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  • Apple Revamps Apple Support Communities


    Apple has given its online support forum a face lift of sorts. In the preparatory stages for close to a year, the revamped Apple Support Communities has been imbued with a new social networking aspect that effectively replaces the antiquated Apple Discussions board.

    "Apple Support Communities brings together thousands of Macintosh, iPod, iPhone, and iPad users from around the world to discuss Apple products and topics," Apple says. "Apple Support communities provides a wealth of information about your favorite Apple hardware and software products to help you get the most out of your purchase. And, in the spirit of community, you can also help other Apple Support Communities' users by answering their questions."

    Joining ASC is fairly straightforward. Once you sign in with your Apple ID, simply create a username for the Community and, when prompted, agree to the new ASC terms and conditions. Once you're in, you'll find a host of "communities" through which you can sift in hopes of finding one that's pertinent to your inquiry, product, or service. You can even use widgets to bring you the content you're interested in, from within or even outside the community. And making the experience a personalized one, users can spruce up their profiles with pics and avatars.

    Given the greater social emphasis of the online forums, Apple has even gone so far as to present standards of "Community Etiquette" that ASC members must abide by. The policy mandates include:
    • Post only technical support questions and answers, unless otherwise noted.
    • Be polite, constructive and stay on topic.
    • Search for questions similar to your own before submitting them to the community.
    • Reward helpful community members by marking answers to your questions helpful and correct.
    • Avoid speculation and rumors.
    For more info or to see what the revamp looks like, check out Apple Support Communities for yourself.
    This article was originally published in forum thread: Apple Revamps Apple Support Communities started by Michael Essany View original post
    Comments 40 Comments
    1. Stray's Avatar
      Stray -
      I don't give a f*** if they notice. Somebody is wondering what DFU mode is now. I really feel sorry
    1. The Man of Sand's Avatar
      The Man of Sand -
      EVERYBODY GO TO https://discussions.apple.com/ AND POST A MESSAGE IN BIG LETTERS SAYING ANYTHING RELATING TO JAILBREAKING!!!!!
    1. Stray's Avatar
      Stray -
      I'm there
    1. The Man of Sand's Avatar
      The Man of Sand -
      Aw it said I'm unauthorised from posting
    1. Stray's Avatar
      Stray -
      No way lol. I'm still allowed
    1. The Man of Sand's Avatar
      The Man of Sand -
      check the threads you've posted on, did you say CYDIA or or post more than once?
    1. LSZ33's Avatar
      LSZ33 -
      Sent from my iPhone using ModMyi
    1. ericwall's Avatar
      ericwall -
      Quote Originally Posted by epignosis567 View Post
      Ha. We should organize the jailbreak community to flood the message boards with jb related material. Really teach them what the hardware is capable of. It would probably make steve jobs head explode.
      +1


      Sent from my jailbroken iPod touch using ModMyI.
    1. Stray's Avatar
      Stray -
      I just made a thread asking whats wrong with jailbreaking LOL
    1. The Man of Sand's Avatar
      The Man of Sand -
      Here's a thread about what people have been posting on discussions.apple.com: http://modmyi.com/forums/hardware/76...lbreaking+post
    1. Stray's Avatar
      Stray -
      GOing there now
    1. Rob2G's Avatar
      Rob2G -
      Why don't they revamp the app store policies so I can have sb settings winterboard folder enhancer and bitesms with out jailbreaking.
    1. l0bZstR's Avatar
      l0bZstR -
      Quote Originally Posted by The Man of Sand View Post
      wonder what would happen if someone posts the "j" word on their discussions?
      I did that once. Steve Jobs came and slit my throat in the night... Then he restored my iPhone
    1. Trypt4mine's Avatar
      Trypt4mine -
      Quote Originally Posted by Str4y View Post
      I don't give a f*** if they notice. Somebody is wondering what DFU mode is now. I really feel sorry
      Lmfao!!! Steve's Sheltered customers.

      He keeps them on a short leash hey
    1. Stray's Avatar
      Stray -
      I earned 10 points. They learned the power of the DFU
    1. The Man of Sand's Avatar
      The Man of Sand -
      Quote Originally Posted by Str4y View Post
      I earned 10 points. They learned the power of the DFU
      great idea, let's make it a game, 5 points for suggesting jailbreaking without literally saying it, 7 points for saying it and 10 points for yeaching them how to do it.
    1. Stray's Avatar
      Stray -
      Apple gave me the points
    1. The Man of Sand's Avatar
      The Man of Sand -
      Quote Originally Posted by Str4y View Post
      Apple gave me the points
      hahaha let me guess "10 more points then I get payed to stay away!!!!"
    1. Stray's Avatar
      Stray -
      Lol