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  • Apple releases list of incompatible and "restricted" software


    As part of the installation process, Snow Leopard takes unprompted ("automagic!") action to cordon off application programs that have been deemed incompatible with the new OS release.

    There are two categories of offending software: Incompatible and Restricted. "Incompatible" apps are moved to an "Incompatible Software" folder, while "Restricted" programs stay where they are but are prevented from launching.

    Apple has details in a Knowledge Base article. I've excerpted the lists below. More problem apps are sure to follow.

    Incompatible
    • Parallels Desktop 2.5 and below
    • AT&Tís Laptop Connect Card (1.0.4, 1.0.5, and 1.10.0)
    • Norton AntiVirus 11.0
    • launch2net 2.13.0 (for some 3G USB dongles)

    Restricted
    • Aperture 2.1.1 and below
    • Keynote 2.0.2 and below
    • Parallels Desktop 3.0
    • EyeTV 3.0.0 to 3.1.0
    • Ratatouille 1.1
    This article was originally published in forum thread: Apple releases list of incompatible and "restricted" software started by Paul Daniel Ash View original post
    Comments 82 Comments
    1. Zeal's Avatar
      Zeal -
      Quote Originally Posted by gumby579 View Post
      .....yeah Vista doesn't tell me what I can or can't run....
      Actually it doesnt.

      Kay.
    1. GHOSTYAIRO's Avatar
      GHOSTYAIRO -
      Why am I reading Words like "windows" "XP" "Vista" "7" (well that last one actually doesn't count ) in a Mac Forum ??? mmm well no comment about it.

      What I'm concern about is apple trying to "jail" my MacBook, I knew there was a reason for what I haven't update my mac yet (even when I get it from that sweet fed-ex girl at 12 p.m. yesterday)
      What's next??? do we have to jailbreak our macs with our iPhone/iPod so we can run whatever we want???
      I agree that they warn us about incompatible apps, that's good, and I guess they will became compatible at certain time when the developers actualize their code, but the "restricted" Apps I must say WTF???

      EDIT: After reading the Mac OS X v10.6: About incompatible software page I think that we (at least I did) misunderstood a little bit the situation, and I just comprehend a bit more (I think )
      They did restrict apps from opening, but that was just to prevent the actual crash of the app itself and maybe save a bad time to the user, the are not restricted as "you are forbidden to run this application on your mac" it's more like "this is restricted while the developer makes it compatible"
      Apple itself says that we can go for the developer support to see if they will make any update to make their software compatible with SL.

      Software restricted during installation and migration

      During installation, Snow Leopard moves known-incompatible software to a folder named Incompatible Software at the root level of the hard drive. If you see this folder on your Mac, use the table below to check with the software vendor to see if any Mac OS X v10.6 Snow Leopard-compatible updates are available.
      Software restricted from opening

      After installation if you try to open ("launch") software known to quit unexpectedly, Snow Leopard will prevent the application from opening and you will receive a dialog notifying you of the incompatibility. If you see such a dialog on your Mac, use the table below, then check with the software vendor to see if any Mac OS X v10.6 Snow Leopard-compatible updates are available.
      even the AirPort Admin Utility for Graphite and Snow from Apple itself is restricted.

      Here is the complete (at least what apple posted) of applications.

      Software restricted during installation and migration


      Software restricted from opening
    1. KartRacer's Avatar
      KartRacer -
      Quote Originally Posted by mgebara View Post
      Single hiccup? You are severely underplaying the disaster that was Vista's launch. That was in 2006! You're saying that it only took 3 years for Microsoft to get Vista right? Is that a good thing? And I wonder...considering that around 90% of computer users have no clue how to use a computer, how many users do you think are still plagued with problems because they don't know how to update? How many people do you think just went out and bought new hardware because they thought there was no hope for their old hardware?
      Have you not even been around real life for the last three years? It took about 6-8 months for current drivers to come out and Vista, I'm not a fan I'm just saying, is working just fine. I've been gaming in Vista on my MBP for the last 5 months and have had 0 problems. 0. I had none before that on my old Pc that died from a water leak. It's as not as bad as you think you know it is. I agree with you about people buying new hardware without knowing there was nothing physically wrong, that's a shame. But I don't feel sorry for them one bit nor do I blame Microsoft for it. What if someone had a flat tire, or engine problems due to not changing the oil and filter on their Honda and decided to replace it instead of finding out why? You can't blame a manufacturer for people not exhausting their options in trying to correct a problem. If they go through life just replacing things instead of asking someone how to fix it, better waste their money than mine and I sure hope they aren't in charge of anything life or death. Even my parents ask me about things they can't fix.




      Quote Originally Posted by mgebara View Post
      They had to build in XP mode into W7 for the amount of software that WON'T run in the new Windows! You're complaining about a handful of programs, some of which are outdated anyways (seriously who the heck runs Parallels 2.X??)
      Name one. One single application that is widespread that won't run under Windows 7 that will run under XP or Vista at all. One. It's only included in the Professional and Ultimate editions anyway. What does that tell you? One, 7 has too many versions, and two that it isn't marketed toward your average user. Meaning it's pointless to say that it will affect 99% of users.


      Quote Originally Posted by mgebara View Post
      Your MBP was unfortunate, but at least you got AppleCare to fix it. Your phone on the other hand...got abused. Gel cases don't make your phone invincible. It might even give you false-security and lead you to abuse your phone more. You can still sit on your phone, have it bump into something while in your pocket, expose it to temperature extremes...
      It was not unfortunate. I paid 3 thousand ******* dollars for it Let me repeat that. 3 thousand ******* dollars. I've never spent that much money on any piece of computer hardware and had it fail in less than a month. It just quit. Was cruising a Vette racing site, left to go get smokes, came back and it didn't work. I expect a 3 thousand dollar computer to function for more than three weeks before a major part of it fails, maybe you don't but I do. Regardless of wether it was fixed, it shouldn't have broken like that. Nice try to defend Apple, but you are correct about AppleCare. It would have been no different with a PC maker though, so not really a point in the Apple column on that.

      My phone was not abused. It was kept clean, I wiped it down every day, it was kept in a case, never in my back pocket to risk sitting on it (who the hell does that?), and it didn't have a single scratch on it. I didn't abuse it, the sometimes crappy quality from Apple caused it. And temperature changes?? Really?? You're using that as a counter point? I don't give a **** what temperature it is outside, there wasn't enough of a difference to make it crack the plastic. You're making the loser excuses now. I paid 600 for the phone and 3000 for the MacBook and had a funtional and structural failure respectively. NOT ACCEPTABLE. Even the guy at the counter was blown away that I hadn't had it that long and that it had no other markings on it.



      Quote Originally Posted by mgebara View Post
      That's simple. There was a change in architecture and the old hardware couldn't be supported. Just like how Microsoft's Xbox 360 games won't run on the original Xbox. At least Apple comes straight out and says the old PPC hardware won't work any more. I guess they could have just blamed the drivers...
      Tell that to people that purchased a new Mac only three years ago and now they are left in the cold. Pretty ****** way to treat a customer. Windows 7 is running great on my Dads 10 year old PC. 10 years old. An Xbox is a $400ish console. Not a computer. People don't use an Xbox to communicate with family or do their finances. I understand you have to move forward, but after only three years I'd be pretty damn pissed that they pretty much cast my purchase off without batting an eye.


      Quote Originally Posted by mgebara View Post
      What facts? You have yet to present a single fact. All I see are more loser excuses.
      And calling a failure of a 3 week old 3 thousand dollar MBP unfortunate isn't a loser excuse? You were probably burned by a Vista machine and you have an irrational hatred of Vista. I can commiserate, I had a crap HP with Vista on it. But I sweat it out for about 6-8 months after it was released and to this day have not had one single problem. All my problems were related to third party hardware makers not updating their drivers. Believe what you want, that's the truth.
    1. GHOSTYAIRO's Avatar
      GHOSTYAIRO -
      someone please throw a link to a windows forum *Ahem* I'm just saying. ^
    1. riku98523's Avatar
      riku98523 -
      This argument is stupid, but I'll jump into it. Vista problems (and pretty much all problems with windows) comes from hardware drivers not being released in time (as mentioned before) Mac fans can say all they want that makes windows worse than Mac but that's because you are looking at it wrong.

      The reason drivers aren't always up to date is because unlike macs we have the freedom to pick our hardware in my opinion buying a pre made PC is dumb and a huge mistake on the buyers part. Macs don't have driver problems because apple makes the computer and the OS so any hardware driver problems better come from an external device or apple ****** up.

      This makes things much easier on Apple and makes them look good since they don't have hardware problems (just crappy hardware).

      I'll stick with my flawless PC with meh core 2 quad and two 9800 GTX+ SLI graphics cards running a flawless (only problem was some bad ram I got but replaced already) copy of windows Vista (without software restrictions I might add :P)
    1. redmagic's Avatar
      redmagic -
      Quote Originally Posted by riku98523 View Post
      This argument is stupid, but I'll jump into it. Vista problems (and pretty much all problems with windows) comes from hardware drivers not being released in time (as mentioned before) Mac fans can say all they want that makes windows worse than Mac but that's because you are looking at it wrong.

      The reason drivers aren't always up to date is because unlike macs we have the freedom to pick our hardware in my opinion buying a pre made PC is dumb and a huge mistake on the buyers part. Macs don't have driver problems because apple makes the computer and the OS so any hardware driver problems better come from an external device or apple ****** up.

      This makes things much easier on Apple and makes them look good since they don't have hardware problems (just crappy hardware).

      I'll stick with my flawless PC with meh core 2 quad and two 9800 GTX+ SLI graphics cards running a flawless (only problem was some bad ram I got but replaced already) copy of windows Vista (without software restrictions I might add :P)
      Thats true

      I have no idea why people always wants to make an argument between Apple and PC , both not the same thing ( if PC user think before thay saids something about Apple Computers )

      Please make sure Apple laptop Vs PC laptop
      APPLE desktop Vs PC dasktop (Pre Made)
      APPLE OS Vs MS OS

      because is not the same thing , when you buy an Apple Computer you buy the whole , because when somrthing wrong you just need to go to ONE PLACE ,thats APPLE , and you can contect them by e-mail, phone OR just go to Apple shop.

      But with an PC you are not , if the software has problems you
      need to go to MS not the Manufacturers and you can only contect MS by e-mail or phone ( thats sad ) .And if the PC got problems you goes to Manufacturers , and sometimes you feels like a
      human football been kicking around till makes the things right


      And please remember MS only selling you the software not the PC
    1. mgebara's Avatar
      mgebara -
      Quote Originally Posted by KartRacer View Post
      Have you not even been around real life for the last three years? It took about 6-8 months for current drivers to come out and Vista, I'm not a fan I'm just saying, is working just fine. I've been gaming in Vista on my MBP for the last 5 months and have had 0 problems. 0. I had none before that on my old Pc that died from a water leak. It's as not as bad as you think you know it is. I agree with you about people buying new hardware without knowing there was nothing physically wrong, that's a shame. But I don't feel sorry for them one bit nor do I blame Microsoft for it. What if someone had a flat tire, or engine problems due to not changing the oil and filter on their Honda and decided to replace it instead of finding out why? You can't blame a manufacturer for people not exhausting their options in trying to correct a problem. If they go through life just replacing things instead of asking someone how to fix it, better waste their money than mine and I sure hope they aren't in charge of anything life or death. Even my parents ask me about things they can't fix.
      6-8 months for Vista not to crash due to driver issues. If I depended on a piece of hardware...like a printer, scanner, video card... I would have to buy new hardware in that time frame. Plus I think you are trying to defer more blame on the driver issues than was realistic. Why was MS advertising that Vista SP1 was supposed to fix many of the flaws in Vista? Have you ever tried setting up a WPA/Enterprise connection in Vista and having the stupid system remember the settings! Plus let's not forget all the software that wouldn't work, and still doesn't work with Vista...

      My point-drivers are not the only issue with Vista. They may have been yours...but a lot of other people had bigger issues.

      Quote Originally Posted by KartRacer View Post
      Name one. One single application that is widespread that won't run under Windows 7 that will run under XP or Vista at all. One. It's only included in the Professional and Ultimate editions anyway. What does that tell you? One, 7 has too many versions, and two that it isn't marketed toward your average user. Meaning it's pointless to say that it will affect 99% of users.
      Oh because the 8 programs that won't work with 10.6 are going to immobilize the majority of Mac users? You want me to name 1 program??? You should have made it more difficult. How about McAfee VirusScan??? Widespread enough for you? Vital enough for you???

      All I can say is that MS included XP mode for a reason!

      Quote Originally Posted by KartRacer View Post
      It was not unfortunate. I paid 3 thousand ******* dollars for it Let me repeat that. 3 thousand ******* dollars. I've never spent that much money on any piece of computer hardware
      and had it fail in less than a month. It just quit. Was cruising a Vette racing site, left to go get smokes, came back and it didn't work. I expect a 3 thousand dollar computer to function for more than three weeks before a major part of it fails, maybe you don't but I do. Regardless of wether it was fixed, it shouldn't have broken like that. Nice try to defend Apple, but you are correct about AppleCare. It would have been no different with a PC maker though, so not really a point in the Apple column on that.

      My phone was not abused. It was kept clean, I wiped it down every day, it was kept in a case, never in my back pocket to risk sitting on it (who the hell does that?), and it didn't have a single scratch on it. I didn't abuse it, the sometimes crappy quality from Apple caused it. And temperature changes?? Really?? You're using that as a counter point? I don't give a **** what temperature it is outside, there wasn't enough of a difference to make it crack the plastic. You're making the loser excuses now. I paid 600 for the phone and 3000 for the MacBook and had a funtional and structural failure respectively. NOT ACCEPTABLE. Even the guy at the counter was blown away that I hadn't had it that long and that it had no other markings on it.
      I guess it must have been a MASSIVE flaw in Apple's design that makes its hardware fall apart when it comes in contact with your DNA. Honestly, you're talking about physical manufacturing failures which happen with mass production, especially with electronics. They happen in $300 computers, $300,000 cars, and $3,000,0000 homes. Welcome to the world of mass production!

      By the way...I assume your hardware is working fine now, and has been working fine for some time now, hasn't it?

      Quote Originally Posted by KartRacer View Post
      Tell that to people that purchased a new Mac only three years ago and now they are left in the cold. Pretty ****** way to treat a customer. Windows 7 is running great on my Dads 10 year old PC. 10 years old. An Xbox is a $400ish console. Not a computer. People don't use an Xbox to communicate with family or do their finances. I understand you have to move forward, but after only three years I'd be pretty damn pissed that they pretty much cast my purchase off without batting an eye.
      Really? New computer that is 3 years old? That's an oxymoron. Plus the last time I checked, 10.5 still works and will still be supported for YEARS. Stop making it out that Leopard is dead! People running legacy hardware are not out in the cold and have fully functional computers with fully functioning operating systems. Tiger is still even supported! If you haven't realized that obsolescence is a fact of life in the computer world then you have a world of hurt to discover.


      Quote Originally Posted by KartRacer View Post
      And calling a failure of a 3 week old 3 thousand dollar MBP unfortunate isn't a loser excuse? You were probably burned by a Vista machine and you have an irrational hatred of Vista. I can commiserate, I had a crap HP with Vista on it. But I sweat it out for about 6-8 months after it was released and to this day have not had one single problem. All my problems were related to third party hardware makers not updating their drivers. Believe what you want, that's the truth.
      Ok, your MBP can boot into Windows right? Are you telling me that it was Leopard's fault that your screen failed? That if you were running your beloved Vista then your screen wouldn't have failed? I'd laugh if you were in Vista at the time! It was a manufacture's defect! Get over it!

      And no, I never really had much experience with Vista. I installed it when it was new...realized it was annoying and went back to XP...
      As an aside I find it funny that vendors were charging people to downgrade back to XP even if they had their old install disks...
      I figured I would just wait out until MS released a service pack for Vista. By then there was the buzz about Windows 7 and XP was doing me just fine so I figured I'd wait it out and let the suckers discover the flaws for MS to fix

      Quote Originally Posted by riku98523 View Post
      This argument is stupid, but I'll jump into it. Vista problems (and pretty much all problems with windows) comes from hardware drivers not being released in time (as mentioned before) Mac fans can say all they want that makes windows worse than Mac but that's because you are looking at it wrong.

      The reason drivers aren't always up to date is because unlike macs we have the freedom to pick our hardware in my opinion buying a pre made PC is dumb and a huge mistake on the buyers part. Macs don't have driver problems because apple makes the computer and the OS so any hardware driver problems better come from an external device or apple ****** up.

      This makes things much easier on Apple and makes them look good since they don't have hardware problems (just crappy hardware).

      I'll stick with my flawless PC with meh core 2 quad and two 9800 GTX+ SLI graphics cards running a flawless (only problem was some bad ram I got but replaced already) copy of windows Vista (without software restrictions I might add :P)

      This isn't really a Mac/Windows war. It's just that Mr Racer seems to think the 8 apps that are incompatible with 10.6 equate with a failed OS. It's just taken many, many turns since...
    1. Frostbite's Avatar
      Frostbite -
      Quote Originally Posted by bftiedt View Post
      does anyone know id visual hub will work? i use it to do alot of movie converting and really dont wanna lose it but i want the new os
      Yes I use it everyday and as far as I can tell it works fine. Hope this helps.
    1. Melech518's Avatar
      Melech518 -
      OMFG!! Is this an Apple Forum or a Bill Gates BJ Party?? WINDOWS BLOWS...end of story!
    1. riku98523's Avatar
      riku98523 -
      Well the reason M$ had to release vista SP1 and talk about how it fixes a bunch of problems is mostly because of Apple bashing M$ using falsities and just a bunch of other bull as well (also talking about how much better a mac is than a PC) where M$ doesn't ever bash on Mac. Its funny how Apple released a commercial talking about how M$ is spending more money on PC advertisements than on "fixing" (that which wasn't broken) vista when Apple themselves are spending more money on advertisements to bash M$ when they should be working on improving the OS which imo is junk.

      My current PC which I built for about $1,200 has better hardware than any mac on the market but if I was to illegally get a copy of OSX and install it I would have more driver issues than anyone has ever had.

      Yet Apple still charges you well into the 2K+ for a weaker hardware wise computer and an OS than now restricts software you can use and even can't be self diagnosed if there is a problem.

      The real question is why spend 2k+ on a mac when my Desktop is better in every aspect and can run and do anything a Mac can do better (which my friend who is a graphic designer uses only mac but I can run all the software he runs at lower processing time). Instead of bashing on M$ (PC means personal computer why do they even say that a Mac is a personal computer also) Apple should stop dictating everything and make Mac Open and work on giving it more compatibility.
    1. StealthBravo's Avatar
      StealthBravo -
      Quote Originally Posted by Melech518 View Post
      OMFG!! Is this an Apple Forum or a Bill Gates BJ Party?? WINDOWS BLOWS...end of story!
      LMAO brahahaha
    1. KartRacer's Avatar
      KartRacer -
      Quote Originally Posted by mgebara View Post
      It's just that Mr Racer seems to think the 8 apps that are incompatible with 10.6 equate with a failed OS. It's just taken many, many turns since...
      And it seems that you in your little world having problems with Vista make it a failed OS. Despite the truth. Nice having this chat and back and forth. When you quit sucking Apples teet you'll realize that they screw people over on a daily basis. I myself love my MacBook, and I'm glad that I spent the money on it. But I cannot stand the totalitarian attitude that Apple has over it's hardware, software,ignoring the customers demands, how they love to screw people with price drops(kinda sorta not necessarily true I admit), and the people that belong to the cult. It's embarrassing sometimes because since I have an Apple computer I'm some snobby hippy or something. But that's not fair to me or Apple fans. Enjoy life in your small little world where what you say is Gospel, the rest of us will enjoy the real world.
    1. redmagic's Avatar
      redmagic -
      Quote Originally Posted by Melech518 View Post
      OMFG!! Is this an Apple Forum or a Bill Gates BJ Party?? WINDOWS BLOWS...end of story!
      lmao.......
    1. tsatryan's Avatar
      tsatryan -
      This thread wins the award for "longest-and-most-boring-collection-of-individual-consecutive-posts-by-two-individuals" category. Congratulations!
    1. StealthBravo's Avatar
      StealthBravo -
      +1 for the nomination
    1. redmagic's Avatar
      redmagic -
      +2
    1. KartRacer's Avatar
      KartRacer -
      What do we win? Seriously, I'll shutup now but I have one more thing. I couldn't help but laugh when I opened this page and saw this.
    1. one1's Avatar
      one1 -
      Quote Originally Posted by dale1v View Post
      My Snow's finder crashed twice in 10 minutes...

      *Ahem*
      At the moment it doesn't respond to a british accent.
    1. StealthBravo's Avatar
      StealthBravo -
      Cyberduck doesnt work. And I can't get the beta to unzip
    1. mgebara's Avatar
      mgebara -
      Quote Originally Posted by riku98523 View Post
      Well the reason M$ had to release vista SP1 and talk about how it fixes a bunch of problems is mostly because of Apple bashing M$ using falsities and just a bunch of other bull as well (also talking about how much better a mac is than a PC) where M$ doesn't ever bash on Mac. Its funny how Apple released a commercial talking about how M$ is spending more money on PC advertisements than on "fixing" (that which wasn't broken) vista when Apple themselves are spending more money on advertisements to bash M$ when they should be working on improving the OS which imo is junk.
      No the reason MS had to release SP1 was because Vista had issues. You upgraded didn't you?

      Quote Originally Posted by riku98523 View Post
      My current PC which I built for about $1,200 has better hardware than any mac on the market but if I was to illegally get a copy of OSX and install it I would have more driver issues than anyone has ever had.

      Yet Apple still charges you well into the 2K+ for a weaker hardware wise computer and an OS than now restricts software you can use and even can't be self diagnosed if there is a problem.
      All Apple did was release a small list of software that was not compatible with 10.6! Do you think Apple really wanted to restrict old versions of Parallels desktop? Geese you guys read 3 words and make your own story up out of them.

      Quote Originally Posted by riku98523 View Post
      The real question is why spend 2k+ on a mac when my Desktop is better in every aspect and can run and do anything a Mac can do better (which my friend who is a graphic designer uses only mac but I can run all the software he runs at lower processing time). Instead of bashing on M$ (PC means personal computer why do they even say that a Mac is a personal computer also) Apple should stop dictating everything and make Mac Open and work on giving it more compatibility.
      No you are right. You can build a PC for considerably cheaper than a mac all day and that will not change. That is the fact of owning a mac. Mind you the mac will generally get you better resale down the road so ultimately the net cost of the mac isn't that much more.

      Quote Originally Posted by StealthBravo View Post
      Cyberduck doesnt work. And I can't get the beta to unzip :
      Oh no look out!!!! Apple must have restricted Cyberduck!!!! Apple doesn't want us to have FTP clients!!!! Jerry Seinfeld!!! Bill Gates!!! Somebody help!!!!!

      Or Cyberduck just needs to be updated to work with 10.6...

      Quote Originally Posted by KartRacer View Post
      And it seems that you in your little world having problems with Vista make it a failed OS. Despite the truth. Nice having this chat and back and forth. When you quit sucking Apples teet you'll realize that they screw people over on a daily basis. I myself love my MacBook, and I'm glad that I spent the money on it. But I cannot stand the totalitarian attitude that Apple has over it's hardware, software,ignoring the customers demands, how they love to screw people with price drops(kinda sorta not necessarily true I admit), and the people that belong to the cult. It's embarrassing sometimes because since I have an Apple computer I'm some snobby hippy or something. But that's not fair to me or Apple fans. Enjoy life in your small little world where what you say is Gospel, the rest of us will enjoy the real world.
      Ok listen this thread is about the software which was restricted in running under 10.6 for compatibility issues. You went and made it about vista. I don't give a rats *** about you or vista.