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  • [ FAIL ] Pre Order Now!


    Update: AT&T Premier customers can log in and order.

    iPhone 4 has been available via AT&T online and Apple's online retail store for hours now, but good luck actually getting an order in. Although we've tried for a solid 3 hours to get an order in, we're getting the same results hundreds of users are emailing, tweeting, and pm'ing us - zilch.

    Apple's site looks to be staying up, with a couple 10-15 second "oops!" messages, but it seems AT&T is unable to keep up with the traffic. The AT&T site is down with maintenance messages more often than it's been up, and Apple's pre order process hangs right at the part where it starts communicating with AT&T - either when it checks pricing eligibility, or when it actually gets in to add/replace the line.

    Smartly on Apple's part (which doesn't matter right now since AT&T can't handle the load), it looks like they've moved all iPhone activation to its own subdomain (buyiphone.apple.com) to better handle load management.

    Keep trying I suppose - I'm gonna go have a mocha and an omelette, and do this thing later - no sense sitting in front of a screen pressing refresh for hours when they're obviously TKO'd at the moment.

    Hey - anyone notice the iPhone 4 is only available in black for preorder/launch?

    This article was originally published in forum thread: [ FAIL ] Pre Order Now! started by Kyle Matthews View original post
    Comments 588 Comments
    1. edwilk55's Avatar
      edwilk55 -
      Ordered at 12:30 PM



      Crossing fingers for a Wed delivery.
    1. wannabprogramma's Avatar
      wannabprogramma -
      ^^ I may be totally wrong but uhhh isn't Thursday the first possible delivery date cause the 24th is the technical release date?? Unless I've read like 2,000 posts wrng...
    1. BoostedEvoIX's Avatar
      BoostedEvoIX -
      Quote Originally Posted by edwilk55 View Post
      Ordered at 12:30 PM



      Crossing fingers for a Wed delivery.
      damn i still got no update!!! I ordered an hour after you. When did they update your account?
    1. StealthBravo's Avatar
      StealthBravo -
      Quote Originally Posted by Zelaya View Post
      What I met you say is that I've seeing apple products ontop of a table for customer who has purchased online or reserve and they just walk in.
      There will be a reserve line and a first come first serve line. Either way, don't expect to stroll up to the front counter and then walk away minutes later with your iPhone. Expect at least 2-3 hours wait.
    1. edwilk55's Avatar
      edwilk55 -
      Quote Originally Posted by wannabprogramma View Post
      ^^ I may be totally wrong but uhhh isn't Thursday the first possible delivery date cause the 24th is the technical release date?? Unless I've read like 2,000 posts wrng...
      I'm hoping you're asking a legitimate question and not just trying to be a smartazz with the 2000 post comment...

      I assume all of us iPhone lovers are reading everything by the hour to keep up, but let me help ya out here.

      [ame=http://forums.macrumors.com/showthread.php?t=943807]AT&T Confirming Shipment of iPhone 4 Pre-Orders - Mac Forums[/ame]

      Apple's iPhone 4 is set to launch on Thursday, although a number of Apple pre-order customers are seeing FedEx delivery estimates of Wednesday.
      Quote Originally Posted by BoostedEvoIX View Post
      damn i still got no update!!! I ordered an hour after you. When did they update your account?
      The following day with the order status....today with the FedEx number.
    1. Zelaya's Avatar
      Zelaya -
      Thank you. I just spoke with a sales person at my local apple store and she did say the same info as you. Two lines, one for reserve and second for first come serve. She did confirmed my name in her reserve list.

      Quote Originally Posted by StealthBravo View Post
      There will be a reserve line and a first come first serve line. Either way, don't expect to stroll up to the front counter and then walk away minutes later with your iPhone. Expect at least 2-3 hours wait.
    1. projectdwnshft's Avatar
      projectdwnshft -
      went to the att order status site this morning and it shows my phone/simcard as being shipped with tracking number. Very Excited
    1. Happy Noodle Boy's Avatar
      Happy Noodle Boy -
      Some orders will say the 23rd but Apple/Fedex have a hold on all order for the 24th. You will NOT receive of be able to pick up the phone a day earlier.