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  • AT&T Suspends iPhone 4 Preorders Indefinitely


    AT&T has "temporarily suspended" iPhone 4 pre-orders, following reports of security breaches and long delays trying to process upgrade eligibility requests. When you click the "Pre-order" link on AT&T's website, you now get a pop-up displaying the message: "Pre-orders for iPhone temporarily suspended." Apple said more than 600,000 iPhone 4 preorders were placed yesterday, and blamed "system malfunctions" for the delay. AT&T says they don't know when they can start taking pre-orders again.

    "iPhone 4 pre-order sales yesterday were 10 times higher than the first day of pre-ordering for the iPhone 3GS last year," AT&T said in the statement reported by AppleInsider. "Given this unprecedented demand and our current expectations for our iPhone 4 inventory levels when the device is available June 24, we’re suspending pre-ordering today in order to fulfill the orders we’ve already received," they said, adding that "the availability of additional inventory will determine if we can resume taking pre-orders."

    Apple usually does not release specific sales numbers, so the announcement that said they and AT&T took pre-orders for over 600,000 iPhone 4s was unusual. "It was the largest number of pre-orders Apple has ever taken in a single day and was far higher than we anticipated, resulting in many order and approval system malfunctions," the statement said. It's not clear whether the 600,000 number includes pre-orders at retailers like RadioShack and Best Buy.

    AT&T's announcement regarding the suspension notably did not refer to any fallout of security breaches experienced by some customers yesterday, which were attributed to a flawed server upgrade by "an AT&T insider" who wrote to Gizmodo.
    This article was originally published in forum thread: AT&T Suspends iPhone 4 Preorders Indefinitely started by Paul Daniel Ash View original post
    Comments 42 Comments
    1. otiswhuff's Avatar
      otiswhuff -
      I'm cool. I just hope there isn't a bug in the phone and there are 600,000 recalls. Then I'll be waiting a long add time for my white iPhone4 AKA as I like to call it the "iHD" or "HDi" "HiD" lol ok I'll stop
    1. zozodouce's Avatar
      zozodouce -
      Quote Originally Posted by otiswhuff View Post
      i'm cool. I just hope there isn't a bug in the phone and there are 600,000 recalls. Then i'll be waiting a long add time for my white iphone4 aka as i like to call it the "ihd" or "hdi" "hid" lol ok i'll stop
      you mean "aka white iphone 4HG" for girls lol.
    1. LastSonOfKrypton's Avatar
      LastSonOfKrypton -
      Just wondering if anyone who got their order through has already been billed? I checked my acct. And I have a pending transaction for $322.xx for my pre-order already.

      Thanks to anyone who replied to my post
    1. otiswhuff's Avatar
      otiswhuff -
      The white is sorta girlish. If I get the white and the black dose that make me a cross dresser? ****, noway.
    1. StoutFiles's Avatar
      StoutFiles -
      you mean "aka white iphone 4HG" for girls lol.
      Anyone who thinks that is really insecure. White and black are general colors, nothing girly about either.
    1. beantown6171's Avatar
      beantown6171 -
      i still haven't recieved a email,but i talked to at&t this morning and she said my order is all set,and will get it the 25th-28th

      its says u don't get billed untill the product is shipped, but i also already got billed on my cc account
    1. Razz's Avatar
      Razz -
      Quote Originally Posted by LastSonOfKrypton View Post
      Just wondering if anyone who got their order through has already been billed? I checked my acct. And I have a pending transaction for $322.xx for my pre-order already.

      Thanks to anyone who replied to my post
      They won't push it through until your order has been shipped. This is because a preorder does not guarantee you a phone. It just means you will probably get one.

      I went to the ATT store at 4:30 PM EST and walked out at 4:46 PM with my preorder. Was pretty painless if you ask me. Although it would have been nice to just process on the website, I guess you can't always get what you want.
    1. texan's Avatar
      texan -
      BLAH BLAH BLAH....Just have mine at my doorstep on the 24th!!
    1. .:MirrorminD:.'s Avatar
      .:MirrorminD:. -
      Quote Originally Posted by LastSonOfKrypton View Post
      Just wondering if anyone who got their order through has already been billed? I checked my acct. And I have a pending transaction for $322.xx for my pre-order already.

      Thanks to anyone who replied to my post
      I went through Apple, but my credit card has already been billed for it
    1. iLaw-One's Avatar
      iLaw-One -
      Something sure smells fishy about all this...why don't they (Apple et al) just come out and say the iphone 4 ain't ready yet, instead of playing hanky-panky?
    1. kingskid07's Avatar
      kingskid07 -
      Everyone knows that AT&T has ALWAYS been the weak link in the partnership with Apple. They've had issues every time an iPhone model has been introduced. I absolutely think iPhone is the best mobile device to ever hit the planet, but I REFUSE to renew a contract with AT&T. If Verizon doesn't get iPhone in the future, I'll just have to settle for an iPad (Wifi model) :0) In the meanwhile, I use my trustworthy Straight Talk service until the smoke is cleared... still on the Verizon network... may not ever need an iPhone again... if the next iPad comes with a cam!!!
    1. mmurphmsu's Avatar
      mmurphmsu -
      I just pulled up the Apple store app on my iPhone and clicked the preorder link and it doesn't have anything on it. I guess they really did close pre-orders.
    1. eballesq's Avatar
      eballesq -
      Somebody needs to tell Apple they have an inferior product and the new Sprint EVO 4G is the phone to have.

      /end sarcasm

      Holy crap that's a $h!tload of phones.
    1. giancarlo's Avatar
      giancarlo -
      Quote Originally Posted by StealthBravo View Post
      I agree
      I agree with you and happy to see someone actually stopping and thinking about this all. No ANDROID phone has ever created a line that even wraps around a counter at the store. Absolutely no-1 can prepared for this. Apples part of the site was fine because they're just selling a product....ADD TO CART AND GO, that's it. AT&T has to verify upgrade eligibility, give new customers different plan options, then communicate with apple and reserve it with apple. Stop blaiming AT&T for every little turd that gets thrown in the wind. Overseas are easy sales as well because there is no contract, you walk into a store and buy it and walk out, just like getting an ipod.

      BTW, the first iPad release that was non-3G was entirely distributed by apple right? Didn't they experience down time and too much traffic and so forth? Let's be real about all this guys and stop sounding like a bunch of whiny female dogs. If you want to blame anyone blame US...I mean SH!+, how many members on this site? Blame us for falling in love with electronics.

      Part of the fun is the mission (dig deep down inside and the majority of you will agree.) It's the easter egg hunt of who can get it, where is it, this is down, that is working and the constant shuffle. Alot of us will be happy when we hit the streets Friday night after launch and everyone in the restaurant is looking at your baby.....
    1. lordbond's Avatar
      lordbond -
      Quote Originally Posted by LastSonOfKrypton View Post
      Just wondering if anyone who got their order through has already been billed? I checked my acct. And I have a pending transaction for $322.xx for my pre-order already.

      Thanks to anyone who replied to my post
      I don't think it will go through until it actually ships. They confirm the funds are available before they process the order. I think your 'pending' transaction will disappear in a couple of days.

      That might be why some people are complaining they are getting a denied letter because the funds aren't available.
    1. mmurphmsu's Avatar
      mmurphmsu -
      I just tried the Apple store app again and its back up. I can't preorder now but if anyone wants to try go for it.
    1. mactwisted's Avatar
      mactwisted -
      yup, apple hit my debit card for the $323.XX today. phone wont ship until 7/2 for delivery 7/6 - 7/8...
    1. Windmeel's Avatar
      Windmeel -
      Quote Originally Posted by giancarlo View Post
      Part of the fun is the mission (dig deep down inside and the majority of you will agree.) It's the easter egg hunt of who can get it, where is it, this is down, that is working and the constant shuffle. Alot of us will be happy when we hit the streets Friday night after launch and everyone in the restaurant is looking at your baby.....
      Best part of my Xbox 360 launch morning. I didn't carry it around of course
    1. vthree's Avatar
      vthree -
      is it just me? or can anyone else still continue to order an iphone from apple.com for the correct price?

      i did it once. and it worked, then i tried again today (3 or 4 days later) and i can still get a 32gb for 299 ...

      this is with the phone being shipped to my house...
    1. mj0528's Avatar
      mj0528 -
      Quote Originally Posted by Windmeel View Post
      Part of the fun is the mission (dig deep down inside and the majority of you will agree.) It's the easter egg hunt of who can get it, where is it, this is down, that is working and the constant shuffle. Alot of us will be happy when we hit the streets Friday night after launch and everyone in the restaurant is looking at your baby.....)
      and then someone jumps out of the dark and grabs yo s*** and runs off