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  • No iPhones at Best Buy on Launch Day?


    According to a purported "mini launch guide" leaked by someone inside Best Buy, pre-ordering an iPhone 4 does not mean you'll get a phone on launch day: June 24. The "Employee News" bulletin also says that "inventory quantities are still being determined" in contradiction to reports that each Best Buy retail location would be getting 45 phones on launch day.

    A poster on Howard Chui's HowardForums site going by the name of BBInsider put up scans of the bulletin, which was dated Monday, June 14: the day before pre-orders (or "pre-sales" in Best Buy jargon). The text of the bulletin notes that employees may have seen SKUs (stock-keeping units, i.e. inventory numbers) for the different iPhone 4 models and the new iPhone 3GS 8GB, and explains that "while this information is directionally accurate," (???) "it doesn't mean those are the quantities that will be available on launch day."

    The news bulletin specifically instructs employees to "not make appointments or promises with customers relating to dates and product availability." This admonition is highlighted in bold, so it's a shame that the sales rep who promised me I'd get an iPhone on June 24 while taking my pre-order either didn't read that part or ignored it.

    The bulletin seems legit, as it's full of sales jargon and features the punctuation-FAIL "Reserve Your's TODAY" signup sheet. And given how badly the iPhone launch has gone in general so far it makes sense that Best Buy would find a way to add to the screw-up.




    This article was originally published in forum thread: No iPhones at Best Buy on Launch Day? started by Paul Daniel Ash View original post
    Comments 120 Comments
    1. maddawg05's Avatar
      maddawg05 -
      Any updates if BB will have any on launch day??
    1. Milly79's Avatar
      Milly79 -
      Hopefully someone will respond.

      Has anyone gotten a call from their Best Buy asking to set up the appointment?
    1. mj0528's Avatar
      mj0528 -
      Called my bb to inquire yesterday and they got somewhere around 25 phones and will be calling today.
    1. Milly79's Avatar
      Milly79 -
      Alright, thanks. Any news on white?
    1. mj0528's Avatar
      mj0528 -
      No
    1. mlehrbaum's Avatar
      mlehrbaum -
      Best Buy just told me that my pre ordered iPhone 4 will not be in tomorrow and they don't know when they are getting them in.
    1. mj0528's Avatar
      mj0528 -
      Where do u live?
    1. mlehrbaum's Avatar
      mlehrbaum -
      Quote Originally Posted by mj0528 View Post
      Where do u live?
      I ordered it at the Deptford NJ location and 10am on the 15th.
    1. mj0528's Avatar
      mj0528 -
      Thats crap!!
    1. mlehrbaum's Avatar
      mlehrbaum -
      Quote Originally Posted by mj0528 View Post
      Thats crap!!
      Yeah it is. And my brother in law is the manager there. He is pissed. He has to call over 70 people today and tell them.
    1. confucious's Avatar
      confucious -
      Did people really believe that BB would be getting white ones and no one else (including Apple) would?
    1. mj0528's Avatar
      mj0528 -
      Oh, a white one? Yea, i kinda fugured that. I was surprised when my wife said they had them when she was preordering my black phone.
    1. mlehrbaum's Avatar
      mlehrbaum -
      I pre ordered a black 32g.
    1. mj0528's Avatar
      mj0528 -
      Quote Originally Posted by mlehrbaum View Post
      I pre ordered a black 32g.
      then that is crap! i guess the 16gb are the most previlant model.
    1. jinman's Avatar
      jinman -
      I just called my best buy an they said I will get my phone tomorrow
    1. mlehrbaum's Avatar
      mlehrbaum -
      Quote Originally Posted by jinman View Post
      I just called my best buy an they said I will get my phone tomorrow
      Your lucky. I have a 3gs and upgraded to 4.0 so it's not the end of the world to wait another week or two.
    1. mj0528's Avatar
      mj0528 -
      they just called for my appt tomorrow at BB
    1. mlehrbaum's Avatar
      mlehrbaum -
      BB just called. They got 2 32g iPhone's in and I am 15th on the list. Sounds like this could take some time.
    1. Milly79's Avatar
      Milly79 -
      I'll be there before the store opens at 9:30.