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  • iPhone 4 Screen Defects Reported


    Now that people are finally getting their hands on iPhone 4s, a few of them are turning up defective. The Unofficial Apple Weblog passes on news of some new Apple Support discussion threads where users are noticing iPhone 4 screens with some discolored areas. There's no word from Apple yet on this issue, which appears to have been first reported at about 7:45am Pacific time today.

    In every new product, manufacturing defects are almost inevitable. The iPhone 4's Retina display, an IPS LCD with the highest pixel density of any smartphone screen on the market, is a different beast than the TFT screens on the iPhone 3GS. It's already been reported that LG Display, the manufacturer of the Retina display, has had some difficulty producing the screens, with "low yields" from their 4th generation manufacturing processes. Upgrades to their assembly lines are expected no sooner than late summer of this year.

    One new iPhone owner reports "3 blotches about the size of shirt buttons that discolor the screen a brown/yellow color: on the lower portion of the screen." The user could not identify the subtle discolorations at first; it was only after using the phone for about 45 minutes that the defect became apparent. Another user saw it on the top of his screen and made an appointment for a possible replacement (though it seems unlikely with tight supplies that any store will keep phones on hand just for use as spares). The user whose screen is pictured at the top of this post saw "an orange/brown (almost burnt color) blob at the bottom right corner and top right corner" and " orange/brown smudges across the top."

    If you're about to pick up your iPhone 4, check the screen as closely as you can and make a report as soon as possible. Replacements will almost certainly be first-come, first-served.

    image via elitemrp.net
    This article was originally published in forum thread: iPhone 4 Screen Defects Reported started by Paul Daniel Ash View original post
    Comments 148 Comments
    1. darth2499's Avatar
      darth2499 -
      Quote Originally Posted by wakka102 View Post
      I am going to pick mine up at an apple store tomorrow evening, I have a reserved spot so i should be good to go. They shouldn't dish me out a defect if I get it at the store but I'll be sure to take a look before I walk out and keep an eye out for it.
      so will I!!! I will check real close for like 5 minutes. Maybe download a flashlight app to see.
    1. Dayvidpriddy's Avatar
      Dayvidpriddy -
      Problem with checking out your phone in a store is that the lighting in the stores are so bright it will not let you see the defects. You need to go home and hit a dark room to really check out your phone.
    1. beantown6171's Avatar
      beantown6171 -
      it seems like when i touch the left side the bars go down to nothing,
    1. l0k0's Avatar
      l0k0 -
      Quote Originally Posted by knguyen View Post
      If Apple recognizes this as a defect and honors an exchange, I'd take this as a great opportunity for a new phone 6-7 months down the road. At that time, my phone has probably been dropped a few times, maybe a few scratches, that's when I'll take it in for the exchange. They'll either give me a new phone or change the display. Since the display is glued to the front pannel, bamm, new display and new front panel.
      No, this is when u drop it from a little higher distance and really test out the glass thats on the front and the back, LoL. Then send it back and have them fix whatever is broken, hehe
    1. lividian1's Avatar
      lividian1 -
      I have the piss stains on my screen...Gggrrrrrr...I'm on phone with apple right now
    1. flintoff's Avatar
      flintoff -
      Omg i knew this outside antenna thingi is not ganna be good with singnal. Bar I don't like that


      Now let say what if ur phone falls and it's damaging lil bit on antenna ?? Screwd??
    1. beantown6171's Avatar
      beantown6171 -
      same here i noticed that too
    1. godsrainbow1984's Avatar
      godsrainbow1984 -
      Quote Originally Posted by beantown6171 View Post
      just saw a video, if u lay the phone down u get full bars as soon as the guy grabbed the phone touching the metal part the bars went down to nothing, i think that is why they are selling those bumber cases, just did it myself holding the phone while touching the metal the bars went down as soon as i layed it down the bars went back up
      I do not have this issue with my phone..
    1. beantown6171's Avatar
      beantown6171 -
      Quote Originally Posted by DJM AutoWerkz View Post
      One problem I'm having on both my iPhone 4 is the volume when talking to someone is super low even when volume is all the way up.
      same here
    1. southfrisco's Avatar
      southfrisco -
      Quote Originally Posted by zYxMa View Post
      Apparently it is a bug that Apple is aware of. Check out the Walt Mossberg review, as he briefly discusses the signal dropping to "No Service" in the video but claims the antenna still works and you can make and receive calls with "No Service" showing.

      Review: Apple iPhone 4 | Walt Mossberg | Personal Technology | AllThingsD
    1. DJM AutoWerkz's Avatar
      DJM AutoWerkz -
      @ beantown6171

      Yes I can barely hear the other person on the other line it's freaking annoying.
    1. Bleeditout2130's Avatar
      Bleeditout2130 -
      Quote Originally Posted by DJM AutoWerkz View Post
      @ beantown6171

      Yes I can barely hear the other person on the other line it's freaking annoying.
      Same ******* thing...I'm going crazy.
    1. l0k0's Avatar
      l0k0 -
      Quote Originally Posted by southfrisco View Post
      Apparently it is a bug that Apple is aware of. Check out the Walt Mossberg review, as he briefly discusses the signal dropping to "No Service" in the video but claims the antenna still works and you can make and receive calls with "No Service" showing.

      Review: Apple iPhone 4 | Walt Mossberg | Personal Technology | AllThingsD
      Apple was aware of a bug YET they still released the product with a known bug. Wow, this keeps looking worse after each post.
    1. DJM AutoWerkz's Avatar
      DJM AutoWerkz -
      Those with the not being able to hear the other caller do u still have the protective film on the phone.
    1. zYxMa's Avatar
      zYxMa -
      Quote Originally Posted by DJM AutoWerkz View Post
      Those with the not being able to hear the other caller do u still have the protective film on the phone.
      Good question
    1. godsrainbow1984's Avatar
      godsrainbow1984 -
      haha!
    1. Captinsmooth's Avatar
      Captinsmooth -
      Quote Originally Posted by DJM AutoWerkz View Post
      Those with the not being able to hear the other caller do u still have the protective film on the phone.
      Genius! LOL
    1. DJM AutoWerkz's Avatar
      DJM AutoWerkz -
      The signal problem to me seems to be with human finger contact because I'm using the iPhone 4 in the little white tray it sits on in the box and only touching the back and hands all over the white tray and no signal or 3G loss.

      Edit- I think the bumpers will solve this issue.
    1. Bleeditout2130's Avatar
      Bleeditout2130 -
      Quote Originally Posted by DJM AutoWerkz View Post
      Those with the not being able to hear the other caller do u still have the protective film on the phone.
      I did with my first call (looking for a case). Then I took it off and I still had the problem.
    1. lividian1's Avatar
      lividian1 -
      My volume was low too but once I turned it up from the default level it was loud and clear... But I always use the headphones so who knows. On a side note I have a set of inner ear rockfish headphones and the mic keeps cutting out so now I'm using the apple ones that came with the phone. So things don't seem to work with this phone even a old iPod sync cable gave me a error right off the bat.