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  • In Home Activation Returns


    You no longer have to purchase the iPhone in person at an Apple or AT&T store to get up and running and activated. The at home activation process which the original iteration of the iPhone relied on has (finally) returned.

    JG Mason of Gadgetell noticed a new ad on the AT&T website to buy the iPhone 3g. Confused, Mason decided to contact the AT&T sales specialist:

    jon: Hello, if I purchase the iPhone online now, will I have to take it to an ATT store for activation?
    Kayla M.: Great question! I would be happy to help you with that today!
    Kayla M.: No, you will be able to activate the phone yourself by placing the battery into the phone.
    jon: that is a change correct? previously it wasn’t available online.
    Kayla M.: Yes, that is correct. It just became available online today.
    jon: wow, great. thanks. that is all i needed to know
    Kayla M.: You’re welcome. Thank you for choosing AT&T. Have a great day!
    jon: you too.
    Uh insert battery? The iPhone has no removable battery. What is going on here? Apparently the AT&T rep had no idea what she was talking about here but one thing appears to be certain -- in home activation is now available. Mason followed up with AT&T and has received confirmation that in home activation really does exist and is available through AT&T. At the time of this writing Apple does not appear to be selling iPhones online for in home activation yet. Just AT&T.

    While in home activation is great and all it does not bypass the fact that the iPhone from AT&T is still subsidized and requires a two year contract to purchase.

    edit:

    A further update says no in home activation. Just shipped to your house already activated after you have already signed your life away for a two year contract.

    The device ships activated, but a customer must accept terms and conditions over the phone with customer care or online at att.com (which is the same process for other phones purchased online), after which he or she will simply sync the device with iTunes to use it.
    [via boygenius]
    This article was originally published in forum thread: In Home Activation Returns started by Cody Overcash View original post
    Comments 41 Comments
    1. andrewe13's Avatar
      andrewe13 -
      whats the reason you guys want to activate it at home instead of in the store ? Besides letting people now buy them jailbreak them and sell them on ebay, whats the big reason i dont see? Tmobile using ?
    1. ellicit's Avatar
      ellicit -
      oh man... I just bought the 3G 16GB white for 380$

      you mean I could've bought one fore $299? lol
    1. lilskaterpunk's Avatar
      lilskaterpunk -
      It still sounds like Apple is screwing everyone over...
    1. dLeFTW's Avatar
      dLeFTW -
      Lol why would you not want to activate it with ATT? Even if the unlock comes out through the dev-team, you cant' even use the 3G net work on T-mobile. Unless you really wanted a 3G IPhone to use on EDGE. BLeh
    1. sziklassy's Avatar
      sziklassy -
      Quote Originally Posted by jackNjill View Post
      OK, $400 total. I can handle that. I could even get ATT service, just not the iPhone plan.
      Except for when they see you are using an iPhone (and they WILL see) they will tell you to transfer to an iPhone contract or they will do it for you. If you are on pay as you go they have every right to ban your IMEI.
    1. stewart12's Avatar
      stewart12 -
      i wonder if you have to give your social security number? if not, it won't affect your credit.
    1. sziklassy's Avatar
      sziklassy -
      Quote Originally Posted by D to the M View Post
      I am sure that the ATT rep meant to say SIM card and not battery. But then again .... maybe not.
      Or they were reading crap off a computer screen like most workers do over the phone and that was just the "generic insert battery" statement that comes with most phones and ATT didn;t edit it out yet.

      Quote Originally Posted by stewart12 View Post
      i wonder if you have to give your social security number? if not, it won't affect your credit.
      If they run a credit card, yes it will...
    1. thetoothfairy's Avatar
      thetoothfairy -
      I think they will run a credit card..... just wish they would make up their mind.... first they want control... then they see the times are tough.. so then they change their minds to let people activate again in their homes to keep up there in the competition... they are doing everything they can think of to stay in this phone game....

      I bought the first gen and the 3G and both ways were a piece of cake for me.... the in store was a fun experience with the bunch of guys that were working that day... I had a blast with them!
    1. discostar's Avatar
      discostar -
      Quote Originally Posted by cash7c3 View Post
      then you would have a locked to att iphone i'd guess and you would have to pay att $200 for canceling your contract which you signed so they would ship you the phone
      You'd still be paying the monthly phone charge whether you activate or not. They'd still have your credit card, remember.
    1. sziklassy's Avatar
      sziklassy -
      Quote Originally Posted by thetoothfairy View Post
      I think they will run a credit card..... just wish they would make up their mind.... first they want control... then they see the times are tough.. so then they change their minds to let people activate again in their homes to keep up there in the competition... they are doing everything they can think of to stay in this phone game....

      I bought the first gen and the 3G and both ways were a piece of cake for me.... the in store was a fun experience with the bunch of guys that were working that day... I had a blast with them!
      I am fairly sure you are still signing a contract at the store... the only thing this gets around is actually OPENING the phone... the SIM data and such are all on the back of the box on the bar code which is what activates the ATT account... all you have to do is plug into iTunes and it will activate the phone for you. In other words, this does NOTHING for the average consumer. The only person this is good for is the guy that is anal retentive about their phone being touched by someone else's hands...
    1. z3r01's Avatar
      z3r01 -
      i think they are doing this now that xmass is around the corner
    1. Imahottguy's Avatar
      Imahottguy -
      In other words, this is not news. They made the illusion that it is news, when it actually, is not. The only difference is that the few idiots that don't care about their credit can get one without seeing a face; no guilt.
    1. brant8624's Avatar
      brant8624 -
      i jus called a ATT store n they said that it has to be activated in the store. i have a family plan with my girlfriend n the account is in her name, she still has the first iphone n i wanted to surprise with the new one. so should i be able to walk in a store too n buy the phone r can i only order it online???
    1. mastuul's Avatar
      mastuul -
      Quote Originally Posted by dLeFTW View Post
      Lol why would you not want to activate it with ATT? Even if the unlock comes out through the dev-team, you cant' even use the 3G net work on T-mobile. Unless you really wanted a 3G IPhone to use on EDGE. BLeh
      You can use T-Mobile's 3G network with the iPhone 3G by changing your proxy settings. Without the software unlock, you do need to use a turbosim or other sim adapter though.
    1. hoits2000's Avatar
      hoits2000 -
      I bought mine on the saturday after release and I got a sealed iphone from the att store, and just activated it at home, so how is this news?
    1. jimmyhuynh's Avatar
      jimmyhuynh -
      Just bought mine online. 16gb for $299, free next day delivery. It does ask you for your ss# and dob, but I just entered random numbers and it let me through. I'll cancel my cc after my iPhone arrived and hopefully that will be the end of that. What do you guys think?
    1. BenzoHartt's Avatar
      BenzoHartt -
      Quote Originally Posted by jimmyhuynh View Post
      Just bought mine online. 16gb for $299, free next day delivery. It does ask you for your ss# and dob, but I just entered random numbers and it let me through. I'll cancel my cc after my iPhone arrived and hopefully that will be the end of that. What do you guys think?

      Let me know if it works out... you may be on to something.lol Track the package and see if its enroute.
    1. aziatiklover's Avatar
      aziatiklover -
      Chat InformationThank you for your patience! An AT&T sales representative will be with you shortly.

      Chat InformationYou are now chatting with Frank, an AT&T sales representative.

      Frank: Welcome to AT&T online Sales support. How may I assist you with placing your order today?

      hoang: hi

      hoang: i have a quick question

      Frank: Hello.

      Frank: I'd be happy to assist you with this.

      hoang: i was just wondering if i can buy the 3g iphone on your wbesite and get it ship to my friend's house?

      hoang: its a xmas gift for her

      Frank: Unfortunately, the shipping address will need to be the same as the billing.

      Frank: I apologize for the inconvenience.

      hoang: I see

      hoang: but i can still give it to her and she will activated at her house right?

      Frank: Yes. You may give it to her and she can activate it.

      hoang: So it's like the old way of the 2g iphone am I right?

      hoang: Because I don't want to sign up for a 2 years contract unde rmy name it's just a give for her so she will be he ATT customer

      hoang: *gift

      Frank: No. When you purchase the 3G iPhone you must also pick a rate plan and agree to a 2-year agreement. We are offering the new iPhone for a reduced rate. To purchase at the retail price you will need to visit your local store.

      hoang: What about the online purchasing 3g then?

      Frank: You must choose a plan and agree to the 2-year agreement.

      hoang: Ok

      hoang: So if I do it i still have to go to the store and sign the contract?

      hoang: how does that work?

      Frank: If you go into the store you should be able to purchase the phone at retail price which is $399 for 8GB (black) or $499 for 16GB (black or white).

      hoang: Yea I know what about the ordering the phone online which is advertising on your wbesite?

      hoang: How does that work? How do I sign the contract and get it activate for her

      Frank: When purchasing the phone and completing the checkout you are agreeing to the 2-year agreement. Once you receive it you can give it to her and allow her to activate it or you can activate it when you receive it.

      hoang: I see

      hoang: what if she doesn't activate it?

      hoang: do I still have to pay the monthly bill?

      Frank: The phone will be unable to be used.

      Frank: If it is never activated there will be no service to be billed.

      hoang: so i wont get any bills?

      hoang: what about the 2 years agreement that I made online then?

      Frank: Let me double check. Just one moment.

      hoang: ok

      Frank: You will still be billed the monthly fee as you did agree to a 2-year agreement.

      hoang: I see

      hoang: thanx for your help
    1. jimmyhuynh's Avatar
      jimmyhuynh -
      Since the cc I used to order the iPhone was cancelled and the ss# is fake, can they still report me to the credit bureau if I don't activate my phone and not pay their monthly bill?
    1. nerder's Avatar
      nerder -
      no body activate!

      why not just get it from enbay?!