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  • Talk of Snow Leopard Bug Resurfaces

    Image via NewTech


    Only days after Snow Leopard was released, talk first surfaced (September 12th) of a data deleting bug. Strangely enough, in the last seventy-two hours, the Apple Support message boards have been cluttered with comments from users who report seeing their data lost as the result of this bug in Snow Leopard.

    According to iTWire, which is covering the surge in complaints, the bug resets user settings and deletes all user data.

    A bug has been reported in Apple's new Snow Leopard version of OS X that can result in the loss of an entire user account's data. The glitch seems to be triggered by using a Guest account and then trying to log back into a regular account.
    Here's what is apparently happening. After a user logs into the 'guest' account and then back into their usual account, the user then discovers that their primary account has been fully reset. The home directory still exists under "/Users/username" but is completely empty.

    Speculation is that something makes Snow Leopard treat the regular account like a Guest account, from which by default all data is deleted upon logout.
    Some are theorizing that users who had Leopard before the upgrade and had the guest account enabled are at the greatest risk of losing their data from this glitch.

    For now, the simplest proposed solution for this problem (which has proven a disaster for some) is restoring the deleted data from a backup. Inventive solution? No. But, at present, it's how some are guarding against losing everything permanently.

    An article on MacFixIt suggests disabling the Guest account entirely, or at least disabling it and then re-enabling it so that it's a native Snow Leopard account. Another suggestion for those who need a temporary account is to create a new Standard account and use Parental Controls to restrict it.
    This article was originally published in forum thread: Talk of Snow Leopard Bug Resurfaces started by Michael Essany View original post
    Comments 34 Comments
    1. dcbriggs's Avatar
      dcbriggs -
      Quote Originally Posted by dale1v View Post
      Oh, 10.4.11, 10.5.8 compared to 10.6.1?

      Haha epic. So what are you trying to say? the older you get the more stable you become? ask that one to microsoft

      Quote Originally Posted by goodluck4287 View Post
      I love MMi, its a great website. But can someone explain to me why an article comes out on MacRumors and its practically mirrored on MMi a few hours later?

      Let's be a bit more original guys.

      Bc some of us like going to one site to get alot of daily updated information rather than going to many different sites to read the same article. THANK YOU MMi for keeping us updated on what alot of the rest of the internet is blogging about.
    1. hollow0's Avatar
      hollow0 -
      Quote Originally Posted by gotem3303 View Post
      only an apple fanboy can think that losing every piece of data on your computer by logging in once as guest is better than using vista.
      lol what is it with these "fanboy" labels that ppl keep mentioning. so lame and old...

      Quote Originally Posted by glassJAw View Post
      Guest account? Phhhh! Yeah right, my guest should feel lucky I let them in. Have a separate account on my computer for "guest" to use? I don't think so, if you don't know the password don't even think about it. Guess account bug solved!
      Amen to that!
    1. khaoticsquirrel's Avatar
      khaoticsquirrel -
      not good.. i was going to upgrade this week too with my well stored $100 Apple coupon from the price drop on the 1st genereation iPhones. I don't know how I held onto that piece of paper this long. haha
    1. NessLookAlike's Avatar
      NessLookAlike -
      Man, I don't remember a single time this happened to me in Windows XP, Windows Vista, or Windows 7... hm...
    1. hollow0's Avatar
      hollow0 -
      Quote Originally Posted by vthree View Post
      thank god i have a time capsule and it is backing up every hour.. lol
      every hour? that is so unnecessary. I had just found out that it backs up everyhour and turned it off. A once a week backup is enough for me. Backing up constantly like that to the hard drive only deminishes its' life even more. But hey more power to you!
    1. petterloco1's Avatar
      petterloco1 -
      I am about to buy a new mbp 17" but this got me kind of scared, now I don't know what to do, plus the rumors of a new line of macs. can some one give me an advise. I been using windows for 10 years. it's my first time going to mac and i don't know what is the best ting to do.
    1. juggz143's Avatar
      juggz143 -
      Quote Originally Posted by dale1v View Post
      Oh, 10.4.11, 10.5.8 compared to 10.6.1?
      I love how you try to take a shot at the version numbers like 11 is suppose to be better then 8, and 8 better then 1, but completely ignore that 6 should be better then 5, 5 better then 4, loser.

      Anyway I can see the win-fanboys running with this one...
    1. smuggler's Avatar
      smuggler -
      glad i'm the only user on my machine
    1. NSXrebel's Avatar
      NSXrebel -
      Quote Originally Posted by petterloco1 View Post
      I am about to buy a new mbp 17" but this got me kind of scared, now I don't know what to do, plus the rumors of a new line of macs. can some one give me an advise. I been using windows for 10 years. it's my first time going to mac and i don't know what is the best ting to do.
      Wuss, this only affects those that upgraded from Leopard and had guest account activated. You'll be buying a new MBP with Snow Leopard installed, full version, not an upgrade. You'll be ok. Now quit being a b**** and go get that MBP.
    1. Steen's Avatar
      Steen -
      I've been using SL since beta and have zero issues. It has been the most stable release by far I've used yet (I've used every iteration of OS X).
    1. Luppin's Avatar
      Luppin -
      Quote Originally Posted by chstriker11 View Post
      it does beat a fatal error every other day
      Would you be so kind as to provide any kind of evidence that would even begin to suggest that Vista encounters a fatal error every other day

      Quote Originally Posted by spazturtle View Post
      ANY thing is better than v***a, it is vile, 7's a lot better (it works)
      And could you give at least one reason why anything is better than vista other than because it isn't put out there by Apple

      Quote Originally Posted by dale1v View Post
      i was gonna type- inb4 troll rushes in with old phrase and rolleyes. Too late.
      Like the post by spazturtle wasn't a troll, gotta love them biased mods =D!
    1. dale1v's Avatar
      dale1v -
      Quote Originally Posted by dcbriggs View Post
      Haha epic. So what are you trying to say? the older you get the more stable you become?
      No, I wasn't lol
      Quote Originally Posted by juggz143 View Post
      I love how you try to take a shot at the version numbers like 11 is suppose to be better then 8, and 8 better then 1, but completely ignore that 6 should be better then 5, 5 better then 4, loser.:

      Anyway I can see the win-fanboys running with this one...
      You sound like you're getting upset. Why the hell are you getting personal and calling me a loser? Jeez...I was joking. The point I was (jokingly) trying to make was (yes it's a crappy bug) but they have up until the number 11 to get everything fixed before we start throwing stones (that was also meant to be in a joking tone, but I can scrap that now).
      Hey, at least we know what pushes your buttons now. Numbers and operating systems. Chill.
      Quote Originally Posted by Luppin View Post
      Like the post by spazturtle wasn't a troll, gotta love them biased mods =D!
      lol most certainly. HOWEVER- Spazturtle posted after me. I didn't see his post until now. Oh mai GAWD.
    1. n00neimp0rtant's Avatar
      n00neimp0rtant -
      One day I just decided I was going to set up Time Machine. Thank God I did, I had to restore from a backup 3 times (2 because of system reinstalls, 1 to transfer to my NEW Mac).
    1. khaoticsquirrel's Avatar
      khaoticsquirrel -
      damn people are coming at you hard in this thread dale1v