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  • Apple Deletes Threads Discussing Consumer Reports iPhone 4 Diss



    Apple left more than a few folks scratching their heads Monday evening. Pointed out by TUAW shortly after Apple's deletion frenzy, somebody in Cupertino - or at least some of Apple's most loyal moderators - were apparently displeased with the rampant thread posts on Apple's website. These threads, of course, served only to prolong the discussion of Consumer Reports' earlier withdrawal of its recommendation for the iPhone 4 due to lingering Death Grip issues.

    Well, we can't have that now, can we? This, presumably, was the thinking of the mods who literally dumped all threads relating to the Consumer Reports PR debacle that began earlier in the day. Naturally, the omission of the threads on Apple's website will actually do little to mitigate the seriousness of the Consumer Reports fallout. After all, most of us became aware of the publication's iPhone 4 review in any one of a million different publications and websites before any word of it was uttered on Apple.com.

    In case you haven't noticed before, Apple actually has a history of deleting threads that are deemed unfavorable to the company. TUAW author TJ Luoma put it this way:

    Sadly, this isn't the first time we've heard about Apple deleting discussion board threads on topics which are unflattering to Apple's products. It's closer to the fiftieth time. In fact, we've heard so many reports about this happening that it seems safe to call this standard operating procedure for Apple's discussion boards. That's not to say that there are no negative threads on the discussion boards, but the ones that are there are the ones that Apple's moderators have decided to leave active.
    Although a half-dozen threads were deleted, some were saved in caches as noted by Apple Insider.

    It's almost inconceivable that the decision to yank the threads was made by an executive at Apple. If so, the suits in Cupertino may not be as bright as some would like to think. The fallout from the company's deletion of customer-driven threads - no matter how unflattering - will certainly be worse for the company's image than if it had simply left well enough alone. After all, many Apple fans wouldn't have even been aware of these disparaging threads if not for all the attention Apple is now receiving for having deleted them.

    TUAW
    This article was originally published in forum thread: Apple Deletes Threads Discussing Consumer Reports iPhone 4 Diss started by Michael Essany View original post
    Comments 49 Comments
    1. delusion950's Avatar
      delusion950 -
      they really though iPhone 4 was yet the best one they made by far. Now that has few defects that some are experiencing apple dont like to think all that design go to easte so delete the threads. lmao i can only imagine iphone 5 end of december to cover up mess in iphone 4.
    1. Nightz's Avatar
      Nightz -
      Quote Originally Posted by bobright View Post
      Wow I hope you are kidding ..
      I wasnt. It would look weird to see someone wearing that in public. I think its just cause of the wire. Apple has all sort of bluetooth wireless tech for their imacs and if they could do something so that the glove like connects to the itouch or iphone via bluetooth then that would be awesome. Bluetooh > wire imo.
    1. PWNsyst3m's Avatar
      PWNsyst3m -
      If micheal jackson had an iphone 4.......lawlz
    1. inyuke's Avatar
      inyuke -
      Quote Originally Posted by Zystem View Post
      If micheal jackson had an iphone 4.......lawlz

      haha.. what would he do? lol

      Quote Originally Posted by Nightz View Post
      I wasnt. It would look weird to see someone wearing that in public. I think its just cause of the wire. Apple has all sort of bluetooth wireless tech for their imacs and if they could do something so that the glove like connects to the itouch or iphone via bluetooth then that would be awesome. Bluetooh > wire imo.
      haha yes thats true...

      for some reason its suspicious how when the people complained about the iphone 4's service problem; apple had a material to increase the signal.. hmm.....
    1. skaterbasist's Avatar
      skaterbasist -
      Apple is just digging themselves in a bigger hole with each of these incidents. Perhaps they should hire someone with better "People Skills".

      I love my Apple products for both their quality and service. But these recent events have really surprised me.
    1. LSZ33's Avatar
      LSZ33 -
      I have to agree with skaterbasist, I'm a Mac fan with many of their products. Yet the way they're handling this issue from the thread deletion to telling customers we're holding the phone wrong to whatever else they've done so far. Hurry up and release a F/W update so we can forget about this and use our phones/products as intended.
    1. sandstorm77's Avatar
      sandstorm77 -
      I say we all go to apples website and post the article 5 times. Let's see if their admins can keep up.
    1. hancoma's Avatar
      hancoma -
      Apple: "Issue? What issue? The news does not show truth... nothing to see here, we're taking care of a small problem that is being overexposed"

      BP: "Issue? What issue? The news does not show truth... nothing to see here, we're taking care of a small problem that is being overexposed"
    1. AAAARRRRRRGGGGG's Avatar
      AAAARRRRRRGGGGG -
      i'm also confused about the relevance of discussion the consumer reports post in a support forum. isn't that terribly off topic for the purpose of the forum and thus fair game for deletion? now i'm not saying apple's been anything like graceful lately with the way they're handling stuff, but i think in this instance we might be flipping out over a justifiable action. that forum is for tech support, not open discussion about anything apple, or am i mistaken about that?
    1. yomamashump's Avatar
      yomamashump -
      Quote Originally Posted by Nightz View Post
      I wasnt. It would look weird to see someone wearing that in public. I think its just cause of the wire. Apple has all sort of bluetooth wireless tech for their imacs and if they could do something so that the glove like connects to the itouch or iphone via bluetooth then that would be awesome. Bluetooh > wire imo.
      Wow...


      Quote Originally Posted by inyuke View Post
      haha yes thats true...
      for some reason its suspicious how when the people complained about the iphone 4's service problem; apple had a material to increase the signal.. hmm.....
      Double Wow...
    1. JoeyT1987's Avatar
      JoeyT1987 -
      Even the AT&T sales people wouldn't lie to you, lol.

    1. CaptainChaos's Avatar
      CaptainChaos -
      This is not surprising. I had an Apple moderator reprimand me for helping a person get the Carrier Selection Menu on to their AT&T locked phone. They lived in a border town and had a hard time locking on to the AT&T tower. I was told to stop talking about modding phones or my account would be closed.
    1. Halten77's Avatar
      Halten77 -
      The iGlove looks promising Lose the cable About this, like everyone is saying, they don't want to keep reminding themselves about the truth, so they remove the posts. No the forums aren't limited to technical things because a post about "Which case should i get for my iPhone 3GS" is still up there, and not technical at all.
    1. RICO_'s Avatar
      RICO_ -
      Like deleting a few threads is gonna change the fact that the whole world already knows u f**ked up Apple! What's next? Send out a hitman for all of us here on MMI? Or maybe you should sue US for rightfully calling you out on your b.s.

      Grow up Apple!!!
    1. efi2nr's Avatar
      efi2nr -
      Now the story is being repeated once an hour on CNN!!!
    1. RICO_'s Avatar
      RICO_ -
      Quote Originally Posted by efi2nr View Post
      Now the story is being repeated once an hour on CNN!!!
      and it's been on Yahoo News' main page since yesterday.
    1. adp's Avatar
      adp -
      Quote Originally Posted by 28skater28 View Post
      Quote Originally Posted by Nightz View Post
      Looks really cool but would you really consider being in public wearing that?
      Quote Originally Posted by bobright View Post
      Wow I hope you are kidding ..
      Quote Originally Posted by Nightz View Post
      I wasnt. It would look weird to see someone wearing that in public. I think its just cause of the wire. Apple has all sort of bluetooth wireless tech for their imacs and if they could do something so that the glove like connects to the itouch or iphone via bluetooth then that would be awesome. Bluetooh > wire imo.
      Quote Originally Posted by inyuke View Post
      haha yes thats true...

      for some reason its suspicious how when the people complained about the iphone 4's service problem; apple had a material to increase the signal.. hmm.....
    1. edwilk55's Avatar
      edwilk55 -
      I'd imagine Steve Jobs was going in there and deleting them personally while sitting on his bed lined with stacks of 100 dollar bills.

      Just amazing that they actually think the OS update that will visually change the bars and make you think you have a good signal is the fix.

      They are more concerned with defeating an upcoming jailbreak than making this the phone it could be....
    1. awesomeSlayer's Avatar
      awesomeSlayer -
      This is normal of Apple.

      They still haven't even admit the Time Capsule defect.
    1. RICO_'s Avatar
      RICO_ -
      I think I'll wait for iPhone 4s/5 (whatever they call it) to upgrade. Although Apple and AT&T may be so riddled with lawsuits and worsening customer service and performance by then that I might just switch carriers.

      Although I hated the fact that I always got someone from India on the phone from Sprint customer service....I must say I've never really had any network issues with them.