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  • [ FAIL ] Pre Order Now!


    Update: AT&T Premier customers can log in and order.

    iPhone 4 has been available via AT&T online and Apple's online retail store for hours now, but good luck actually getting an order in. Although we've tried for a solid 3 hours to get an order in, we're getting the same results hundreds of users are emailing, tweeting, and pm'ing us - zilch.

    Apple's site looks to be staying up, with a couple 10-15 second "oops!" messages, but it seems AT&T is unable to keep up with the traffic. The AT&T site is down with maintenance messages more often than it's been up, and Apple's pre order process hangs right at the part where it starts communicating with AT&T - either when it checks pricing eligibility, or when it actually gets in to add/replace the line.

    Smartly on Apple's part (which doesn't matter right now since AT&T can't handle the load), it looks like they've moved all iPhone activation to its own subdomain (buyiphone.apple.com) to better handle load management.

    Keep trying I suppose - I'm gonna go have a mocha and an omelette, and do this thing later - no sense sitting in front of a screen pressing refresh for hours when they're obviously TKO'd at the moment.

    Hey - anyone notice the iPhone 4 is only available in black for preorder/launch?

    This article was originally published in forum thread: [ FAIL ] Pre Order Now! started by Kyle Matthews View original post
    Comments 588 Comments
    1. CUBBIEblue16's Avatar
      CUBBIEblue16 -
      Quote Originally Posted by Vish View Post
      Speaking of the white one. Anyone have any info on when it might be released? I pre ordered mine at Radio Shack as well this morning. But i'm thinking of giving it to my GF so i can get the white one. I'd really like a white one but i don't know if i can wait till "late summer". Now really knowing what late summer is.
      Should of went to best buy. They have the white iPhone according to them. They said its a best buy exclusive or something like that. I pre ordered 3 iphones at best buy today and it took me 30 minutes in total for everything. Much easier than doing it online.
    1. z3r01's Avatar
      z3r01 -
      Got mine in early but I could get thru the ordering for home , so I opted for apple store pick up
    1. domanads2k4's Avatar
      domanads2k4 -
      Theres a trick to it when you reserve it when you get to the screen that says new custmer screen select add a line to my existing account just to pre order and when it comes in you can just put it on your line

      https://buyiphone.apple.com/WebObjec...C318LL/A&sf=us
    1. rvashi's Avatar
      rvashi -
      Anyone order from AT&T Retail store that are manually inputting the orders and actually had their credit card charged??

      I show my credit card charged for two iPhones but I only received one email about AT&T Online Device Tutorials...with link to iPhone 4 support which obviously isn't working.
    1. DeviantGeek's Avatar
      DeviantGeek -
      Quote Originally Posted by rvashi View Post
      Anyone order from AT&T Retail store that are manually inputting the orders and actually had their credit card charged??

      I show my credit card charged for two iPhones but I only received one email about AT&T Online Device Tutorials...with link to iPhone 4 support which obviously isn't working.
      I just checked and I was not charged. They said if you are using a debit card, it will charged right away.
    1. domanads2k4's Avatar
      domanads2k4 -
      Quote Originally Posted by CUBBIEblue16 View Post
      Should of went to best buy. They have the white iPhone according to them. They said its a best buy exclusive or something like that. I pre ordered 3 iphones at best buy today and it took me 30 minutes in total for everything. Much easier than doing it online.
      Your full of it if APPLE doesn't have it why would best buy get it
    1. gbarielmoreno's Avatar
      gbarielmoreno -
      Pre ordered my iPhone 4 with apple store app!!!!!
    1. lili4311's Avatar
      lili4311 -
      The premier site works perfectly
    1. Isquirt's Avatar
      Isquirt -
      well after reading that people were able to reserve thru the app I downloaded it and sucessfully reserved me a phone at the upgrade price of
      199$ but I'm not available for a upgrade til next year. do you think the day of will they retract the cost? any info would help.
      THx

      also are you supposed to get a confirmation or someting it didnt ask me to pay or anything
    1. turdsmoka's Avatar
      turdsmoka -
      Just ordered a phone (through PremierE) and got to keep my unlimited data plan. isnt that crazy?
    1. lili4311's Avatar
      lili4311 -
      Also if you have debit
    1. CUBBIEblue16's Avatar
      CUBBIEblue16 -
      Quote Originally Posted by domanads2k4 View Post
      Your full of it if APPLE doesn't have it why would best buy get it
      They explained to me it was a best buy exclusive. Thats what i told him. The black looked better than white anyway, so I still went black.
    1. adp's Avatar
      adp -
      Are you guys ordering through premier eligible for the employer discount? When I go to the website and click on pre-order it gives me a list of the old iPhones.
    1. Jahooba's Avatar
      Jahooba -
      When do they typically announce the new iPod line? I doubt there will be this much demand for the new iPod Touch, but I sure am getting impatient for one. The lock button on my iPT2G is acting up, so it's probably time for a new one.
    1. Vish's Avatar
      Vish -
      Quote Originally Posted by CUBBIEblue16 View Post
      Should of went to best buy. They have the white iPhone according to them. They said its a best buy exclusive or something like that. I pre ordered 3 iphones at best buy today and it took me 30 minutes in total for everything. Much easier than doing it online.
      Hmmm.I hope you get the white one. Or maybe you pre ordered the white one for when the come out lol??

      Quote Originally Posted by domanads2k4 View Post
      Your full of it if APPLE doesn't have it why would best buy get it
      And i wouldn't think they'd make it a "Best Buy" exclusive. So i'd have to agree with this guy.
    1. bluenwhitenikes's Avatar
      bluenwhitenikes -
      After hours and hours of trying I finally ordered mine thur AT&T!! But by mistake ordered 2 iphones!!! Called AT&T and i have to send one back!!
    1. netpred's Avatar
      netpred -
      How are you guys logging into ATT site? It just gives me an error due to system upgrade.
    1. Xtremeiphone's Avatar
      Xtremeiphone -
      yea def dont go to the stores they are backed up. cherry hil, NJl at&t is on its secound page of hand written orders. i really hope we get our phones on the 24th. but then again i refuse to wait hours in line.
    1. lili4311's Avatar
      lili4311 -
      If you're a premier already (if you have a discount basically), just sign in and go to shop. The preorder link is there

      Scroll to the bottom of the old iPhones that it shows
    1. BoostedEvoIX's Avatar
      BoostedEvoIX -
      my order just went through on ATT website. Been trying since 10am today. Keep trying guys, takes patience lol.. I had to pay the 399.00 for it unfortunately, but as soon as theres an unlock for 4.0 its going for sale. I know i can get at least 300 for my 3GS on line