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  • After the Quake at the Apple Store in Tokyo


    The founder of Digg, Kevin Rose recently received an e-mail from a friend working at an Apple Store in Tokyo, Japan, detailing the steps that Apple employees took right after the devastating 8.9 earthquake that struck last Friday afternoon. His friend details how the staff stayed calm as the building swayed and how they led people from the top five floors of the building, down to the first floor where they took shelter under the large wooden display tables that are a staple at every Apple Store in the world. As the earthquake hit these tables offered everyone protection from potential injury. Fortunately, there were no injuries reported at this Apple Store location.

    The Apple Store is one of the few places in Tokyo that offers customers free Wi-Fi service, so people flocked to the store to contact family members. Apple employees not only kept the store open, but the staff brought out surge protectors and extension cords to help people keep their devices charged and running. They also offered assistance to few Android users as well. Even after the store closed at 10pm, people crowded around outside the store to use it’s free Wi-Fi, long into the night. Although the store closed at 10pm, some employees stayed up until 3am helping people stay in contact with their relatives and also offering tech support when needed.

    The e-mail goes on to say, “Because the trains and phones were down, almost everyone who worked in Tokyo was stranded deep in the city. All the hotels were booked, the roads were jammed, so hundreds of people were instantly homeless. Apple told all of their staff - Retail AND Corporate - that they could go sleep at the Apple stores. The Senior managers at the stores had been notified earlier and unbeknownst to us, had gone out to stock up on food and drinks after the very first quake hit.”

    The Apple store in Tokyo continues to offer help connecting friends and relatives to one another during this difficult time. With so much devastation all around them, just knowing that family members are alive and well can make all the difference in the world.

    Source: kevinrose blogg
    This article was originally published in forum thread: After the Quake at the Apple Store in Tokyo started by Wiley John Wright View original post
    Comments 31 Comments
    1. jordbrett's Avatar
      jordbrett -
      Wow that's nice of them good to see them working together.
    1. TreFlon0007's Avatar
      TreFlon0007 -
      That's awesome. Good for them. Truly good for them.
    1. Rob2G's Avatar
      Rob2G -
      I'm glad it only took an earthquake for android and iOS users to coexist, I bet there was still my phone is better then your phone arguments though

      PS. All the people who are going to flame me for making a joke, chill out laughter is the best medicine. I wish japan the best in this horrible time.
    1. lfc_'s Avatar
      lfc_ -
      It's worth mentioning that everyone should have a good read of the blog post in the source link. It goes into great detail on what Apple has done to help people in need.
    1. Cer0's Avatar
      Cer0 -
      It is worth taking a look at the source blog to see more stories about this.
    1. SoCal Railroader's Avatar
      SoCal Railroader -
      The quake has been upgraded to a 9.0 by the USGS, making it the 5th largest Earthquake ever recorded.
    1. proopps's Avatar
      proopps -
      That is awesome beyond all measures...great job for all those who stayed and help in Tokyo ,Apple store.I am still planing to move to Tokyo
    1. livert's Avatar
      livert -
      This wasn't real apple store. It's apple retailer store located at AKIHABARA.
    1. steve-z17's Avatar
      steve-z17 -
      Apple is doing a great thing over in Japan during this awful time. Glad to see those strong wooden tables came in handy during the quake, thats awesome. Wish everyone effected by this disaster the best! The source blog is terrific, thank you!
    1. ifabian's Avatar
      ifabian -
      good job apple
    1. chillihound's Avatar
      chillihound -
      Glad no one was hurt, sad about the 000s that perished.
    1. z3r01's Avatar
      z3r01 -
      I'm devastated with what's going on in Japan that's crazy...
    1. aidanski's Avatar
      aidanski -
      To anyone who want's to complain that this isn't news, and who posts "where's the jailbreak." Dont be ignorant, and understand what these people are going through.
    1. SoCal Railroader's Avatar
      SoCal Railroader -
      Quote Originally Posted by aidanski View Post
      To anyone who ways to complain that this isn't news, "where's the jailbreak." Understand what these people are going through.
      Huh?
    1. koreanmasters99's Avatar
      koreanmasters99 -
      did anyone watch the news!
      After the quake, the japanese people line
      up in the grocery store in very orderly and mannerly fashion
      no fighter, robbing, or trying to cause harm to others.
      This make us look shameful!
    1. thetoothfairy's Avatar
      thetoothfairy -
      This is so sad... I mean just a awful thing. However glad that Apple is doing what they can to help out! Good for Apple!

      Quote Originally Posted by koreanmasters99 View Post
      did anyone watch the news!
      After the quake, the japanese people line
      up in the grocery store in very orderly and mannerly fashion
      no fighter, robbing, or trying to cause harm to others.
      This make us look shameful!
      NO did not see it! I can imagine it through...
    1. iGood's Avatar
      iGood -
      Wow this powerful earthquake hardly destroyed anything! That's what I call amazing architecture! Good job apple as well! It's so sad that the tsunami had to take so many lives though.
    1. Lokenall's Avatar
      Lokenall -
      Quote Originally Posted by Rob2G View Post
      I'm glad it only took an earthquake for android and iOS users to coexist, I bet there was still my phone is better then your phone arguments though

      PS. All the people who are going to flame me for making a joke, chill out laughter is the best medicine. I wish japan the best in this horrible time.

      Lol. Love it!
    1. csworrell's Avatar
      csworrell -
      alle euch sind werklich beklopt!
    1. EmmanuelFuentes's Avatar
      EmmanuelFuentes -
      Quote Originally Posted by Wiley John Wright View Post
      They also offered assistance to few Android users as well.
      Too good to be true?