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  • iPhone Can't Sync with Win 7 PCs Using P55 Express?


    Reports that users are unable to sync their iPhones on Windows 7 computers that use motherboards with Intel's P55 Express southbridge emerged six weeks ago. Now, a story in The Register indicates that Intel and Microsoft are looking into the problem, but Apple remains silent.

    Users have reported that when they try to sync using iTunes 9 for Windows on PCs equipped with the P55 "chipset" (actually an integrated controller hub on a single chip), they get the above “error 0xE8000065″ message, which The Register identifies as an “iPhone-connection failure notification.” The problem occurs consistently with iPhones directly connected to onboard USB ports or connected hubs, though some users have reported success connecting to USB ports on PCI cards. However, other users have reported "blue-screen" crashes when attempting to use expansion cards.

    The issue seems to be generally with Windows 7 systems, but there have been sporadic reports of computers with the P55 controller running 64-bit Vista also failing to sync. The problem has been reported on motherboards manufactured by Micro-Star International (MSI), Gigabyte, and Asustek.

    Microsoft was contacted by The Register for its story, and provided the following statement:
    Microsoft has not seen this particular question posed in the Microsoft Answers for Windows 7 community forum, nor in any of our call centers. We reviewed the issue raised on the Apple Discussion Board and are currently investigating. If we determine this to be a problem specific to Windows 7, we will post an update on the Microsoft Answers site.
    Apple has not responded to the issue raised on its own discussion board, though one ModMyi user was able to resolve the problem by enabling C-state mode in BIOS as a poster on the Support forums suggested. Other workarounds include disabling Bonjour or deleting the iPodDevices.xml file.

    The kicker: 27-inch iMac models sporting Intel's Core i5 processors are expected later this month, with Core i7 iMacs to follow in January - and those computers may very well be using P55 Express. So chances are Apple is on this, just in their typical non-communicative manner.

    image via Apple Support forums
    This article was originally published in forum thread: iPhone Can't Sync with Win 7 PCs Using P55 Express? started by Paul Daniel Ash View original post
    Comments 77 Comments
    1. Melech518's Avatar
      Melech518 -
      Enough everyone! Chill out and keep this a friendly debate! Name calling and insults are not going to help here.
    1. robbpell's Avatar
      robbpell -
      im gonna stick with my idea for a virtual boxing section so all the mac/windows biased people can go at each other and simply reference the news articles in that forum so people can actually talk about worthy stuff in this forum like say the what 3 post out of 3 pages that offered some sort of help with the issue even though im not having this issue on my windows machine this sh*t gets old we get it macs rule the world if you own one and if you own a pc they do and if you own both you get the best of both and the worst of both at that too i suppose.
    1. Kamil18's Avatar
      Kamil18 -
      Quote Originally Posted by robbpell View Post
      im gonna stick with my idea for a virtual boxing section so all the mac/windows biased people can go at each other and simply reference the news articles in that forum so people can actually talk about worthy stuff in this forum like say the what 3 post out of 3 pages that offered some sort of help with the issue even though im not having this issue on my windows machine this sh*t gets old we get it macs rule the world if you own one and if you own a pc they do and if you own both you get the best of both and the worst of both at that too i suppose.
      If you think that a section is going to keep all the fighting back, your sadly mistaken. It's going to turn into a breeding ground, and spread even more fighting. What we should do is make a sort of system where you can only comment when you've read the article. It would eliminate about 1/3rd of the fights started.
    1. qgshadow's Avatar
      qgshadow -
      Quote Originally Posted by xwinger View Post
      wow cool you know about computers... and you've never had a girlfriend

      but anyways COOL INTERNET ARGUMENT

      wow , what your doing here if you dont know **** about computers?
      ******. Nothing more to say to a dumbass like this.
    1. KartRacer's Avatar
      KartRacer -
      Quote Originally Posted by tudtran View Post
      Haha. That would never happened on a Mac.
      Funny that. I had a kernel panic yesterday browsing the iTunes store, and again today when I clicked on a folder in Finder. That's a grand total of three kernel panics in the 7 months I've owned my first Mac to the one Blue Screen I had in Windows Vista two years ago because I forced the install of an incorrect driver. But hey, don't let facts get in the way of a lame comment.

      You Mac apologists are ******* retarded, at least the PC crowd can admit when something is ****** up. You retards like to stereotype. It's a CHIPSET issue. Apple is using the same chipsets in their computers as well, or at least a variation of it. Macs are nothing but PCs with a locked down OS.

      Nice girlfriend comment to whoever it was. Hypocrite.
    1. Kamil18's Avatar
      Kamil18 -
      Quote Originally Posted by KartRacer View Post
      Funny that. I had a kernel panic yesterday browsing the iTunes store, and again today when I clicked on a folder in Finder. That's a grand total of three kernel panics in the 7 months I've owned my first Mac to the one Blue Screen I had in Windows Vista two years ago because I forced the install of an incorrect driver. But hey, don't let facts get in the way of a lame comment.

      You Mac apologists are ******* retarded, at least the PC crowd can admit when something is ****** up. You retards like to stereotype. It's a CHIPSET issue. Apple is using the same chipsets in their computers as well, or at least a variation of it. Macs are nothing but PCs with a locked down OS.

      Nice girlfriend comment to whoever it was. Hypocrite.
      Glad to see there are still real people on this site. And funny story, the ONLY time i ever got a crash on my PC was when i was trying to make a 2.2 GigaByte picture from NASA of the globe as my wallpaper.

      But, of course, if a Apple Fanboy heard that, he'd be tooting on how Windows crashes all the time.

      And, yes, it was MY fault it crashed. Not the hardware, not the software, MY fault.
    1. KartRacer's Avatar
      KartRacer -
      Quote Originally Posted by Melech518 View Post
      Enough everyone! Chill out and keep this a friendly debate! Name calling and insults are not going to help here.
      Quote Originally Posted by Melech518 View Post
      Windows 7 is better...Trust me!
      Practice what you preach. If comments like yours weren't so similar to every other asinine post I would heed your advice. But you just can't resist getting in your (WindowsLOLBLUESCREENhahahah7sux) type ******** comments either. By quoting a commercial that steroetypes PC users (see a pattern with typical Mac owners on this sites comments yet?) you've got no leg to stand on. Thanks though, nice try.
    1. Melech518's Avatar
      Melech518 -
      Why is it that the 2 of you are always the ones causing issues on every windows/apple thread. There is a difference between poking fun and getting out of control....
    1. hancoma's Avatar
      hancoma -
      Absolutely fascinating how quickly each 'sect' begins bashing each other...at one time I used to enjoy reading the flames simply for the enjoyment of conflict and the dedication displayed by each group.

      Now it is simply boring, with the same people on each side stating the same things from previous posts.
      Seriously, it gets old, nobody is going to convince anyone of anything as it comes down to personal preference, and what you use your equipment for.

      Useless bickering only further divides constructive debate. it's like watching our politicians in the senate...it does not matter what is right...as long as you win...
      Right? Geez..
    1. one1's Avatar
      one1 -
      If it is a problem with the operating system interacting with the hardware it is a Windows 7 problem and Apple won't have the issue in the new iMac's. We'll just have to wait and see. If it is a problem with the hardware itself it will be a good thing for everyone because Apple will have to find a fix for their phone not working on their own computers. If that happens then Windows can adopt the fix.
    1. KartRacer's Avatar
      KartRacer -
      Quote Originally Posted by Melech518 View Post
      Why is it that the 2 of you are always the ones causing issues on every windows/apple thread. There is a difference between poking fun and getting out of control....
      I didn't know having a different opinion, one based in fact not emotion, was causing trouble. I get tired of reading stories that are littered with this 'Macs don't have problems, Windows suxxs, only the poor can't afford a Mac which means we're better than you, and Mac vs PC commercials are soooo true' bull-**** comments without any meanful contribution.

      I try to read and find good info here, and this forum is bursting with fantastic information, but this crap is getting old. Really old. Even the so called 'writers' that were recently brought in show their irrational thinking and biased views in their 'news' reports. Some of it is even false or skewed very very heavily. If calling people out on the lies and misinformation is 'causing issues' color me guilty. I won't apologize for it either. Besides, I wasn't questioning anyones skills with the opposite sex, or making fun of the amount of money someone has to spend, or their level of intelligence where it wasn't warranted. That would be all the others in this forum.
    1. Kamil18's Avatar
      Kamil18 -
      Quote Originally Posted by hancoma View Post
      Absolutely fascinating how quickly each 'sect' begins bashing each other...at one time I used to enjoy reading the flames simply for the enjoyment of conflict and the dedication displayed by each group.

      Now it is simply boring, with the same people on each side stating the same things from previous posts.
      Seriously, it gets old, nobody is going to convince anyone of anything as it comes down to personal preference, and what you use your equipment for.

      Useless bickering only further divides constructive debate. it's like watching our politicians in the senate...it does not matter what is right...as long as you win...
      Right? Geez..
      From what i see, its largely because the mac 'sect' gets an idea, uses it OVER AND OVER AND OVER again (i.e. viruses, BSoD, etc), and NEVER takes reasons into their arguments.

      I try to be as unbiased as i possibly can. I only use windows 7, and have rarely used an Apple computer. But you won't see me bashing mac users for things apple doesn't/does do. I only defend, and correct others when they pertain to windows accusations. I don't use a mac, and thus, i don't pretend to know everything about a mac. But, like i said before, when an apple user attacks Windows for stupid, illogical, reasons that have no proof or are incorrect, i will defend.

      I plan on buying a used apple computer in the future, and if it lives up to the expectations that many mac users have tooted about, i may just buy a mac. But until then, I'm not going to criticize mac for something i would know NOTHING about.
    1. KartRacer's Avatar
      KartRacer -
      Quote Originally Posted by one1 View Post
      If it is a problem with the operating system interacting with the hardware it is a Windows 7 problem and Apple won't have the issue in the new iMac's. We'll just have to wait and see. If it is a problem with the hardware itself it will be a good thing for everyone because Apple will have to find a fix for their phone not working on their own computers. If that happens then Windows can adopt the fix.
      Windows has to go through the chipset drivers that Apple supplies to talk to the specific hardware, and not decide which ones it wants to use, don't they? If that's true that would be a Boot Camp and Apple problem. As far as I know you can't go and get specific chipset drivers for the hardware because it's unknown right? I went an downloaded the video drivers directly from Nvidia rather than use the ones supplied on the SL disc and they were much faster, but I couldn't with any other driver. I'm guessing a Boot Camp update will fix it, and they are in work on that right?

      Quote Originally Posted by Kamil18 View Post
      From what i see, its largely because the mac 'sect' gets an idea, uses it OVER AND OVER AND OVER again (i.e. viruses, BSoD, etc), and NEVER takes reasons into their arguments.

      I try to be as unbiased as i possibly can. I only use windows 7, and have rarely used an Apple computer. But you won't see me bashing mac users for things apple doesn't/does do. I only defend, and correct others when they pertain to windows accusations. I don't use a mac, and thus, i don't pretend to know everything about a mac. But, like i said before, when an apple user attacks Windows for stupid, illogical, reasons that have no proof or are incorrect, i will defend.

      I plan on buying a used apple computer in the future, and if it lives up to the expectations that many mac users have tooted about, i may just buy a mac. But until then, I'm not going to criticize mac for something i would know NOTHING about.
      Exactly! I just use a little of their own medicine in my replies. But I absolutely LOVE my MacBook and will never again buy a PC. I'll build my own, but I'll never buy one from a manufacturer. Kamil I highly recommend you get one, you won't regret it.
    1. cpjr's Avatar
      cpjr -
      Ya'll kids play nice or the thread will be closed. Warning #1.....of 1.
    1. ifonemaniac's Avatar
      ifonemaniac -
      Well now thats all out of our systems lets confirm that south bridge issue? Anyone?
    1. KartRacer's Avatar
      KartRacer -
      Quote Originally Posted by cpjr View Post
      Ya'll kids play nice or the thread will be closed. Warning #1.....of 1.
      Funny. We get three whole posts into an article before a stupid Windows post and some defend it and now it's under threat of being closed. I think I know what the problem is. Irrational posts.

      And I'm thinking this could be just a driver issue that could be easily resolved with a simple tweak. It's happened before and Windows has zero control over the drivers for Mac hardware. That would be Apple. Have they said they are working on this for the Boot Camp update to be compatible with Windows 7?
    1. creasy425's Avatar
      creasy425 -
      Quote Originally Posted by KartRacer View Post
      Funny. We get three whole posts into an article before a stupid Windows post and some defend it and now it's under threat of being closed. I think I know what the problem is. Irrational posts.

      And I'm thinking this could be just a driver issue that could be easily resolved with a simple tweak. It's happened before and Windows has zero control over the drivers for Mac hardware. That would be Apple. Have they said they are working on this for the Boot Camp update to be compatible with Windows 7?
      Not that I don't agree with you, but in all fairness I'm thinking that the warning was directed at all of us, not directed soley at us lowely MS users.

      I'm willing too bet that clicking "run in compatability mode" will kill any issues people are having....I've run into a few different errors in the 9 months I've been using 7 and that has never failed to fix the issue.
    1. KartRacer's Avatar
      KartRacer -
      ^

      That's a very good point. I forgot about running in compatibility mode! Anyone try this?
    1. hancoma's Avatar
      hancoma -
      The only thing I have seen so far that works is a different PCI USB controller, and this is taken from the link posted at the beginning of the article:
      PCI USB controller card from best buy. The in-house Dynex brand 2 port one. It has a VIA brand controller as many people suggested trying.

      Lot of good input from different people there...
      Seems a lot of people are having varying degrees of success with different methodologies.
      I am going to follow this story as I would definitely like to see what the root cause is....
    1. cpjr's Avatar
      cpjr -
      Quote Originally Posted by KartRacer View Post
      Funny. We get three whole posts into an article before a stupid Windows post and some defend it and now it's under threat of being closed. I think I know what the problem is. Irrational posts.

      It was directed at anyone who fails to follow the rules, which include:

      1. No profanity.

      2. No insulting other members.

      Now....if you care to argue...I can just stop being nice and hand out infractions.