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  • Time for Apple and AT&T to See Other People?

    images via Apple, AT&T

    PC World is out with a great article this weekend that asks a question we've all posed to ourselves and to others: isn't it about time for Apple and AT&T to see other people?

    An "open marriage" is how writer Ian Paul puts it.

    Even though many people are pouring on the hate for AT&T, the still love the iPhone, according to reports. So if the cellular network is the problem, hereís a suggestion for Apple thatís guaranteed to keep at least some U.S. customers happy: Cancel iPhone exclusivity with AT&T.
    As we're seeing over time, iPhone customers are like children who eventually get what they want after whining about it long enough. As once such loudmouth brat, I can attest to the power of this approach. But since we're adults, we shouldn't have to demand anything for a protracted period of time before the service (that we pay good money for) begins to seriously acknowledge such entreaties.

    This summer has been an interesting one for Apple customers. From the apparent evolution of the approval process for new apps that we really want, to the emergence of signs that greater background functionality in on the horizon (thanks to Loopt), more and more folks are starting to anticipate this revolution born of revolt coming to AT&T's relationship with Apple.

    The best possible move for Apple to make with the iPhone today is to seriously address the source of most customer complaints: dropped calls, weak service, and data loading slower than molasses. Cool apps and background functionality aside, we need a phone that works smoothly and consistently.

    With a second -- or even third -- carrier, iPhone customers would be able to choose their own network, and the current load on AT&Tís infrastructure would be reduced. This could improve service for iPhone customers who stick with AT&T, as well as those who migrate to other networks.
    Although Apple and AT&T may not budge overnight on their exclusivity posturing, I think it's a safe bet to speculate that the "open marriage" alluded to is an inevitability not merely a possibility. And the longer they wait to give us what we want, the more frequently Apple's "children" will continue to throw emboldened tantrums.
    This article was originally published in forum thread: Time for Apple and AT&T to See Other People? started by Michael Essany View original post
    Comments 131 Comments
    1. Limegrntaln's Avatar
      Limegrntaln -
      I had a crackberry, my biggest data month was 386MB. I use 2.1-2.3GB of data monthly on my iPhone.
      Quote Originally Posted by Limegrntaln View Post
      I had a crackberry, my biggest data month was 386MB. I use 2.1-2.3GB of data monthly on my iPhone.
      I said can. It's perfectly capable of using gobs of data, Even more so for the Android. T-Mobile has a 3G 9700 coming there way too. I use 300mb on my iPhone in a good month.. what does that matter, there are others that use more. --Regardless. 3G data not working on T-Mobile has ZERO to do with the network.

      And Sprint or Verizon would have a MUCH better time supporting the iPhone.. AT&T is so late to the party, to even suggest that these other two carriers would have the same exact issues is laughable.
    1. Limegrntaln's Avatar
      Limegrntaln -
      Verizon cant handle the iPhone, even if they get it. I dont see them or Sprints candy ***** wimax handling it either. my 3G is more reliable then my WiFi
    1. Channan's Avatar
      Channan -
      I love MMi. Far fewer AT&T haters than anywhere else I go. I love AT&T and think they're doing a great job.

      But I still would like to see the iPhone go to Verizon. Then I could get even faster speeds (which I'm already getting between 1,500 and 2,200Kbps) and Verizon's network would suffer from the flood of new subscribers. Then people would realize which network really is the best.
    1. angiepangie's Avatar
      angiepangie -
      Wow...GIRLLLLLLLLLLLLLLLLL is Like the only one with some sense in this whole 2nd page. (except for the couple random posts.)
    1. tudtran's Avatar
      tudtran -
      It's about time. This would make iPhone more popular while the service plan may get cheaper.
    1. V.A.M.P's Avatar
      V.A.M.P -
      I for one wouldn't mind having att. The problem I have with them is the price for their service which really pisses me right off.
    1. capttanhowdy's Avatar
      capttanhowdy -
      Quote Originally Posted by StealthBravo View Post
      I hope they do not break up! Epic Couple
      Epic Couple???? REALLY??? You ar ethe FIRST person that thinks AT&T is good... Please....
    1. Limegrntaln's Avatar
      Limegrntaln -
      I think AT&T is great. AT&T facebook was already quoted as saying the unlimited data plan isnt going away. I seriously doubt Verizon will have an unlimited plan seeing is how their new "smartphone" mandatory plans are "$20 a month for 75MB" Which I would burn up in about 3 days.
    1. DMI187's Avatar
      DMI187 -
      Quote Originally Posted by zeal View Post

      Just noticed its like pac man!
    1. Luppin's Avatar
      Luppin -
      This dropped call nonsense is definitely extremely over-reported. I recently moved over 1600 miles from my girlfriend and to stay in touch until I return we figured we'd talk on the phone every night. The first couple of nights she would call my house phone from her house phone, a landline on both ends, and we were absolutely plagued by calls being disconnected and whatnot. So I figured what the hell, I'll just talk with my iPhone plugged into my computer so it doesn't die in an hour and lo and behold, not one single dropped call since then. Keep in mind that this has been consistently 3+ hour phone calls every single night for over 2 months now, if that isn't an outstanding and valuable service then I really don't know what is. QQ more about your one in a million dropped calls because I can't understand how you experienced them.
    1. chris52204's Avatar
      chris52204 -
      I really hate at&t. I am excited for the day that at&t loses exclusivity. I love the coverage and data speeds but I can not stand the customer service they provide. When it comes to the customers at&t could care less.
    1. pacmac's Avatar
      pacmac -
      Quote Originally Posted by Zeal View Post

      Just noticed its like Pac Man!
      more like my avatar
    1. youngbrammer's Avatar
      youngbrammer -
      Maybe AT&T Could Keep The Rights For A While Longer, but Charge A Small Monthly Fee To Verizon, T-Mobile, Sprint, etc. To Use The iPhone On Their Networks. Say T-Mobile Gets 1 Million iPhones For $X/Month/Each. AT&T Had To Give Apple A Give Apple A Ton of Money (By Taking In Less From Each Contract) To Get The Deal.
    1. angiepangie's Avatar
      angiepangie -
      AT&T doesn't own the iPhone. It's not in their power to charge the other cell phone providers.
    1. StealthBravo's Avatar
      StealthBravo -
      AT&T ftw!
    1. thetoothfairy's Avatar
      thetoothfairy -
      So far AT&T has not been to bad for me. I get a few drop calls in certain area's in my kennel. There are a couple things I don't like about AT&T is paying for 3G and not being able to use it (you heard this one million times) and MMS which is coming..

      However I was really bummed out when AT&T got the iphone because I was with Verizon and loved their data speeds.... and never dropped a call in my kennel or any where with them....

      I get so frustrated when I have to use edge you would not believe it. I hardly use the phone for browsing and getting email and what ever else I do on the internet...

      As for me... Verizon's customer service was not good with me wiht one thing... and it took me two weeks for them to credit me for what I returned.... I had to argue with them until I was blue in the face!
    1. StealthBravo's Avatar
      StealthBravo -
      Most carriers suck on customer service. You just have to pick the lesser of several evils
    1. angiepangie's Avatar
      angiepangie -
      T-mobile's customer service is great

      I don't understand people complaining about calling customer service of any kind. All the cs reps I've ever called were actually really nice & helpful...
    1. StealthBravo's Avatar
      StealthBravo -
      Not me and i have used all carriers in the US