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  • Major FaceTime Outage For iOS 6 Users


    It was recently spotted in an Apple Support Communities thread that many users who are running iOS 6 devices are unable to receive or make FaceTime calls starting from April 16th. This known issue is not affecting iOS 7 users and the company’s ‘System Status’ page says that the audio and video software is running properly. Apple has advised anyone experiencing this problem to upgrade their devices to iOS 7 but has yet to address a fix for the situation. However, a fix for this issue is expected to appear in the near future.

    iOS 6 users make up a small percentage of overall iOS users. Apple released an official report earlier in the month that showed 87% of users are now running iOS 7, 11% are on iOS 6, and 2% are using an earlier version of Apple’s mobile OS.

    Have you experienced this problem on iOS 6? Leave your comments below!

    Source: Apple Support Communities
    This article was originally published in forum thread: Major FaceTime Outage For iOS 6 Users started by Akshay Masand View original post
    Comments 24 Comments
    1. bisayakid07's Avatar
      bisayakid07 -
      We did experience this issue yesterday morning EST 4/17.
    1. scroogelives's Avatar
      scroogelives -
      Apple trying to force up take of iOS 7 on those how haven't done so yet??
    1. Dgow452's Avatar
      Dgow452 -
      Yes my wifes' phone is on 6.0.1 and is not working bummer she does not want to update either
    1. TT KH's Avatar
      TT KH -
      In/op since yesterday I'm on 6.0.2, I don't want to lose my jailbreak though.
    1. Eonhpi's Avatar
      Eonhpi -
      Mane i love ios 6
    1. jigar7's Avatar
      jigar7 -
      Wow! First I hear the bluetooth & Wifi greying out on 4S devices on iOS7+ firmwares and now this... It's strange, FaceTime worked so well while there was no iOS7... and now this?! I smell cheap tactics by Apple to force people into upgrading to iOS 7. Such a shame.. I love the products they make but hate the cheap tactics they use and blame it on the consumers for not upgrading on time... control f**ks!
      I guess in a year or two, it'll be time to jump ship to the next best OS even if it's not as good as iOS.
    1. mlee19841's Avatar
      mlee19841 -
      Quote Originally Posted by scroogelives View Post
      Apple trying to force up take of iOS 7 on those how haven't done so yet??
      I wouldn't doubt it. Cutting off certain features just to make u upgrade.
    1. magoo657's Avatar
      magoo657 -
      Quote Originally Posted by mlee19841 View Post
      I wouldn't doubt it. Cutting off certain features just to make u upgrade.
      No they do that because some devices are just not capable to run the features so they cut it off!
    1. Owboinator1's Avatar
      Owboinator1 -
      I have an iPod touch 4g, which highest software is 6.1, has not YET been affected by this and I very much hope it shall not as it is unfair, I don't want have to buy a new iPod and I do not appreciate being 'pushed' (well, shoved!) into doing this and I find this atrocious that they are doing this!!!
    1. hitman10's Avatar
      hitman10 -
      Oh wow. Talk about taking it step further apple. Next apple going to make viruses and sell an anti virus system just like the rest of the PCs do.
    1. scroogelives's Avatar
      scroogelives -
      Quote Originally Posted by magoo657 View Post
      No they do that because some devices are just not capable to run the features so they cut it off!
      That's not always the case as the iPhone 4 could run Siri apple just didn't want to allow it! Along with 3d maps!
    1. Ram53's Avatar
      Ram53 -
      Don't worry, the problem will be fixed right after the easter holiday weekend. Apple is hoping you'll want to make a facetime call over the holiday weekend and update to ios 7!
    1. Owboinator1's Avatar
      Owboinator1 -
      Quote Originally Posted by Ram53 View Post
      Don't worry, the problem will be fixed right after the easter holiday weekend. Apple is hoping you'll want to make a facetime call over the holiday weekend and update to ios 7!
      Thanks, but also, not all of us can [update to ios7]!
    1. roger1079's Avatar
      roger1079 -
      Quote Originally Posted by TT KH View Post
      In/op since yesterday I'm on 6.0.2, I don't want to lose my jailbreak though.
      Why? Unless you are pirating software or using themes that never work right the jailbreak is useless and has been for a while now. Every tweak I used with the jailbreak became available from Apple with the release of iOS 7 so why stick with inferior and unstable tweaks when the manufacturer offers a suitable solution? Either upgrade your device or stop crying that Apple is no longer supporting features on old operating systems. I wonder, are you also upset that there will be no more security updates on Windows XP too?
    1. Dgow452's Avatar
      Dgow452 -
      [QUOTE=roger1079;7066805]Why? Unless you are pirating software or using themes that never work right the jailbreak is useless and has been for a while now. Every tweak I used with the jailbreak became available from Apple with the release of iOS 7 so why stick with inferior and unstable tweaks when the manufacturer offers a suitable solution? Either upgrade your device or stop crying that Apple is no longer supporting features on old operating systems. I wonder, are you also upset that there will be no more security updates on Windows XP too?[/

      I had to delete what I said wasn't very nice to above comment.
      Peace
    1. LittleGod's Avatar
      LittleGod -
      Quote Originally Posted by roger1079 View Post
      Why? Unless you are pirating software or using themes that never work right the jailbreak is useless and has been for a while now. Every tweak I used with the jailbreak became available from Apple with the release of iOS 7 so why stick with inferior and unstable tweaks when the manufacturer offers a suitable solution? Either upgrade your device or stop crying that Apple is no longer supporting features on old operating systems. I wonder, are you also upset that there will be no more security updates on Windows XP too?
      Roger,
      Not all apple devices will run iOS 7 and new devices are EXPENSIVE.
      Also, which iOS 6 tweaks were 'inferior and unstable'? I'm using 6.1, have a whole bunch of tweaks installed and running fine.
      Also, if I want to 'cry' that Apple no longer supports "old" operating systems; I will, and you can't stop me. Wha Wha wha!😭
      Also, get stuffed.👍👍👍
    1. SpidermanAPV's Avatar
      SpidermanAPV -
      Quote Originally Posted by Dgow452 View Post
      I had to delete what I said wasn't very nice to above comment.
      Peace
      I didn't see you original post, but +1 for having the dignity to take down what you felt wasn't appropriate.
    1. Mahboi's Avatar
      Mahboi -
      Quote Originally Posted by roger1079 View Post
      Why? Unless you are pirating software or using themes that never work right the jailbreak is useless and has been for a while now. Every tweak I used with the jailbreak became available from Apple with the release of iOS 7 so why stick with inferior and unstable tweaks when the manufacturer offers a suitable solution? Either upgrade your device or stop crying that Apple is no longer supporting features on old operating systems. I wonder, are you also upset that there will be no more security updates on Windows XP too?
      ...





    1. Sniper488's Avatar
      Sniper488 -
      I have an iPad mini Retina on iOS 7.0.3 and FaceTime isn't working on it.
    1. roger1079's Avatar
      roger1079 -
      Quote Originally Posted by LittleGod View Post
      Roger,
      Not all apple devices will run iOS 7 and new devices are EXPENSIVE.
      Also, which iOS 6 tweaks were 'inferior and unstable'? I'm using 6.1, have a whole bunch of tweaks installed and running fine.
      Also, if I want to 'cry' that Apple no longer supports "old" operating systems; I will, and you can't stop me. Wha Wha wha!
      Also, get stuffed.
      Really? So you are still using an iPhone 3GS or older and an original iPad? Well those device can't use Facetime anyway so your post is already pointless. If you have a device newer than that, you CAN upgrade to iOS7. A compatible iPhone 4S is FREE from carriers and a current phone (iPhone 5C) is $99 after the subsidy, $199 if you want the 5S.You must qualify for that pricing if you are using an incompatible device. If that is too expensive you either need to get a job, find a better job, or reevaluate your living expenses as there is something wrong somewhere.

      As far as useful tweaks, iOS7 brought everything to the table that was a worthwhile Cydia tweak natively. All that is left are themes that only half work and most of which suck, stupid little tweaks that are pointless, and repositories that assist in helping users steal from app store developers. If you are still using a device that is 4-5 years old that can't use iOS7 it is time to break open the piggy bank and go to the store. If not, there is already a solution from Apple. Bring your software current or grab a tissue to wipe away your tears.