AT&T Suspends iPhone 4 Preorders Indefinitely
AT&T has "temporarily suspended"
iPhone 4 pre-orders, following reports of security breaches and long delays trying to process upgrade eligibility requests. When you click the "Pre-order" link on AT&T's website, you now get a pop-up displaying the message: "Pre-orders for iPhone temporarily suspended." Apple said more than 600,000 iPhone 4 preorders were placed yesterday, and blamed "system malfunctions" for the delay. AT&T says they don't know when they can start taking pre-orders again.
"iPhone 4 pre-order sales yesterday were 10 times higher than the first day of pre-ordering for the iPhone 3GS last year," AT&T said in the statement reported by AppleInsider
. "Given this unprecedented demand and our current expectations for our iPhone 4 inventory levels when the device is available June 24, we’re suspending pre-ordering today in order to fulfill the orders we’ve already received," they said, adding that "the availability of additional inventory will determine if we can resume taking pre-orders."
Apple usually does not release specific sales numbers, so the announcement that said they and AT&T took pre-orders for over 600,000 iPhone 4s was unusual. "It was the largest number of pre-orders Apple has ever taken in a single day and was far higher than we anticipated, resulting in many order and approval system malfunctions," the statement said. It's not clear whether the 600,000 number includes pre-orders at retailers like RadioShack and Best Buy.
AT&T's announcement regarding the suspension notably did not refer to any fallout of security breaches experienced by some customers yesterday
, which were attributed to a flawed server upgrade by "an AT&T insider" who wrote to Gizmodo