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  • Make Up Your Mind, Business People! iPhone or BlackBerry?

    Image via Capmac.org

    The back and forth love/hate relationship that "business people" have with the iPhone is getting really annoying.

    Whenever one report is published that BlackBerry users are starting to take another look at the iPhone, a "study" is soon after released that states the exact opposite with some degree of proposed scientific authenticity.

    Most such "studies" convey the BlackBerry as the preferential smart phone for sophisticated, cosmopolitan professionals. That statement, of course, is usually followed by a subsequent observation that derides the iPhone as a "silly toy" for people who simply aren't serious enough for success.

    Just yesterday, however, a rather large study by a credible organization revealed something you don't hear very often: the iPhone is now preferred to the BlackBerry among business users.

    In a survey, conducted by JD Power and Associates on business users’ satisfaction with their handsets between January and June 2009, the iPhone bagged the top spot, outperforming rivals like RIM BlackBerry, LG, and Samsung.
    Apple has made it clear that it doesn't intend for the iPhone to be the ultimate business tool. But you can tell Apple takes notice (if not offensive) to the routine claims of how superior the BlackBerry is to the iPhone for business users. Needless to say, this latest study must come as welcome gem of unanticipated good news.

    Factors depicting business user satisfaction include ease of operation, physical design and handling, operating system, features as well as battery functions. On an index score of 1,000, Apple’s iPhone scored an impressive 803, followed by RIM BlackBerry with a score of 724.
    Incredibly, better than 50% of business users surveyed revealed downloading third-party games to their iPhone for entertainment purposes. Sounds a lot like a contradiction to earlier criticisms about the iPhone not being serious enough for business users, doesn't it?

    Just had to rub that in.
    This article was originally published in forum thread: Make Up Your Mind, Business People! iPhone or BlackBerry? started by Michael Essany View original post
    Comments 49 Comments
    1. vantheman169's Avatar
      vantheman169 -
      I had a blackberry curve and I def prefer the iphone hell i got rid of my curve to be on an iphone 2g. The browsing capabilities were crap on the curve, I liked my curve but it does not beat the iphone in any way. The only thing that it did that i miss is i could assign any song (no matter how long the song was) as a ringtone not this 30 second crap! And you dont have to go through the headache of converting and chopping ur song up to make it work properly. I love my new iphone 3gs! Just waiting for the out of box jailbreak 3.1 to be released by Geohot.
    1. frankydabull's Avatar
      frankydabull -
      Quote Originally Posted by AutumnBoard View Post
      Maybe an iPhone with a physical keyboard would help convince them. Seriously, business people want a physical qwerty keyboard. And lots of normal consumers do too. Would it kill them to release one with a keyboard and one without?

      Actually, that would have apple making 10 steps back, rather than 3 steps forward. Everyone says the physical keyboard, but a few months ago, it was "If they just made SMS in landscape mode..."

      Trust me, apple knows more than the average consumer here. I'm sure that there is a whole crew of people out there begging apple to put trackballs on mac book pro's, but dont hold your breath!


      They set the standard on touchscreens in cellphones. Seriously, everyone compares the touchscreen in an iphone to whatever phone the pick up, let it be the G1, mytouch, prada, your first thing in your mind is "The iPhone touch is better"

      Why give that up?
    1. n00neimp0rtant's Avatar
      n00neimp0rtant -
      If Apple wants to appeal to business people, there's really only a few changes they need to make, including:

      -Access to a "flash drive" sector to store and transfer files over USB/Bluetooth
      -Ability to save, view, and edit email attachments with native applications
      -Some form of more physical keyboard (maybe a slide-out touch screen piezo keyboard with raised key spots)
    1. clikzip's Avatar
      clikzip -
      blackberry makes everything more difficult than it should be. 12 steps to send an sms? Apple simplified everything and put it on a powerful user friendly platform. Apple kills RIM
    1. Gregd's Avatar
      Gregd -
      I dont get why people are saying it needs a keyboard. Thats a main selling point that apple has(Apples phone is glass capacitive).
      What apple needs to do is get their heads out of their ***** and stop locking down the damn firmware. Stop giving IT's a headache just to accommodate their phone.
      But as long as Jobs is in, it'll never be that way.
    1. vedavis's Avatar
      vedavis -
      When I've been asked about BB vs. iPhone, I've said the iPhone is a multimedia machine. And if you text a lot, BB's physical KB is better. Can you imagine AT&T's reaction if that paradigm shift occurred and iPhones would be replacing BBs?
    1. petterloco1's Avatar
      petterloco1 -
      I will never change my iPhone for any other phone in the world. After I jailbrike my iPhone there's so much I can do with it that makes a everyday need to use phone
    1. big black's Avatar
      big black -
      Quote Originally Posted by AutumnBoard View Post
      Maybe an iPhone with a physical keyboard would help convince them. Seriously, business people want a physical qwerty keyboard. And lots of normal consumers do too. Would it kill them to release one with a keyboard and one without?
      But according to the study, the iphone is now preferred to the balckberry. So what's the point in integreting a keyboard into the iphone?

    1. FRiiTOZ's Avatar
      FRiiTOZ -
      so this survey was taken before the 3GS came out... imagine the index score on that probably 900 out 1000
    1. JerseyScottie's Avatar
      JerseyScottie -
      I run my own business, have since 05.I had a BB about 2 years ago.It was nice dont get me wrong but with all the apps the iphone has its head and shoulders ahove the BB.The BB browser would always crash so on n so forth plus the track-ball was annoying.I had the BB world edition.
    1. kvnhe's Avatar
      kvnhe -
      I owned two Palm Treo's prior to my first iPhone in 2007. Loved the Treo & having a physical keyboard, BUT I would never go back!
    1. luigimaster24's Avatar
      luigimaster24 -
      I actually just gave the BB Tour 9630 a shot 2 days ago. Got it, Unlocked it, put my At&t SIM card in it and about 2 days later I was back on my beloved 3G[S]. I'll give you this , maybe typing and texting on the bb friendlier but you just can't compare everything else the iphone can do. I felt naked without my 3G[s].
    1. one1's Avatar
      one1 -
      It's really simple why everybody keeps flopping..... The iPhone could be SO MUCH better than the BB at business and everything else IF Apple would let the damn thing come out of the closet and play open and free like the BB.

      The same reason why the iPhone will NEVER be better than the BB at business is the same reason I never dated a girl named Amanda in high school that I would have walked on water for...... "man she is all that and then some, but her PARENTS REALLY SUCK".

      Until Apple releases the iphone to go play in the big world without holding daddy's hand it isn't going to get out form under the horrible parents syndrome with Apple guarding it at every corner and spoiling the free run fun of all the things it COULD be doing, but isn't.

      The BB has long since grown up, left the nest, and played int he real world without daddy for a long time doing what it wants and what it's users want without so many effin restrictions the parents have put on it to keep it safe. (and you of course, after all the iphone can destroy the world through a cell tower OH MY!!).

      Thank god I don't need business solutions and only have this thing to play with because I loves me some iphone.
    1. psychodave's Avatar
      psychodave -
      I have both an iPhone and Crackberry. iPhone for me, Crackberry assigned from work. If I had a choice it would be iPhone only. What the iPhone lacks can be fixed via appstore/cydia. Personally the full hard keyboard on the blackberry isn't enough and their lame attempt at an app store is a big sign they know the iPhone is stealing away their customers.
    1. ecd5000's Avatar
      ecd5000 -
      Quote Originally Posted by cpjr View Post
      One of Apple's goals when first developing the iphone was no/minimal buttons. You will never see an iphone with a physical keyboard.
      well i have seen but forget what company had it ( actually a post here on mmi)but there was a collapsable keyboard to place overtop for ppl to become more friendly with the iphone keyboard.

      but anyways a bunch of my friends. one owns his own pizza shop, another owns a landscaping business, and the other is a high level banker for wachovia bank all use iphones for fun and for business, i think people count out all the uses for this phone and the apps you can download, i have many conversations with them about the phone and they all say that it helps them quite well.(but there all afraid to jailbreak, pussies)!
    1. denniswang44's Avatar
      denniswang44 -
      iphone all the way!
    1. bschucher's Avatar
      bschucher -
      Please pardon my ignorance on this issue but what exactly does the iPhone lack for business that makes the BB a better option? My mail is pushed via mobileme, I can work my office puters vis the Logmein app.. What am i missing here? Thanks.
    1. allanes5's Avatar
      allanes5 -
      IPhone is by far the best. It's nor fair for the BB to be compared to the iPhone. Different leagues and worlds apart!!
    1. aperry's Avatar
      aperry -
      I switched from BB to iPhone and haven't looked back. But the BB does have a number of advantages for business people. As mentioned several times in this thread, the physical keyboard is one (it may not be important to you, but it is to many people). Then there's the message indicator light on the BB that tells you when you have new messages without activating the display. Calendaring doesn't suck with the BB. Here's a novel idea, you can actually attach files to emails with the BB. It support media cards. There's quick text macros for easily adding certain strings using simple character combinations. Not only is battery life better with the BB, but it's also removable. You're not tied to AT&T with a BB.

      Don't get me wrong, the iPhone is still my favorite, but some of you guys have lost your objectivity.
    1. rwin84's Avatar
      rwin84 -
      iphone is king