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  • Possible iPhone 4 Recall Growing More Likely By The Day



    Apple has given no indication that it will even entertain the notion of an iPhone 4 product recall, let alone actually implement one. But growing calls from inside the tech world and mounting pressure from consumers and media outlets to repair the "Death Grip" may not leave Apple with much of a choice but to do so... and soon.

    On the heels of the house-rocking Consumer Reports tests that were published to Apple's chagrin, further evidence that the iPhone 4's reception problems are related to hardware flaws, not software bugs may have put the final nail in the coffin for Apple on this issue. And while the jury will be officially out until Cupertino releases their promised and much awaited software update (and supposed fix), few are holding their breath in anticipation of the update actually solving the problem.

    Today, our friends at Cult of Mac presented comments from PR experts who say that a massive recall could be the only way out of this PR nightmare for Apple. Because, while the sales for the iPhone 4 remain staggering, the lingering effects of this debacle - including future sales of future gen iPhones - could be irreparably damaged if the company further botches the handling of the Death Grip and its ultimate repair.

    “Apple will be forced to do a recall of this product,” warns Professor Matthew Seeger, a so-called "expert in crisis communication." He adds: “It’s critically important. The brand image is the most important thing Apple has. This is potentially devastating.” Chiming in on the matter is Dr. Larry Barton, another authority on crisis management and the author of "Crisis Leadership Now." Barton says: “Apple needs to put this fire out now. There has to be a military-like response to this issue. And we have not seen this kind of urgency.”

    So far, Apple's best efforts have been to (1) deny the problem (2) try to make us think it's a software issue (3) delete negative threads about the Death Grip on Apple.com. Hardly seems like the proper way for an organization of this size to manage a crisis. And perhaps for this very reason, Apple will soon take unprecedented steps to undo the damage done by the device's flaws, and the company's own flawed response to the matter.

    Cult of Mac
    This article was originally published in forum thread: Possible iPhone 4 Recall Growing More Likely By The Day started by Michael Essany View original post
    Comments 126 Comments
    1. brbortscheller's Avatar
      brbortscheller -
      hmmm.....I really want an iPhone 4.......as soon as it get fixed if it ever does!!!!!!!!!!!!!!
    1. KartRacer's Avatar
      KartRacer -
      You don't have to, because it's old, regurgitated news. No new facts, people are STILL lining up to buy the things, Consumer Reports said you shouldn't buy it and then fell over with praise about it giving it the highest score of any iPhone released. This isn't news, nothing here is new. Rather than report something that has new developments we get another post by Messany that doesn't really have anything new in it. Yeah, we get it. They have problems. They aren't doing anything about it and people are still clamoring to get one by the thousands. Watch what happens when the white one comes out. People will still buy them. All these PR 'experts' are hoping like hell they issue a recall and tet can stand around and scream 'SEE!' 'SEE!' 'I TOLD you they should have done this a long time ago!' it's people trying to get in on the story and make a name for themselves. This isn't news, it's more BS fluff to drive up traffic and Messanys post count. Have you not see all the recent non-news he's reporting?

      Quote Originally Posted by ipod touch u View Post
      stop being an *** and shut up, he works hard to bring us information and doesnt need you to tell him what to do, grow up and leave it alone.
      Um no. Messany doesn't report news. Not even close. Many members here have left many comments about how he doesn't fact check, doesn't get anything new, and quotes people that actually do get scoops. This is no different. More fluff, no facts, and nothing new. Again, where's the post about PlanetBeing showing his unlocked phone and Cydia running to tease us all?
    1. zinjen's Avatar
      zinjen -
      Can someone walk me through how a recall would work if this is true? It's already hard enough to find an iPhone 4, let alone white 32gb. Would we keep the old one and swap once available?
    1. Wilbourn's Avatar
      Wilbourn -
      I'm no software programmer or tech guru but, the iPhone 4 has 3 separate yet identical antenna's (see pic)... now (again Im no software programmer or anything so if Im off base or wrong my bad) If the antenna used for phone call signal was programmed to the bottom left, why cant they reprogram the location feed for the signal to the antenna slot on the top of the phone instead and eliminating the death grip? If all of the antenna's are separate and independent, yet the same I don't see why this wouldn't work, unless there's a lot of other aspect Im unaware of.....

    1. FURBY8704's Avatar
      FURBY8704 -
      Quote Originally Posted by Vandale View Post
      Im happy with my G1. Dont need an iPhone 4.
      what are you doing in this forum?? lol
    1. z3r01's Avatar
      z3r01 -
      Quote Originally Posted by KartRacer View Post
      You don't have to, because it's old, regurgitated news. No new facts, people are STILL lining up to buy the things, Consumer Reports said you shouldn't buy it and then fell over with praise about it giving it the highest score of any iPhone released. This isn't news, nothing here is new. Rather than report something that has new developments we get another post by Messany that doesn't really have anything new in it. Yeah, we get it. They have problems. They aren't doing anything about it and people are still clamoring to get one by the thousands. Watch what happens when the white one comes out. People will still buy them. All these PR 'experts' are hoping like hell they issue a recall and tet can stand around and scream 'SEE!' 'SEE!' 'I TOLD you they should have done this a long time ago!' it's people trying to get in on the story and make a name for themselves. This isn't news, it's more BS fluff to drive up traffic and Messanys post count. Have you not see all the recent non-news he's reporting?
      If you don't like the news sir, your not forced to read it...but I'm growing tired of people bashing the writers because the news doesn't fit them....while we value opinions , negativity and bashing I don't tolerate...if u have a problem , ur welcome to contact the writer direct or site owners...but I'm warning you now , no more bashing on the writers or posting in their threads negativity towards their news....thank you
    1. adp's Avatar
      adp -
      Quote Originally Posted by KartRacer View Post
      You don't have to, because it's old, regurgitated news. No new facts, people are STILL lining up to buy the things, Consumer Reports said you shouldn't buy it and then fell over with praise about it giving it the highest score of any iPhone released. This isn't news, nothing here is new. Rather than report something that has new developments we get another post by Messany that doesn't really have anything new in it. Yeah, we get it. They have problems. They aren't doing anything about it and people are still clamoring to get one by the thousands. Watch what happens when the white one comes out. People will still buy them. All these PR 'experts' are hoping like hell they issue a recall and tet can stand around and scream 'SEE!' 'SEE!' 'I TOLD you they should have done this a long time ago!' it's people trying to get in on the story and make a name for themselves. This isn't news, it's more BS fluff to drive up traffic and Messanys post count. Have you not see all the recent non-news he's reporting?
      I have to agree with you on the writer's history, but if it's a development to a growing story, then it should be posted. Here you cannot add to an old post because no one would re-visit it. Major news networks do it too. I know this is turning out to be a "Verizon" type long history of posts, but this is something a lot more significant.
    1. kraziebone's Avatar
      kraziebone -
      Quote Originally Posted by bigdrdok View Post
      Just FYI. I have experience the death grip in Michigan and Chicago but the only place I couldn't notice the death grip was at my local Apple store, even when covering the whole steel band with both hands...something is just not right 

      That's because they make sure all the apple stores have the best AT&T reception possible
    1. beljim's Avatar
      beljim -
      Well I for one can't afford an Iphone 4 at the moment and thought I wouldn't be able to for a fair while yet but maybe I'll be able afford a reject.
    1. ipod touch u's Avatar
      ipod touch u -
      I still haven't had a droped call. I'm keeping mine <3
    1. RICO_'s Avatar
      RICO_ -
      Can u feel it Mr Jobs? Huh? Can u feel the pressure weighing down on you. Crushing your very ability to even breathe. Choking you. Sucks doesn't it. You couldn't even get the Internet to work at your big premiere and tried to blame THAT on everybody else in the room.

      Welcome to reality Stevie boy. Now go fire somebody in a lame attempt to make yourself feel better.

      Enjoy the recall.....it's coming! Muaahahahaha
    1. KartRacer's Avatar
      KartRacer -
      Quote Originally Posted by z3r01 View Post
      If you don't like the news sir, your not forced to read it...but I'm growing tired of people bashing the writers because the news doesn't fit them....while we value opinions , negativity and bashing I don't tolerate...if u have a problem , ur welcome to contact the writer direct or site owners...but I'm warning you now , no more bashing on the writers or posting in their threads negativity towards their news....thank you
      I don't understand why I can't bash the reporting when it isn't factual. There aren't any facts here. If you're going to ban me for calling them out, why don't you ban them for reporting things falsely? Apple isn't 'censoring' anything. There are multiple contradictions in this post. First he says they won't ever do it, and then says because they aren't doing anything they might do something. What? I dont really care if I get banned, but with 'nuclear iPhone?' (that didn't have anything to do with nuclear power) stories it seems I'm not the problem, it's your writers.
    1. zinjen's Avatar
      zinjen -
      Quote Originally Posted by KartRacer View Post
      I don't understand why I can't bash the reporting when it isn't factual.
      They are facts. Please get back on topic.
    1. Ochocinco's Avatar
      Ochocinco -
      Maybe apple will finally start there down fall, im sick of there bull.
    1. z3r01's Avatar
      z3r01 -
      No one said anything about banning , all I'm saying is if u don't like the news , don't bash the writer with ur useless negativuty...what's not news for you might be for someone else...just be easy and keep it to yourself and don't ruin the MMi experience for others....nuff said
    1. Wilbourn's Avatar
      Wilbourn -
      "And Now, Back to our regularly scheduled program".....
    1. zinjen's Avatar
      zinjen -
      Quote Originally Posted by zinjen View Post
      Can someone walk me through how a recall would work if this is true? It's already hard enough to find an iPhone 4, let alone white 32gb. Would we keep the old one and swap once available?
      bump
    1. Wilbourn's Avatar
      Wilbourn -
      Quote Originally Posted by z3r01 View Post
      No one said anything about banning , all I'm saying is if u don't like the news , don't bash the writer with ur useless negativuty...what's not news for you might be for someone else...just be easy and keep it to yourself and don't ruin the MMi experience for others....nuff said
      ^^^^ I Second that
    1. iPhoneApps's Avatar
      iPhoneApps -
      Really curious how this one pans out.
    1. XFaega's Avatar
      XFaega -
      Free bumpers for every one. I love my i4. It's been a great phone besides some of the issues I had with it at first. If Apple wants to fix this problem they need to relocate the WIFI antenna. All my friends turn their wifi off and never have any issues until they turn on the wifi. Simple fix and cheap.