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  • [ FAIL ] Pre Order Now!

    Update: AT&T Premier customers can log in and order.

    iPhone 4 has been available via AT&T online and Apple's online retail store for hours now, but good luck actually getting an order in. Although we've tried for a solid 3 hours to get an order in, we're getting the same results hundreds of users are emailing, tweeting, and pm'ing us - zilch.

    Apple's site looks to be staying up, with a couple 10-15 second "oops!" messages, but it seems AT&T is unable to keep up with the traffic. The AT&T site is down with maintenance messages more often than it's been up, and Apple's pre order process hangs right at the part where it starts communicating with AT&T - either when it checks pricing eligibility, or when it actually gets in to add/replace the line.

    Smartly on Apple's part (which doesn't matter right now since AT&T can't handle the load), it looks like they've moved all iPhone activation to its own subdomain (buyiphone.apple.com) to better handle load management.

    Keep trying I suppose - I'm gonna go have a mocha and an omelette, and do this thing later - no sense sitting in front of a screen pressing refresh for hours when they're obviously TKO'd at the moment.

    Hey - anyone notice the iPhone 4 is only available in black for preorder/launch?

    This article was originally published in forum thread: [ FAIL ] Pre Order Now! started by Kyle Matthews View original post
    Comments 588 Comments
    1. turdsmoka's Avatar
      turdsmoka -
      yes, thats my problem too. I am registered on the Premier site. Just 3gs.
    1. hnic247's Avatar
      hnic247 -
      I been trying 2 o well gotta wait
    1. Chase817's Avatar
      Chase817 -
      Got my 32GB i4 at 5:20AM (pst)

      (Apple didn't work, I used the AT&T site and it worked flawlessly. Slightly slow though.)
    1. headcheese's Avatar
      headcheese -
      FYI- a bud at work and I have been hammering the apple site since 8am and he just went into his cart and had like 3 iPhones in there. Deleted 2 and then was able to check out.

      Hope this works for some! I of course do not have anything in my cart
    1. rhekt's Avatar
      rhekt -
      ive been at it since 1am when the apple site went live. it hasnt changed yet. the site would go in and then out or else my process would hang at the last moment of authorization.error.error.error.ERROR>FU. god i need sleep now.
    1. zozodouce's Avatar
      zozodouce -
      Same here no luck
    1. ChrisRC1985's Avatar
      ChrisRC1985 -
      Maintenance In Progress.....yet again.
    1. mbeezy81's Avatar
      mbeezy81 -
      I was able to pre-order mine through AT&T around 5am eastern time this morning. Apple site was indeed tripping. As far as the "we'll bill u when ur iPhone is shipped" goes, that isn't true. They charged my account for the phone asap..but at least the process is done, yaaaayyy!!
    1. TheOrioles33's Avatar
      TheOrioles33 -
      Finally got through on Apples site after about 10 tries!
    1. lunercrab's Avatar
      lunercrab -
      I was almost ready to order one today but trying to sign up at apple as a "new" customer it kept telling me they couldn't complete my order online, go to the store. I was able to get all the way through AT&T site, but couldn't change my shipping address and I can't get it shipped to my home. Maybe I'll go to AT&T and see if I can have them order and change it to my work addy. Anyways about the white iPhones I'm guessing if that paper is true then we won't see em til late summer most likely right? I mean if it was only gunna be a few weeks then I'd wait. Not sure if I should just order black. Alhtough if white were to come out fairly soon I'd be pissed. Think they'd let me exchange lol
    1. akuamakana's Avatar
      akuamakana -
      my order just went through!
    1. I Am Zak's Avatar
      I Am Zak -
      Anyone got any news on the O2 prices for contract yet?
    1. rhekt's Avatar
      rhekt -
      Quote Originally Posted by StealthBravo View Post
      mmi called it
      correction. i did at 1:31am on the nine thread
    1. Kyle Matthews's Avatar
      Kyle Matthews -
      Quote Originally Posted by rhekt View Post
      correction. i did at 1:31am on the nine thread
      lol check the thread from 4 pm yesterday. :P
    1. TranceField's Avatar
      TranceField -
      I managed to get my order through AT&T this morning around 7 am. I have tried apple site but I gave up after my ordering kept timing out.
    1. swfcowl5's Avatar
      swfcowl5 -
      28 pre-orderd through apple.com/uk for me all fine so glad about these ebay sales
    1. johnnytron's Avatar
      johnnytron -
      Still no luck on either website.
    1. 0uTc4st's Avatar
      0uTc4st -
      I order mine around 630.. At the end of checkout I received that "time out" page. But then i call ATT and they confirmed that the pre-order went thru. Also, Check my bank and they did take the money.
    1. scgmilan's Avatar
      scgmilan -
      I got my order in through AT&T at about 3:30am mountain time after failing twice through Apple's site
    1. jcrod73's Avatar
      jcrod73 -
      Ordered mine 5AM EST!!! WOOHOOO!!!