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  • Apple Says iPhone Yellowing Will Fade


    Some users are hearing from Apple Support that the reported yellowing and discoloration of the iPhone 4's Retina display is a temporary condition that will go away in time. This claim is supported by a poster on AppleInsider's forums who says he sold adhesive to Apple that they used to affix the glass covers. However, some support reps are telling people to bring their iPhones in for replacement, indicating (at least) disorganization inside Support.

    On the first day of the official iPhone 4 retail launch, a number of problems including reception issues and excessive scratching have been garnering a lot of attention. The screen yellowing began to be reported yesterday, and complaints have multiplied as the first production run of iPhone 4s hits the streets. One AppleInsider poster going by the name "austingaijin" [ame="http://forums.appleinsider.com/showpost.php?p=1659997&postcount=122"]claims that the yellowing is a result of an adhesive[/ame] used to bond the Gorilla Glass onto the iPhone's case. The poster, saying that he was involved in "pitching" the product to Apple, says they are using a bonding agent called "Organofunctional Silane Z-6011" and that the manufacturer is probably not allowing enough time for the adhesive to fully dry before shipping the units. But, the poster asserts, after "one or two days of use, especially with the screen on" the bonding agent should evaporate and the color should be normal.

    A Gizmodo reader sent an email to report that Apple Support made a very similar claim when the reader had called to report screen discoloration. The rep said "that it is residue from the manufacturing process and that they rushed the shipments out to hit deadline... the residue is not dry fully yet and it should clear up within a couple of days." Other support reps, however, are directing users to return their iPhones for replacement. We'll see in a few days whether some Support reps are better informed than others (it does happen) or if the "adhesive" story is just that: a story.
    This article was originally published in forum thread: Apple Says iPhone Yellowing Will Fade started by Paul Daniel Ash View original post
    Comments 76 Comments
    1. vantheman169's Avatar
      vantheman169 -
      As far as some of ur battery issues go I agree you don't have tocharge it for 24 hours but what is reccommended to do is letnit die completley leavenit off for a few hours and then charge it up to a 100% it's supposdly calibrates your battery with the indicator seemed to work on my 3gs still waiting for the iPhone 4 in Italy so hopefully they will fix these issues before I get one. Keep us posted on the yollowish screen I am interested to see whether it fades or not
    1. unklbyl's Avatar
      unklbyl -
      Got mine yesterday morning, and there is no yellowing at all. as far as the battery goes, the Tech rep over here in Germany told me to let the battery die the first time without charging, then charge for 24 hours, and the battery should be fine. my battery has not died yet, but let it sit on the charger for 24 hours? i didn't buy the thing to let it sit and charge, I wanna unlock it and USE it. novel concept, huh?
    1. Razz's Avatar
      Razz -
      No yellowing here. Ordered from ATT. Guarantee people with battery issues have 20 things running in the background.
    1. BoostedEvoIX's Avatar
      BoostedEvoIX -
      has anyone that has had the yellowing issue had improvements with use as they claim it will dry?
    1. kingchkn's Avatar
      kingchkn -
      Yes. Yesterday when I first got my phone at 7 I checked for the yellow pee stains. After a day of heavy use I charged it last night and kept the screen on all night while docked and this morning I noticed that the pee is drying.

      I guess in hindsight I should have done a before and after but it does seem to be fading. Hope this gives hope to others.

      Edit:
      Now if we can just get a jailbreak! (patiently twiddling thumbs)
    1. hollow0's Avatar
      hollow0 -
      Quote Originally Posted by Dollfayce View Post
      I, too, am wondering about this battery issue. ???

      No discoloration here; however, I am able to reproduce the reception problem. I ordered a "bumper", so I am anxious to see how that corrects the issue.
      I have the bumper on and I haven't had a signal issue at all.
    1. BoostedEvoIX's Avatar
      BoostedEvoIX -
      Quote Originally Posted by kingchkn View Post
      Yes. Yesterday when I first got my phone at 7 I checked for the yellow pee stains. After a day of heavy use I charged it last night and kept the screen on all night while docked and this morning I noticed that the pee is drying.

      I guess in hindsight I should have done a before and after but it does seem to be fading. Hope this gives hope to others.

      Edit:
      Now if we can just get a jailbreak! (patiently twiddling thumbs)
      good to hear man, hopefully this will be the case for everyone else with the issue
    1. giancarlo's Avatar
      giancarlo -
      Anyone notice that the proximity sensor is kind of buggy? Everytime I get a call and bring the phone to my face, it goes black....but when I remove it to hang up, it just stays black. I literally have to wait for the other person to hang up or just lock my phone right off the bat.

      I see a 4.0.1 upodate coming out soon. Oh and the reception issue, it honestly was there Wednesday, but it has since not been affected really.
    1. starfuryt550's Avatar
      starfuryt550 -
      I got mine yesterday evening. Have no problems with anything- no reception loss, no vertical lines, no so called battery issue, and no yellowing!

      Did anyone think that the reception issues some people are having might be from hundreds of thousands of iPhone being activated on the same day, western stores opening up, tons of transfers from one phone to another, and those who just got their phones using them and the network like crazy?

      Again no probs here but maybe that's a cause?
    1. BoostedEvoIX's Avatar
      BoostedEvoIX -
      Quote Originally Posted by giancarlo View Post
      Anyone notice that the proximity sensor is kind of buggy? Everytime I get a call and bring the phone to my face, it goes black....but when I remove it to hang up, it just stays black. I literally have to wait for the other person to hang up or just lock my phone right off the bat.

      I see a 4.0.1 upodate coming out soon. Oh and the reception issue, it honestly was there Wednesday, but it has since not been affected really.
      i got the same problem, called apple yesterday and they shipped me a new iphone already, i get it today. theres a fix for this thou. go to setting>general>reset>reset all settings. read a few poeple tried it and it took care of it. I havent tried it since im shipping mine back to apple today. Let me know it it works
    1. giancarlo's Avatar
      giancarlo -
      Quote Originally Posted by BoostedEvoIX View Post
      i got the same problem, called apple yesterday and they shipped me a new iphone already, i get it today. theres a fix for this thou. go to setting>general>reset>reset all settings. read a few poeple tried it and it took care of it. I havent tried it since im shipping mine back to apple today. Let me know it it works
      I was thinking about doing that, but I've hit the wrong button before on those eras e settings tab. Got it working, thanks for the pointers.

      For the slight yellowing....turn the brightness all the way up and leave the screen on for hours. I had a slight yellow tint on mine but after couple hours on full brightness it cleared up
    1. starfuryt550's Avatar
      starfuryt550 -
      So it sounds like the yellowing is exactly what we were told, probably the adhesive...that's good to know.
    1. BoostedEvoIX's Avatar
      BoostedEvoIX -
      I have a friend that works for ATT and had a customer that had yellowing and after a day its gone. So its seems the adhesive not fully dried is true
    1. cdx454's Avatar
      cdx454 -
      Got mine yesterday morning no yellow on screen, and I do have the signal problem. No batterie issues used it all day to surf the net and made It from 10am till I went to bed around 10 and still had some juice left. I'm impress with the batterie!!
    1. mwo2616's Avatar
      mwo2616 -
      I had 2 spots of the yellow discoloring at the bottom right corner, but i just noiced that they are gone!
    1. defdad's Avatar
      defdad -
      My whole screen had a yellow tint to it yesterday. Today everything is bright and clear. What an improvement to the screen over my old 3G!