iPhonepocalypse just went to the next level.
We just got a message from a reader who received an email from AT&T canceling his iPhone 4 pre-order. The customer had placed his order yesterday and received a confirmation number in email. However, today he got an auto-generated email from AT&T claiming that they were "unable to verify" his information "or you have exceeded the number of lines of service that we allow customers to purchase online." A call to AT&T confirmed that they are doing this to other customers.
The email reads as follows:
Dear xxxxxxxxxx
Thank you for choosing AT&T.
Unfortunately, we were either unable to verify the information you provided or you have exceeded the number of lines of service that we allow customers to purchase online. As a result, your order has been canceled.
If you would like to purchase additional lines of service, please visit one of our AT&T retail locations and present your identification to our representatives. They will be happy to help you purchase new wireless devices, accessories, and service.
Go to att.com/storelocator to find a store near you.
We apologize for the inconvenience and look forward to serving you.
Thank you.
AT&T
Thank you for choosing AT&T.
Unfortunately, we were either unable to verify the information you provided or you have exceeded the number of lines of service that we allow customers to purchase online. As a result, your order has been canceled.
If you would like to purchase additional lines of service, please visit one of our AT&T retail locations and present your identification to our representatives. They will be happy to help you purchase new wireless devices, accessories, and service.
Go to att.com/storelocator to find a store near you.
We apologize for the inconvenience and look forward to serving you.
Thank you.
AT&T
Kyle just told me he got the same email.
This is ugly and getting uglier by the minute.
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