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  • Apple Posts Then Pulls Job Opening for iTunes Fraud Prevention Specialist



    Well, that was fast.

    Either Apple received enough job applications in the short time that the opening for an "iTunes Fraud Prevention Specialist" was posted, or perhaps the folks in Cupertino just didn't like all the attention the posting had begun to receive. You see, ironically, Apple kicked off its search for a top-notch fraud-buster shortly before the holiday weekend iTunes shenanigans that gave Apple yet another PR black eye. As you may recall, there have been rampant reports of iTunes account hacking and other devious efforts to falsify app rankings and fraudulently charge users for content they had no intention of actually buying.

    In recent days, digital security analysts have begun weighing in on the prospect of a much more widespread if not concerted effort to hack iTunes and rip off scores of customers. Naturally, then, it shouldn't come as a shock to anyone that this job posting would receive media attention in the wake of recent headlines about hack attacks on iTunes. Nonetheless, one of three outcomes has likely been realized: (1) Apple didn't like all the attention and pulled the opening (2) Apple received a ton of quality applications and already filled the spot, or (3) Apple dangled the job posting just long enough for the blogosphere to pick up on the story and effectively deter would-be evil-doers from targeting iTunes.

    In recent days, hundreds of iTunes account holders reported exorbitant unauthorized charges to their accounts. And while news of the activity has slowed, presumably because the hacks have temporarily been curbed, it's a safe bet that future attacks won't be prevented by the mere prospect of a lone "iTunes Fraud Prevention Specialist." In other words, Apple has to actually do something and not just appear to be doing something in order for this issue to quickly fade away rather than represent the start of another major headache for the company and its 150 million iTunes customers.
    This article was originally published in forum thread: Apple Posts Then Pulls Job Opening for iTunes Fraud Prevention Specialist started by Michael Essany View original post
    Comments 13 Comments
    1. consultant's Avatar
      consultant -
      "rampant reports of iTunes account hacking"?

      That's pretty far off from the truth isn't it.
    1. skj8100's Avatar
      skj8100 -
      Actually it's not far off from the truth....if I wouldn't have checked my account I wouldn't have noticed about $8 worth of charges that weren't mine.....

      While $8 may not seem like a lot- if you have 150 million accounts...
    1. elite_jounin's Avatar
      elite_jounin -
      yawn...next!
    1. tudtran's Avatar
      tudtran -
      Safety first. I like that.
    1. awesomeSlayer's Avatar
      awesomeSlayer -
      At least this is good news...

      I have 98 cents in my iTunes account. Knock yourselves, hackers.
    1. CaptainChaos's Avatar
      CaptainChaos -
      They should have had this from the get go. Wow. Apple sure is looking like a low rate company now a days with their software and hardware flaws. They should give microsoft a call to see how you get pie out of your face lol
    1. DisneyRicky's Avatar
      DisneyRicky -
      Quote Originally Posted by awesomeipod View Post
      at least this is good news...

      I have 98 cents in my itunes account.
      haha!
    1. skblut's Avatar
      skblut -
      I am sure this is not the first time itunes has been hacked!
    1. leathelisor's Avatar
      leathelisor -
      Quote Originally Posted by consultant View Post
      "rampant reports of iTunes account hacking"?

      That's pretty far off from the truth isn't it.
      Depends on who you know. I know lots of people who have lost small (10-20) amounts of money and I've heard reports of more
    1. consultant's Avatar
      consultant -
      Quote Originally Posted by leathelisor View Post
      Depends on who you know. I know lots of people who have lost small (10-20) amounts of money and I've heard reports of more
      Yeah, everything on the internet is real. For example, Oprah pwned:
      [ame=http://www.youtube.com/watch?v=stn_XCo_dyg]YouTube - Oprah gets trolled by Anonymous[/ame]
    1. whereswaldo's Avatar
      whereswaldo -
      Where is apple making all these job postings? Monster.com?
    1. TJ-Shocker's Avatar
      TJ-Shocker -
      I got some calls from cardholders last week at the CU I work at. Apple/iTunes seems pretty reasonable compared to other places in working to correct individual fraud charges. I think they usually check the IP used to purchase and compare it to previous purchases. If it all matches to what the caller is describing they help the caller secure their account and advise them the best step to take next.

      I'd rather deal with Apple then a company that forces their employees to read from a script. Causing the consumer to be confused beyond belief and to eventually drop it out of frustration, which I've also dealt with.

      If you're dealing with this keep notes of who you talked to, start with the company that charged it, and call your card issuer ASAP. There is a time limit, start working on it now so you know what you're dealing with.
    1. numanair's Avatar
      numanair -
      If I don't have credit card info on my iTunes account, do I even need to worry about this?