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  • Say What?! iPhone 4 Loses Reception Bars When Held by the Antenna Band?



    Talk about holding one's calls.

    Apparently, if you hold the iPhone 4 by the antenna band, you'll lose your bars, your reception, and maybe even your call. As this video making the rounds showcases, holding the handset with your fingers pressed upon the antenna throws off your cell reception and effectively reduces your bars all the way down, in some cases, to zero.

    Of course, it isn't yet clear if the real issue relates to an inaccurate showing of bars or a significant problem with the actual antenna. But as thousands unbox their iPhone 4s and activate the long awaited updated smartphone, you may want to give your device the finger so to speak and play the home game version of this video demonstration.

    But as Paul noted earlier in his piece "iPhone 4 Screen Defects Reported," in every new product, manufacturing defects are almost inevitable. So as scattered but undocumented complaints similarly surface, there's a good chance we'll know in the coming hours and days if this example is an isolated incident (and let's hope that it is)... or if this is the first real bug and potential nightmare for the 4th generation iPhone and its customers.
    This article was originally published in forum thread: Say What?! iPhone 4 Loses Reception Bars When Held by the Antenna Band? started by Michael Essany View original post
    Comments 563 Comments
    1. Moosestache's Avatar
      Moosestache -
      Quote Originally Posted by Henry Russell View Post
      according to at&t this is just an issue with the presentation of the bars and it should quickly be fixed
      Some of the other sites have extensive videos of tests, showing internet connection speeds significantly dropping as the bars go down. SOOO....I call BS on that one.
    1. jcasas392's Avatar
      jcasas392 -
      i wonder how chaotic it will be to get into the apple store tomorrow just to buy the damn bumpers, or some sort of case. i am one of the lucky ones who got their phone today. but i too am suffering from dropped calls. and after seeing this post and trying just what i saw in the video, i got the same exact results. kinda sucks. but simply holding it with my shirt over my hand seems to do the trick. phone is f-n sweet otherwise. but they do need to fix this. and it won't be by way of simple update.
    1. DJM AutoWerkz's Avatar
      DJM AutoWerkz -
      Those that say it doesn't work hold the phone sideways like playing a game or browsing the web then hold the phone with your fingers on all 4 edges then u will see the signal drop.
    1. NiteStar's Avatar
      NiteStar -
      I'm hoping it's only a software problem. I cover up the bands and it goes from 5 bars down to 1. But I NEVER lose signal completely. I'm going to turn my wifi off and see what happens to 3G network and whether it goes to Edge at 1 bar. Not sure if that will really say much though.
    1. Jedi5o5's Avatar
      Jedi5o5 -
      its a software issue its happing to 3g and 3gs [ame=http://www.youtube.com/watch?v=84Lpt2YkF3Q]YouTube - iPhone reception issue on iPhone 3G.mov[/ame]
    1. Poseidon79's Avatar
      Poseidon79 -
      Gizmodo has 16 videos up now of different users and tests... The problem only happens wen you are touching the left side and the bottom band at the same time... Seems to create major interference. A recall would be an epic fail.
    1. maxgsteinberg's Avatar
      maxgsteinberg -
      Quote Originally Posted by Vandale View Post
      This is why i never get any thing when it first comes out. I learned my lesson when i bought an Xbox 360 Elite when it first came out for 500 dollars...
      not to get off topic...but i bought my xbox 360 for $500 3 days before it dropped in price...

      i will never buy something as soon as it comes out again
    1. bluespot's Avatar
      bluespot -
      100% repeatable. Just press one single finger against the bottom and left side of the phone (between the 2 antennas) and 5 bars becomes none in about 10 seconds.

      And I've dropped about 6 calls already, several while testing and a few more accidentally from holding the phone the wrong way. Which of course means signal quality IS actually degraded, and it is not just an indication issue.

      I *really* doubt this can be fixed in software. This one is going to cost Apple.
    1. wakeboarder132's Avatar
      wakeboarder132 -
      How did you all get your iphone 4 activated? I got mine today and att says they can't activate it till tomorrow! PLEASE HELP!!
    1. one1's Avatar
      one1 -
      Quote Originally Posted by loujob View Post
      The problem isn't the antenna being on the outside. Its the placement of the exterior antennas. They should have been on the top and/or bottom, not the sides.
      Incorrect, but good try. The metal band is using the conductance between your hands and the band to increase the ground potential on the antenna. I said a day or two ago (search my posts) that "I" didn't want to be used for an RF antenna.

      Now you know why.



      Early adopters FTW> LOL!!!!
    1. xclusiveiphone's Avatar
      xclusiveiphone -
      Quote Originally Posted by Henry Russell View Post
      according to at&t this is just an issue with the presentation of the bars and it should quickly be fixed
      That's a load of BS, can't trust a word out of AT&T. If that's so then why the drop calls?
    1. kickerman65's Avatar
      kickerman65 -
      Quote Originally Posted by Henry Russell View Post
      according to at&t this is just an issue with the presentation of the bars and it should quickly be fixed
      Haha yea of course it is. Its not really losing signal, you just appear to be losing signal lol. Yea sure! In that case it will be an easy fix for apple. They will just fix it with an update to where we never appear to lose signal but in reality we'll have very little to none. But it will be ok though cause we will appear to have full bars. Problem solved lol.
    1. brian5s's Avatar
      brian5s -
      I can definitely say that this is true. Happens every time you pick up the phone. Sit the phone back down and the signal goes up. So, I decided to try a little experiment. Put my iSkin 3GS case around it, and guess what. The bars went back up while holding it!!!
    1. robertr1's Avatar
      robertr1 -
      Ha this is why I never buy anything on release date. I just wait for them to work out the big kinks then get it. But I'm not sure how this wasn't worked out before they even released it.... I mean come on it doesn't sound too hard to find out that it does that. You would think they would have noticed and fixed this problem before they go and sell 600,000+ in one day.
    1. whereswaldo's Avatar
      whereswaldo -
      Maybe it's from the new materials
    1. Jedi5o5's Avatar
      Jedi5o5 -
      its not the phone its the software there's plenty of videos on youtube showing the same thing happen with the 3g and 3gs i posted one a few post ago, also a few reports say a fresh restore (not from back up) has fixed some
    1. Happy Noodle Boy's Avatar
      Happy Noodle Boy -
      Quote Originally Posted by xclusiveiphone View Post
      That's a load of BS, can't trust a word out of AT&T. If that's so then why the drop calls?
      Quote Originally Posted by kickerman65 View Post
      Haha yea of course it is. Its not really losing signal, you just appear to be losing signal lol. Yea sure! In that case it will be an easy fix for apple. They will just fix it with an update to where we never appear to lose signal but in reality we'll have very little to none. But it will be ok though cause we will appear to have full bars. Problem solved lol. :
      Explain the 3G and 3Gs having the same issue, smartasses.
    1. iPhone4...20's Avatar
      iPhone4...20 -
      Holy Balls you're right, well that must be why Apple made the Bumpers.
    1. MooShoo's Avatar
      MooShoo -
      Apparently you need to wear gloves when holding the iphone4 and take them off to use the touchscreen.

      Can't wait til I get to pick up my POS iPhone4 tomorrow.
    1. sziklassy's Avatar
      sziklassy -
      Quote Originally Posted by Shumdit View Post
      I see a class action lawsuit coming......
      Apple would refund your money before they let a giant lawsuite go through. Can;t really sue if they give you back what you paid for it...