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  • Death Grip Lawsuit Coming?


    A law firm that's known for starting or threatening class actions against tech companies now has its sights on Apple. Sacramento, California-based Kershaw, Cutter & Ratinoff is trying to put together a group of customers who are having reception issues with the iPhone 4 for a potential class-action lawsuit. On top of a lawsuit over the iPad 3G bait-and-switch, Apple's lawyers should have a busy summer.

    Kershaw, Cutter & Ratinoff, LLP is conducting what the law firm calls a "Consumer Investigation" into the reception problems now known as the "iPhone 4 Death Grip." Their website urges people who “recently purchased the new iPhone and have experienced poor reception quality, dropped calls and weak signals” to contact them by phone, live chat, and email. Although they're not talking lawsuit at this time, it's clear that's what the "investigation" is about.

    The firm has initiated a number high-profile class-action lawsuits, and won a $87 million US wage settlement for drivers with the package delivery company UPS. And last year, Kershaw, Cutter & Ratinoff filed a nationwide class action suit over deceptive “offer” ads in games like Mafia Wars and Farmville. KCR may have some reason to think that Apple is a prime target for a suit given that they had settled a class action for $22.5 million last year to end complaints that the original iPod nano was unusually susceptible to scratching.

    Apple's official response to the Death Grip issue is still to just tell customers not to hold their iPhones in a way that lowers signal. Steve Jobs said explicitly in an email to a customer that "[t]here is no reception issue." Despite rumors of a firmware patch, no further action on the problem has even been hinted at by the manufacturer, which is generally silent about issues (like the 27-inch iMac screen glitches) until they have a fix in place. As Steve Jobs added in his email: "Stay tuned."

    Thanks to all the tipsters who sent this in.
    This article was originally published in forum thread: Death Grip Lawsuit Coming? started by Paul Daniel Ash View original post
    Comments 103 Comments
    1. stash459's Avatar
      stash459 -
      a law111... so screw you lawyers! that **** was fuuny..lol lol **** is too funny..but you right it only some people with this matter... i haven't got my i4 yet but hope everything is a go.....hopefully july 15..my i4 32gig white yesir... lol so screw you lawyers! that **** get's me...
    1. elfboyz's Avatar
      elfboyz -
      lol, they are trying to sue apple. just listen to that sentence. and, basically the only thing they could get out of this lawsuit is a bunch of BUMPERS!
    1. vietxnameze's Avatar
      vietxnameze -
      just sold mine...reception sucks when my finger is around the left metal part and it always drop call because my face touches the end button...iphone 4 = failed
    1. mtb29er's Avatar
      mtb29er -
      So you think its a big giant ploy by Apple? In what way would that help them? I hear what everyone is saying but if its so bad then take the phone back. There is people lined up all across the country waiting for this phone despite the known problem so take yours back and let them benefit from your loss. This was a first run and im sure apple will find a resolution some how but worrying about some stupid law firm only delays there fix.If they do win for any stupid reason do you think you will see any money? heck no it will go right into there greedy pockets. I am not trying to offend anyone on this forum by any means. People bash Jobs but yet you buy his product and Im sure 90% of people on this sight own more than one of Apples products.
    1. AlexCrammer's Avatar
      AlexCrammer -
      People need to back the **** off of Steve Jobs! He is the man and they must just be jealous or something but they need to back off!
    1. mtb29er's Avatar
      mtb29er -
      Quote Originally Posted by AlexCrammer View Post
      People need to back the **** off of Steve Jobs! He is the man and they must just be jealous or something but they need to back off!
      You said it.
    1. bigdrdok's Avatar
      bigdrdok -
      I'm having reception problems here in Michigan 
    1. wareagle5693's Avatar
      wareagle5693 -
      Quote Originally Posted by one1 View Post
      You gotta think three hitmen would be cheaper on apple's side of it.

      That's why lawyers are the scum of the earth folks, below used car salesman and everything else. I know no less than 3 close friends that are lawyers and if I didn't know them I'd hate them. LOL.

      .....and I've told them that.
      Oh come on dude.... you've gotta be kidding?

      Why the hatred against lawyers?

      I guess in a couple years you'll hate me too.....
    1. piston597's Avatar
      piston597 -
      Apple deserves this for not being proactive about an obvious fault in their product, I mean my 7 year old brother asked if the antenna is on the side wouldn't that mess up reception? I mean Apple, with all its "superb engineers" couldn't figure that simple design flaw out?? Glad I'm gonna get my iPhone replaced today for a working iPhone 4 without this issue.
    1. DeviantGeek's Avatar
      DeviantGeek -
      Quote Originally Posted by Razz View Post
      The reception issue is real people (Just put your thumb and index finger over the two black strips on the bottom of the left and right side of the phone and wait 10 seconds, you will see your bars drop). And yes, lawyers are bloodsucking bastages, but hey, if the product was properly tested then apple would have nothing to worry about. I'm less concerned about the reception issue as a case seems to make it a moot point then I am about the proximity sensor. I've had my phone switch to speaker, hit keys on the numpad, and even make calls to other people, all while in the middle of a call.
      Razz, thank you. You took the words right out of my mouth. I think the larger issue is the proximity sensor. How many dropped calls that people think is caused by holding the phone wrong could be in fact the proximity sensor? I don't have the reception issue, i'm fortunate, but the proximity sensor is making me RAGE!
    1. one1's Avatar
      one1 -
      Quote Originally Posted by wareagle5693 View Post
      Oh come on dude.... you've gotta be kidding?

      Why the hatred against lawyers?

      I guess in a couple years you'll hate me too.....
      HellI don't know ya what's stopping us from kicking this off now.

      On the bright side of things with this frivolous lawsuit.........

      "Countersuit, there's an app for that"
    1. rawhog's Avatar
      rawhog -
      OK. Here is the fix for the reception issue. It will require a little bit of your time and a few bucks. First off, you need to increase your electrolyte level by consuming lots of beer. After you finish the beer, fashion a hat of your own design from aluminum foil. BAM!!! 5 bars!!!
    1. wvcachi's Avatar
      wvcachi -
      If you have a reception problem, and it's a deal-breaker, all you have to so is return it for a full refund. Even if, in worst-case scenario, it was a bait & switch, everyone has the right to get your money back and buy a different phone.

      If I buy a coffee-maker, and I don't like how the coffee tastes, I don't need to sue Mr. Coffee, I just get my money back.

      I'm all for lawyers when they're really needed, but this reeks of being conjured by lawyers for lawyers.
    1. Dizi's Avatar
      Dizi -
      I will support their lawsuit, just on general principle. I really think it's insulting to be told not to hold the phone in the exact same way I held all my previous phones, including an iPhone 3G. They are simply shifting the fault onto the customer. Screw that! Whatever screws them back will get my full support.
    1. tudtran's Avatar
      tudtran -
      I got an iPhone 4. Who should I suit? Lol
    1. Moosestache's Avatar
      Moosestache -
      Quote Originally Posted by wvcachi View Post
      If you have a reception problem, and it's a deal-breaker, all you have to so is return it for a full refund. Even if, in worst-case scenario, it was a bait & switch, everyone has the right to get your money back and buy a different phone.

      If I buy a coffee-maker, and I don't like how the coffee tastes, I don't need to sue Mr. Coffee, I just get my money back.

      I'm all for lawyers when they're really needed, but this reeks of being conjured by lawyers for lawyers.
      Except we are being told to be patient, they will fix it with a firmware update. Or there is no problem, or just buy a bumper it will fix it. If we are promised a fix and it never occurs then they are liable, that is, if there is a problem. My apple rep thought it was a problem when my phone dropped my call to him when I was telling him about the problem.

      If we are patient too long then we can't return it.

      As I said in another thread, no Judge in the world will side with apple when you can't get a signal when you hold the phone.
    1. wvcachi's Avatar
      wvcachi -
      I completely agree with that: if it gets to the point where it's too late to return it.
    1. MetallicaFan1991's Avatar
      MetallicaFan1991 -
      I went and played with the iPhone 4 at Apple today and I got to say it's not as pretty in the pictures but that screen OMG, I could not see one pixel on it!

      I put my hand tightly around the iPhone 4 and yeh I saw the bars drop down slowly to no service but it wasn't a big deal for me as I don't hold it soooo tight or with my left handed. I used it normally and it didn't lose signal at all. People are just too moany tbh.
      There's nothing wrong with the iPhone 4, seriously people are causing these problems by forcing it to lose signal then complaining.
    1. Moosestache's Avatar
      Moosestache -
      Quote Originally Posted by wvcachi View Post
      I completely agree with that: if it gets to the point where it's too late to return it.
      Yup, I agree, all I want is a properly functioning phone. If apple continues to tell me that it is working the way it is supposed to, well that is what they make the courts for.
    1. cheveli's Avatar
      cheveli -
      Return the phone and buy a "Droid".