

      Oh, you meant AT&T is putting forth a last-ditch effort to attempt to stop a mass exodus of iPhone users to Verizon? Gotcha... editor fail...
    1. i.Annie's Avatar
      i.Annie -
      Let the battle begin

      I'm waiting to see that cap fly off too Stray.
    1. Rokesomesmeefer's Avatar
      Rokesomesmeefer -
      Quote Originally Posted by Fhadso View Post
      Improve the network, expand 3G before even starting on 4G, better call quality, cheaper rates. Then tell me to stay with your network.
      I say leave 3G where it is and start building out 4G in the areas where there is no 3G and eventually overlap/replace 3G. It really makes no sense to continue building out a soon-to-be-obsolete network.
    1. Tfost's Avatar
      Tfost -
      Weirdest thing! My 3G data only works while I'm on the phone! It only has this issue while im at my house. Everywhere else it works just fine. So while we stream netflix from my phones mywi, I have to be on the phone with my wifes phone to make it work. I don't get it. Anyone have any hints/suggestions. At&t can't figure it out. And it's been doing this for a week now
    1. Stray's Avatar
      Stray -
      Don't change the topic.
    1. Rokesomesmeefer's Avatar
      Rokesomesmeefer -
      Quote Originally Posted by Tfost View Post
      Weirdest thing! My 3G data only works while I'm on the phone! It only has this issue while im at my house. Everywhere else it works just fine. So while we stream netflix from my phones mywi, I have to be on the phone with her phone to make it work. I don't get it. Anyone have any hints/suggestions. At&t can't figure it out. And it's been doing this for a week now
      So AT&T actually tried to help you resolve an issue streaming Netflix over MyWi?
    1. NSXrebel's Avatar
      NSXrebel -
      Besides the people that live in the highly congested areas that have poor reception, ie SF, NYC, etc.. I don't think there's gonna be a mass exodus. I'm staying on AT&T, and all the people I work with that have iPhones are staying with AT&T.
    1. delusion950's Avatar
      delusion950 -
      First they beg than hope if people switch itll speed up network but no price change. I love tmobile's network. Just sayin
    1. DarkDragonAn's Avatar
      DarkDragonAn -
      I got the same email last night, but AT&T need to do an all plan like Sprint for $69.99 - 450 min text and network unlimited.
    1. Tfost's Avatar
      Tfost -
      I didn't mention the mywi part to them. Just said I couldn't browse safari

      Quote Originally Posted by Rokesomesmeefer View Post
      So AT&T actually tried to help you resolve an issue streaming Netflix over MyWi?
      I didn't mention the mywi part to them. Just said I couldn't browse safari
    1. jaminmc's Avatar
      jaminmc -
      Quote Originally Posted by Matt Savoca View Post
      Alas, time will tell whether a wave of customers move their iPhone allegiance from AT&T to Verizon, and whether it will be immediate or a slow process. Interestingly enough, the simultaneous voice/data will become a non-issue, as both companies launch and expand their 4G LTE service.
      Not true!! That only applies to a LTE Verizon area....
    1. Sem656's Avatar
      Sem656 -
      Quote Originally Posted by Rokesomesmeefer View Post
      I say leave 3G where it is and start building out 4G in the areas where there is no 3G and eventually overlap/replace 3G. It really makes no sense to continue building out a soon-to-be-obsolete network.
      If you didn't notice 3G started in the mire populated areas and now it is a lot more places. It would be stupid for them to spend a ton of money on 4g at the least populated places. People would be more likely to switch.
    1. Duscarter's Avatar
      Duscarter -
      I didn't get the email, but I am going to see if they will lower my bill.
    1. kraziebone's Avatar
      kraziebone -
      Quote Originally Posted by jaminmc View Post
      Not true!! That only applies to a LTE Verizon area....
      That's exactly what he's saying. The simultaneous voice/data is going to become a non issue when LTE is released for Verizon. Hopefully the next iPhone will be LTE, that would be nice
    1. moon#pie's Avatar
      moon#pie -
      They could always just offer better rate plans, rather than looking like a kid begging for candy......
    1. jdm.accord's Avatar
      jdm.accord -
      Those who switch are gonna be raging at how slow EV-DO is compared to GSM 3G. The no voice/data thing is a deal breaker to me as well. And enjoy Verizon taking a dump in your cereal in June when the iPhone 5 is announced but you just got locked into a 2-year deal so you can't upgrade till the iPhone 7. Yep, I can see FLOCKS of people jumping to Verizon