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  • Was Your AT&T Upgrade Eligibility Moved Up?


    I had been planning on waiting for my AT&T upgrade credit, due in August, before getting a next-generation iPhone (iPhone HD? iPhone 4G? iPhone 2010? iPhone IV: Afterlife?), even though I knew I'd want one at approximately 2pm Eastern Daylight Time on June 7, 2010. I'm getting a 64GB, and without credit those are going to be pricey. Plus there's the looming Early Termination Fee, which should be low based on the twenty-two months I've had my beat-up 3G, but who wants to spend more then they have to?

    So I called AT&T on Saturday asking for the exact day my credit kicks in, so I can budget. They painfully-nice lady at Customer Service nicely informed me that I have upgrade credit now, today: two months earlier than anticipated. Sure enough, when I go to "myWireless" it tells me that "As a valued customer, we can offer you an upgrade with a new 2-year commitment and an $18 upgrade fee." And the nice AT&T lady said they'd waive the upgrade fee... which is also what shows up when I call *639# from my phone. Sweet!

    I chalked it up to the standard AT&T screw-up, just in my favor for once. However, according to posts at MacRumors and AppleInsider this morning, many customers are reporting the same thing. It's not clear yet whether it's a major screw-up, or a great deal AT&T is giving its customers but declining to publicize for some reason.

    Perhaps we'll hear an announcement paired with the iPhone A4 unveiling later today. But if you're an AT&T customer, dial *639# and see what your upgrade eligibility is.
    This article was originally published in forum thread: Was Your AT&T Upgrade Eligibility Moved Up? started by Paul Daniel Ash View original post
    Comments 163 Comments
    1. bigdrdok's Avatar
      bigdrdok -
      Yay im elgible!!!!!!!:d
    1. reanimationxp's Avatar
      reanimationxp -
      Purchased August '09, and mine is eligible in February. Has not been moved up even since the first time this was announced.
    1. lkailburn's Avatar
      lkailburn -
      I don't understand why some people have had to wait two years, some 18 months and then me i've been eligable every 12 months. Why the difference?

      -Luke
    1. Carlosreef's Avatar
      Carlosreef -
      Eligible to upgrade and also get the $18 fee waived!!!!
    1. ecd5000's Avatar
      ecd5000 -
      Quote Originally Posted by Chase817 View Post
      I like how they give me an $18 fee, when I have waited 2 years with my trusty 3G and my commitment finished in March. Why is my fee not waived?
      same here, this better get taken care of in the store.
    1. iamthekiller's Avatar
      iamthekiller -
      YES! I am eligible for an upgrade now + $18 fee. The date used to be 12/22/2010 for me, but logging into my wireless account no longer shows that restriction, and all phones are showing a hefty discount already.
    1. Hypertek99's Avatar
      Hypertek99 -
      Mine says i'm not qualified for a full upgrade till Feb. 25th and i bought my phone last year around May or june?
    1. Bleeditout2130's Avatar
      Bleeditout2130 -
      Yes!!!!!!!!!

    1. thetoothfairy's Avatar
      thetoothfairy -
      Quote Originally Posted by lkailburn View Post
      I don't understand why some people have had to wait two years, some 18 months and then me i've been eligable every 12 months. Why the difference?

      -Luke
      I am not to happy they have not moved me up. I have always been able to move up every 12 months. I have unlimited everything on my phone but texting.... I have 1500 of that. I have paid way before I have to each and every month. I do not know if they did not move me up because of the seven months of not having to pay them because of their crappy service while I was in Florida. I was not able to use my phone hardly at all for those seven months. I could not use it any where near me but when I drove a mile down the road I could use it. I don't go to many places while I am down here. I just hang out at the house.

      I called them complaining about their service and they credited my bill each month which was nice of them but they could see there was trouble in my area and that is why I did not have to pay.
    1. rubenmer5's Avatar
      rubenmer5 -
      Quote Originally Posted by [email protected] View Post
      Heh I just checked and I got the same message... $18 waived and all! Woohoo!
      +1
    1. General Klinger's Avatar
      General Klinger -
      Quote Originally Posted by aimetti View Post
      my main line says im due for upgrade lol , who woulda thought. I bought the 3gs in sept 09.

      my wifes still says 5/4/11 however when i log into att and go to her phone upgrades it lists all the full discount upgrade prices as well.

      Anyone else notice same thing?
      I bought mine at the same time and I can get the early upgrade with $18 fee as well.
    1. billchase2's Avatar
      billchase2 -
      Yep, mine was moved up too! I purchased the 3GS on release day.

      Bring on the 4G!
    1. boez52's Avatar
      boez52 -
      i got the same thing and my upgrade was suppose to be in DECEMBER!!!
    1. trojohn39532's Avatar
      trojohn39532 -
      Just when I thought I was out You sonsabitches drag me back in!!

      amonth ago my date was Nov. 2010, Now its effective imediately.

      Damn, another 2 years!
    1. Happy Noodle Boy's Avatar
      Happy Noodle Boy -
      For those with the $18 fee - Are you on a family plan? Last I checked (I'm not 100% on this) the $18 fee is only waived on the main line, not secondary.
    1. sziklassy's Avatar
      sziklassy -
      I just signed a year ago but I do still get a discount price. I am happy with that. Sold my 3GS unlocked on 3.0 for $550
    1. kraziebone's Avatar
      kraziebone -
      I would bet they'll loose exclusivity in a few months which is why they're doing this. They wanna lock us in to one of their iPhone plans and then who's gonna leave when the termination fee is $350?
    1. SadistChong's Avatar
      SadistChong -
      Damn, I've been so unsatisfied with AT&T these past couple of weeks and to sign up for two more years with them instead of waiting an extra month?? I want this iPhone NOW, especially since I'll be in Afghan by October so I definately want to enjoy it ASAP. Tough decision, but whatever. Really smart on AT&T, I have to agree on that, seeing with all these leaked images as it's reved up the hype. Can't wait!
    1. General Klinger's Avatar
      General Klinger -
      Quote Originally Posted by Happy Noodle Boy View Post
      For those with the $18 fee - Are you on a family plan? Last I checked (I'm not 100% on this) the $18 fee is only waived on the main line, not secondary.
      I am, but my line (the only one with an iPhone) is the primary line.
    1. dannyxbox's Avatar
      dannyxbox -
      No go for me:
      "A full discount on a standard handset or iPhone upgrade is not available at this time but you may qualify on 01/03/2011. We can offer you a discounted iPhone upgrade at a higher price with a 2-yr commitment and an $18 upgrade fee. Please visit a participating iPhone sales location for pricing on this offer." guess I am watitng till Jan. Or possibly gonna find a good friend on AT&T who would be willing to let me use their upgrade...