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  • Back to BlackBerry? Turncoats Upsetting iPhone Users

    Image via CNET


    Adam Richardson of CNET sounds like a lot of my closest friends these days.

    Unfortunately, Richardson and this growing band of iPhone malcontents are bouncing back to the BlackBerry after flirting once more with Apple's iPhone. And the more I look around, the more I hear people entertaining the possibility of the switch. But why?

    I am now a reverse switcher - I switched from a BlackBerry to an iPhone about six months ago, and now am switching back again. Why? Basically it comes down to the fact that the iPhone is really good at the stuff I do 10% of the time, but pretty poor at the stuff I do 90% of the time.
    The BlackBerry, of course, has a burgeoning reputation as the serious smartphone for the serious person. And it's incredible just how how many iPhone turncoats cite the same reason for the iPhone-to-BlackBerry reversal.

    Typing is what I do more than anything else on the iPhone, and it's the thing that causes me the most frustration. It's my #1 reason for switching. If I could get on with the touchscreen, I would probably keep it.
    Naturally, iPhone's outside competition will target consumers looking for something different than what the iPhone offers. That much is clear. But what isn't clear is why so many iPhone lovers get defensive about the BalckBerry - particularly when the subject is broached that Apple may have to make the iPhone more "business friendly."

    I'm clearly in the minority with my gripes. Most people seem to love their iPhones. Like I said, I'm not trying to bash the iPhone and say no-one else should like it; this is a very personal choice. But at least for the time being, the Bold is a much better match for my needs.
    The "needs" that Richardson and others speak of are not the "needs" that Apple primarily caters to. And at no time has
    Apple indicated the intention or willingness to change its core functionality or breezy components to better suit potential
    BlackBerry turncoats. My point? This town is big enough for more than one smart phone. So chill out.

    The message boards of CNET and countless other tech-centric webpages have been growing increasingly volatile in tone against BlackBerry users. And it just doesn't make any sense. Our beloved Apple iPhone is neither going away or changing its fundamental characteristics. If anything, those who bicker with BlackBerry fans over the trivial and childish gripes that now fill the digital territory between these warring factions simply lend greater evidence that the iPhone and its users aren't "serious enough."
    This article was originally published in forum thread: Back to BlackBerry? Turncoats Upsetting iPhone Users started by Michael Essany View original post
    Comments 95 Comments
    1. rkswat's Avatar
      rkswat -
      Quote Originally Posted by Jahooba View Post
      Type. I thought the article made that very clear. And I heartily agree. Even in landscape mode, using both thumbs it's hard to type fast.

      There is no tactile-confirmation. On the iPhone you finger must float over the button, tap and release quickly. On a physical keyboard one has the ability to feel the key, confirm its presence under one's finger, and THEN press. This makes a physical keyboard far less susceptible to errors. There was a touchscreen with touch-confirmation (BB Storm?), and I was really excited about what that would mean for productivity. But then a dissection of the device was revealed and it's just a big button behind the screen. Dammit, I was hoping there were an array of sensors/ servos or something that gave one the sensation of a button. My daydreams were shattered.

      Sometimes it strikes me in the strangest of times: I'll be sitting there playing with my iTouch and I'll suddenly snap out of my drooling over the screen and responsiveness of the hardware and my years of schooling as an industrial designer kick it. It's at these times I realize that a touch interface is extremely limited. I have to input ALL of my information with the very tip of my fingers. Sometimes I can use one of my large thumbs to scroll a screen or press an overly-large button, but most of the time I'm holding the device with one hand and using only one finger.

      The iPhone/ iTouch is amazing. It's incredible. It's one of those revolutionary devices that everyone should at least try for a couple months before they judge, and afterward hold it as a standard of quality. But it's also just a glorified toy. The minimalist touch interface is fast and intuitive when it comes to certain applications, but typing will never, ever be fast and intuitive on a touch interface (rest assured companies are working to perfect tactile-touch screens -- the Holy of Holies).

      It seems that some of you don't understand how important a physical keyboard is. It's EXTREMELY important, and it's more than enough reason NOT to use an iPhone as a business device. Those that marginalize such an important feature are either buying into some form of marketing propaganda, or simply don't understand basic ergonomics and human factors.

      Pretty pathetic if you actually need to "feel" a button in order to use a device. Don't you have eyes to see the button? Can't you see what you type? Oh, Im not buying into a marketing propaganda and I do understand basic ergonomics.... I'm just not a tard.
    1. Melech518's Avatar
      Melech518 -
      I will respond to each of these in red...

      Quote Originally Posted by RaginAsian55 View Post
      I don't know how valid I find all these points. True, the BB internet browser is hard to use. That I agree with. The other points I'm not really sure about...
      1) I'm not really sure what "crashes" your talking about because I had a Pearl before and it never did that. If anything my iPhone has done a spontaneous reset on me twice whereas my BB never did- The BB will get overloaded with data and spontaneously delete all of your info. It is the main reason I and many others I know gave up on BB and switched to iPhone.
      2) The Mobile Me service is an extra cost and although it locates your iphone, you can pay for insurance on a BB and can't on an iPhone. So if you lose your iPhone you can get mobileme to try to retrieve your phone if you've paid the extra money every year, but the BB can equally be replaced if you pay for the insurance. Insurance for a lost phone varies by carrier. Not all of this option. Most companies will insure manufactures defects and mail you a replacement phone if anything goes wrong. Apple will do the same with an appointment ot the genius bar
      3) Syncing is up to the user. Although there are more reasons/occassions to sync your iPhone it can also be tedious to HAVE to hook it up to a computer every time. BB users only need to sync when they need to backup their newest files. Less reasons, but also less necessary.That was my point exactly. BB users find it "less necessary" to sync their phones hence if anything DOES happen to their BB they have lost all of their info since their last sync. Where as if you have an iPhone you are constantly syncing and if you have MobileMe, well everything is always in sync
      5) The OS isn't really fair. A lot of the software updates are including things that BBs already have- picture messaging, bluetooth headset calling, copy and paste, video recording..... so they don't send out all those updates just because they don't have as much of the necessity. Only the 3.0 software added the features you speak of. All of the other updates something different. Apple does the same with ALL of their products. Look at computers for instance. With a $29 update dvd, a mac users on a 5 year old machine can have the newest software available that comes standard on a brand new Mac.
      4) BB has been around for a lot longer than the iPhone. Let's see how many 2g users there are another 2-3 years from now. Especially since the batteries aren't replaceable I've already heard of a lot of 2g phones falling apart. It's either charging ports or bad battery life or a broken screen that costs $200 to fix. The 3G/3GS costs around $65 to replace, which is still expensive just to get a working screen, but the 2g costs a whopping $170. BBs, as I've seen, can have a huge (annoying) line down the middle but the screen works perfect! They're definitely more durable in my opinion.I own an big iPhone Repair company so I will touch on these remarks. If the LCD or Digitizer break on an iPhone it is because of the way the user treats the phone 9.5 times out of 10. Batteries ARE replaceable on an iPhone 2G, it just takes someone with a soldering iron to do. A broken display on a 2G IS expensive to repair, but here is why. The Digitizer and LCD are fused together. We charge $150 to replace it on a 2G. This is the same exact cost to replace a broken digitizer and LCD on a 3G, $75 for the digitizer and $75 for the LCD. But again, we are dealing with more than just a cellphone when owning an iPhone. It is a sensitive piece of equipment and it is up to the owner to protect it and take good care of it. A BB is well, just a cellphone in the end...

      All in all, I enjoy your enthusiasm for the iPhone but I feel it may be a bit on the wayside. No need to bash the BB lovers out there, they just have different needs and therefore go to a different phone. :-)
    1. jayson9's Avatar
      jayson9 -
      After reading Melech518's response to RaginAsian, I have the following questions (never owning a Blackberry, just curious):

      1. How many Blackberry phone versions were needed to be purchased in order to obtain the lastest software and abilities promised by the manufacturer?

      2. How much does a battery swap cost on a Blackberry vs iPhone? And, how long are you without the iPhone to have it "soldered" vs changing the battery on Blackberry?
    1. Melech518's Avatar
      Melech518 -
      Quote Originally Posted by jayson9 View Post
      After reading Melech518's response to RaginAsian, I have the following questions (never owning a Blackberry, just curious):

      1. How many Blackberry phone versions were needed to be purchased in order to obtain the lastest software and abilities promised by the manufacturer?

      2. How much does a battery swap cost on a Blackberry vs iPhone? And, how long are you without the iPhone to have it "soldered" vs changing the battery on Blackberry?
      Answers:
      1. For added features and new UI's a new phone must be purchased every time BB changes the model of phone.

      2. Battery swap for iPhone 2G= $50
      OEM Battery replacement for BB Bold=$49.99


      Quote Originally Posted by cots69 View Post
      This is the key reason for me to stick with my iPhone. I am still using my first generation 2G phone and continue to update consistently.
      But really,we are comparing apple(s) and oranges...personal preference/diversity.
      Can't we all just get along...LOL
      Wow...you have been here since the beginning and I got the first post out of you! Keep the comments coming
    1. angiepangie's Avatar
      angiepangie -
      My BF has the Storm (which sucks)
      and my friend has a Bold (which.. I must admit is pretty nice).

      Blackberries and iPhones are both better in their own ways.
    1. Teoyaomqui's Avatar
      Teoyaomqui -
      Quote Originally Posted by Ozdude View Post
      Could you be any more narrow in your perception. I'm a PC head through and through but I can see the functionality of the iPhone through and through. I tried going over to CE on both the LG Omnia and HTC Touch HD. I got rid of both after a week and kept using my iPhone. I've also toyed with several 'Hackintosh' PC installs and had a bit of fun there, but I personally keep finding don't have need to operate in Leopard over Win 7.
      Am the same as you. However Just read the Original post not the replies.

      The author of this post Just sound "Elites". Like we know better then the rest.
    1. Ozdude's Avatar
      Ozdude -
      Quote Originally Posted by Teoyaomqui View Post
      Am the same as you. However Just read the Original post not the replies.

      The author of this post Just sound "Elites". Like we know better then the rest.
      I dunno, I've read far more 'Elitist' p.o.v. type stuff than this this. It very hard to overlay a traditional Mac/PC, who is more elite argument over phone vs phone topic just because the main phones in question is made by Apple.
    1. cots69's Avatar
      cots69 -
      Quote from Melech518:
      "Wow...you have been here since the beginning and I got the first post out of you! Keep the comments coming"


      I like to observe and am very grateful for all the news that both the site and the members provide.
      This issue is one that I am hearing debated all the time, even here in Thailand, so I just wanted to add my two cents.
      Thanks to all for some really great insights on both sides of the tape.
    1. XChrisX's Avatar
      XChrisX -
      Just posting here to say that mobiletypingtest.com seems to prove that the iPhone is the fastest phone out there for typing. Sure nothing beats a good old fashioned keyboard but once you've been using your iPhone for a while, the auto correct feature will fix most errors. I for one will stick with my iPhone based upon it's sheer ease of use, and overall functionality.
    1. tv_21's Avatar
      tv_21 -
      I switched from the blackberry about 2 years ago and would never go back. I was typing email responses on my way to work on the train and found the blackberry keyboard so darn awlful. I was ok with short emails but lengthy ones with explainations were totally impossible.

      I don't have this problem with the iphone i just type away.

      The other issue was the cost and darn effort just to setup blackberry to an exchnage server, it was god damn awlful, took forever and you couldn't put the software on the same exchnage server.

      with the iphone you put in a few entries and an ip and away you go - took seconds and no damn software

      I wanted to listen to music and wanted to watch videos and didn't want to have to keep getting the ipod out

      Thank you Apple
    1. iquanyin's Avatar
      iquanyin -
      the forensics guy is right. stray data--texts, ect--has survived five three fw upgrades, five re-jailbreaks, and about 12-15 hrs of daily usage for over a year. i see the stuff right in my files. also, i restored and rejailbroke on someone else's pc once and some of their contacts (they had iphone too) ended up on my phone. really odd. and around 700 photos i took over the winter and deleted (i thought) uploaded nicely to my new macbook, again, after a the deletion, a fw update, a jailbreak, and setting up as new phone. even got a new itunes account w new pass!had to use ifile to manually delete the folders.
    1. Ozdude's Avatar
      Ozdude -
      Quote Originally Posted by tv_21 View Post
      I switched from the blackberry about 2 years ago and would never go back. I was typing email responses on my way to work on the train and found the blackberry keyboard so darn awlful. I was ok with short emails but lengthy ones with explainations were totally impossible.

      I don't have this problem with the iphone i just type away.

      The other issue was the cost and darn effort just to setup blackberry to an exchnage server, it was god damn awlful, took forever and you couldn't put the software on the same exchnage server.

      with the iphone you put in a few entries and an ip and away you go - took seconds and no damn software

      I wanted to listen to music and wanted to watch videos and didn't want to have to keep getting the ipod out

      Thank you Apple
      You hit the nail on the head right there. I have always said to blackberry users and others, that aside from not really being a slave to email, I quite often need to write a lengthy reply and there is no way I'd even try to attempt that on a BB chicklet keyboard like that. By comparison I've been really impressed how quick the iPhone is and how well the predictive text function works when your typing at speed.
    1. kelvingeorge's Avatar
      kelvingeorge -
      The best phone is the one that suites your needs.
    1. mdc929's Avatar
      mdc929 -
      Quote Originally Posted by thetoothfairy View Post
      Thought I would add my two cents worth.... for what its worth or not.. LOL

      My family members own Blackberry's and I hate to say this but you could not give me all the tea in China to buy one of those phones! I don't know what people see in them to be honest with you... all of those tiny buttons that I can't see, their phones dial people when they don't know it and the ringers are not that allow and hate the graphical part of them and.... and.... and......

      Most of the time when we have comparisons money (the cost) always comes into play as well.... I will spend my money wisely in which I feel the iPhone is worth it more than the Blackberry....

      When I hear the word Blackberry I think a PC or a Mac...
      i completely and wholeheartedly agree
    1. bbillh77's Avatar
      bbillh77 -
      its the best all touch keyboard yet its not perfect if I did a lot of typing it prob wouldn't work but my fingers cant work a bb either so I will keep my iPhone