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  • Talk of Snow Leopard Bug Resurfaces

    Image via NewTech


    Only days after Snow Leopard was released, talk first surfaced (September 12th) of a data deleting bug. Strangely enough, in the last seventy-two hours, the Apple Support message boards have been cluttered with comments from users who report seeing their data lost as the result of this bug in Snow Leopard.

    According to iTWire, which is covering the surge in complaints, the bug resets user settings and deletes all user data.

    A bug has been reported in Apple's new Snow Leopard version of OS X that can result in the loss of an entire user account's data. The glitch seems to be triggered by using a Guest account and then trying to log back into a regular account.
    Here's what is apparently happening. After a user logs into the 'guest' account and then back into their usual account, the user then discovers that their primary account has been fully reset. The home directory still exists under "/Users/username" but is completely empty.

    Speculation is that something makes Snow Leopard treat the regular account like a Guest account, from which by default all data is deleted upon logout.
    Some are theorizing that users who had Leopard before the upgrade and had the guest account enabled are at the greatest risk of losing their data from this glitch.

    For now, the simplest proposed solution for this problem (which has proven a disaster for some) is restoring the deleted data from a backup. Inventive solution? No. But, at present, it's how some are guarding against losing everything permanently.

    An article on MacFixIt suggests disabling the Guest account entirely, or at least disabling it and then re-enabling it so that it's a native Snow Leopard account. Another suggestion for those who need a temporary account is to create a new Standard account and use Parental Controls to restrict it.
    This article was originally published in forum thread: Talk of Snow Leopard Bug Resurfaces started by Michael Essany View original post
    Comments 34 Comments
    1. FiLLYBoii's Avatar
      FiLLYBoii -
      looks scary.
    1. Luppin's Avatar
      Luppin -
      It just works
    1. sonyman74's Avatar
      sonyman74 -
      Not good. Hope the fix that.
    1. Nelly729's Avatar
      Nelly729 -
      Wow thats gotta suck for anyone that's happened to
    1. dale1v's Avatar
      dale1v -
      Quote Originally Posted by Luppin View Post
      It just works
      i was gonna type- inb4 troll rushes in with old phrase and rolleyes. Too late.
    1. vantheman169's Avatar
      vantheman169 -
      Hope that does not happen to me!
    1. mikerlx's Avatar
      mikerlx -
      Always something wrong with either Tiger Leopard Snow Leopard. I guess there is no perfection in any OS. I still think 10.5.8 was closest to perfection. You can agree with me or not but the most stable OS was Tiger 10.4.11!
    1. rwin84's Avatar
      rwin84 -
      Its still better than vista
    1. thetoothfairy's Avatar
      thetoothfairy -
      Oh bummer... just installed it the other day... hope I don't run into this....
    1. nighthawk283's Avatar
      nighthawk283 -
      wow wow i can't beleieve something like that happeing
    1. dale1v's Avatar
      dale1v -
      Quote Originally Posted by mikerlx View Post
      Always something wrong with either Tiger Leopard Snow Leopard. I guess there is no perfection in any OS. I still think 10.5.8 was closest to perfection. You can agree with me or not but the most stable OS was Tiger 10.4.11!
      Oh, 10.4.11, 10.5.8 compared to 10.6.1?
    1. vthree's Avatar
      vthree -
      thank god i have a time capsule and it is backing up every hour.. lol
    1. Melech518's Avatar
      Melech518 -
      This is ridiculous...Get it together Apple!
    1. gotem3303's Avatar
      gotem3303 -
      Quote Originally Posted by rwin84 View Post
      Its still better than vista
      only an apple fanboy can think that losing every piece of data on your computer by logging in once as guest is better than using vista.
    1. spazturtle's Avatar
      spazturtle -
      Quote Originally Posted by gotem3303 View Post
      only an apple fanboy can think that losing every piece of data on your computer by logging in once as guest is better than using vista.
      ANY thing is better than v***a, it is vile, 7's a lot better (it works)
    1. computid's Avatar
      computid -
      At least there living up to there old slogan "think differently", logging in deletes all you userdata, it certainly is a feature no other OS has! But i agree, its still better then vista.
    1. chstriker11's Avatar
      chstriker11 -
      Quote Originally Posted by gotem3303 View Post
      only an apple fanboy can think that losing every piece of data on your computer by logging in once as guest is better than using vista.
      it does beat a fatal error every other day
    1. mikerlx's Avatar
      mikerlx -
      I must vent. Leopard Sucked!!! Yes I have had many Mac laptops with Tiger Leopard and now Snow Leopard on my AIR. XP rocked and Vista gave me no problems, it was me not reading the directions that brought along its FAIL with me. So, I failed myself?? Leopard froze and updates were needed, but Tiger and maybe Panther were old school friends that were stable and got the job done. All this bootcamp intel stuff really was too powerful for Leopard to handle. It was like a V12 engine running on 87 octane!
    1. glassJAw's Avatar
      glassJAw -
      Guest account? Phhhh! Yeah right, my guest should feel lucky I let them in. Have a separate account on my computer for "guest" to use? I don't think so, if you don't know the password don't even think about it. Guess account bug solved!
    1. goodluck4287's Avatar
      goodluck4287 -
      I love MMi, its a great website. But can someone explain to me why an article comes out on MacRumors and its practically mirrored on MMi a few hours later?

      Let's be a bit more original guys.