• Your favorite

    Apple

    ,

    iPhone

    ,

    iPad

    ,

    iOS

    ,
    Jailbreak
    , and
    Cydia
    site.
  • 2011 MacBook Pro Owners Report GPU Failures and System Crashes


    It appears a number of early-2011 MacBook Pro models that have discrete AMD GPUs are experiencing issues involving system crashes and hardware failures, with reports of problems escalating in recent weeks. According to a 157-page thread on the Apple Support Communities forum, an increasing number of owners of early- to late-2011 MacBook Pros with discrete graphics cards are seeing what is being reported as hardware-related system crashes. Furthermore, the problem appears to be getting worse.

    The forum thread which dates back to February 2013 has a steady stream of posts all citing issues with the discrete graphics card. There appear to be a growing number of posts to the discussion as well. A majority of cases first see signs of the problem during graphics-intensive operations such as viewing high-definition videos or running heavy computing tasks. Displayed graphics become striated in some cases, while other uses have seen their screens go blank unexpectedly. Some users mentioned a reboot temporarily resolves the issue but the problems almost always return after a short period of time.

    Following the onset of graphical glitches, many users see their machine reboot to a blue or gray screen. For this type of issue, the Cupertino California company suggests that restarting an affected Mac in Safe Mode or resetting NVRAM/PRAM will solve the problem. IN severe cases, a clean install of OS X is recommended. As noted by forum posts, these methods and more were attempted but didn’t resolve the issue.

    The cause of the reported glitches is unknown at this time, though some users have speculated that heat is to blame for aggressive degradation of the discrete GPU. Some users were able to find a solution in inhibiting automatic graphics switching to the more powerful AMD card through specialized software. Other users however didn’t see success with the stopgap and were forced to replace their MacBook’s logic board. There have been some owners who were able to take their machine in to Apple for a logic board swap, the operation is quite pricey without an extended AppleCare warranty.

    The cause of the reported glitches is unknown at this time. We’ll have to see if Apple responds to the issue and how they end up handling it.

    Source: Apple (Discussions) (Support)
    This article was originally published in forum thread: 2011 MacBook Pro Owners Report GPU Failures and System Crashes started by Akshay Masand View original post
    Comments 25 Comments
    1. Feanor64's Avatar
      Feanor64 -
      Never owned a Mac. Never will own a Mac. My 4 year old toshiba works great. The fact it was 500 bucks still makes me smile.
    1. Nightwarrior305's Avatar
      Nightwarrior305 -
      Quote Originally Posted by Feanor64 View Post
      Never owned a Mac. Never will own a Mac. My 4 year old toshiba works great. The fact it was 500 bucks still makes me smile.
      I bought my 2011 Mac for $600. Intel core i7 15inch. They arent really that pricey anymore.
    1. exNavy's Avatar
      exNavy -
      Quote Originally Posted by Feanor64 View Post
      Never owned a Mac. Never will own a Mac. My 4 year old toshiba works great. The fact it was 500 bucks still makes me smile.
      Well there's a closed minded view. I've never owned a guillotine and never will either.
    1. bigboyz's Avatar
      bigboyz -
      Ha! Like any other hardware offering its a choice. Hardware fails..its supposed to. As a consumer we try to purchase the hardware with the best value for out dollar. Happy shopping :]
    1. WHUDS's Avatar
      WHUDS -
      Quote Originally Posted by Nightwarrior305 View Post
      I bought my 2011 Mac for $600. Intel core i7 15inch. They arent really that pricey anymore.
      I7 $600 what? Euro, Pounds? USD?
      New? Used? Ebay?

      sorry but Apple controls the selling price never saw a I7 new for $600 USD

      Quote Originally Posted by exNavy View Post
      Well there's a closed minded view. I've never owned a guillotine and never will either.
      I feel the same way, I have owned one mac years ago and HATED it because I liked the openness of windows.

      Besides how many times do I read "I will never own a PC"?

      If other companies were allowed to market a non Apple laptop with OSX then OSX may be adopted more but it was killed by Apple and windows is almost free.
    1. farfromrefuge's Avatar
      farfromrefuge -
      Wow nice to finally see this one out in the wild.
      I actually am an early 2011 mac book pro right now. I had that exact problem a few months back.
      I should mention first that i use my macbook for development which requires a lot of CPU/GPU.

      A few month back my mac started freezing with screens looking like the one you posted.
      After a lot of testing and investigation i realised it was my discret GPU which was guilty. The mac was freezing when an app was using that GPU (and not the motherboard one!)
      Sadly that GPU is used by almost any recent app today (like dropbox!) so i was kind of screwed.
      The first thing i did was go to a retailer and ask for a repair. At first they didn't want to believe me, but after coming back a few time they accepted to change my motherboard.
      At first it looked good but it started again after a week.
      Then i first decided to find a temporarily find a solution while waiting for the new macbook pro. And i found it!
      gfxCardStatus by cody krieger
      GfxCardStatus saved my life as i was able to work normally on my mac. One thing to be careful, you have be very quick at enabling GfxCardStatus on startup, before any app starts using the discrete GPU.

      But after a while that was not enough so i decided to ask again for a new card (and i was near the end of my apple care account).
      So i went back and asked for a new motherboard (yes it's handled by apple care).
      After 2 more motherboards i am now with a macbook pro working great again (which doesn't mean it won't happen again in a few months).

      So the conclusion for me:
      - related to the discrete GPU
      - seems like a fault on a batch of motherboards as i had to change it 3 times again
      - if you are under apple care go change your motherboard right away! You might end up with a
      - why did it took 2 years to appear on the 1st motherboard and 1 week on the two next ones?
      - gfxCardStatus is a life saver!
    1. hemptation's Avatar
      hemptation -
      How about this. I will never own a windows machine. Or "pc". I have owned apple computers for over 20 years now. Up until 2-3 years ago. I had never owned or even opened a brand new Mac. My macs have always lasted 10+ years. Not saying computers don't have problems. Cause hard drives fail , etc...... You can get a Mac cheap. You are going to buy used tho. The plus side is, most macs are good machines Back 15 years ago, every Mac was a good machine. And if it wasn't. Apple was happy to fix it.

      I have seen a few of you jump in these threads happy to knock apple in Any way you can. You probably need to reevaluate why you are a member at this website.

      Might I add. The apple store is always busy. Always. All this negative talk about them. Makes anyone talking negative, look like a hater. Like me going to a droid site. Or a windows site and knocking Microsoft or Samsung.
    1. ProfessorJack's Avatar
      ProfessorJack -
      We'll your going to love me Ye
      Ordered one Mac Pro costing £4,099
      And 3 thunder bolts to boot Ye at £899 each

      Got a temp lap top acer s7 391 white
      If I open iTunes then the browser it all crashes

      I'll be selling this soon
    1. WHUDS's Avatar
      WHUDS -
      Quote Originally Posted by hemptation View Post
      How about this. I will never own a windows machine. Or "pc". I have owned apple computers for over 20 years now. Up until 2-3 years ago. I had never owned or even opened a brand new Mac. My macs have always lasted 10+ years. Not saying computers don't have problems. Cause hard drives fail , etc...... You can get a Mac cheap. You are going to buy used tho. The plus side is, most macs are good machines Back 15 years ago, every Mac was a good machine. And if it wasn't. Apple was happy to fix it.

      I have seen a few of you jump in these threads happy to knock apple in Any way you can. You probably need to reevaluate why you are a member at this website.

      Might I add. The apple store is always busy. Always. All this negative talk about them. Makes anyone talking negative, look like a hater. Like me going to a droid site. Or a windows site and knocking Microsoft or Samsung.
      It's like a football game and people root for one side or other, We have a win 7 laptop thats 7 years old running awesome (core duo ) I use even older desktops at work with 7 running fine. Point is Windows had a milestone at 7 and its a great OS but some in the Mac crowd can't forget the xp days and still say windows performs as xp did to this day.

      Personally I feel OSX and Win 7 are equals in stability( the crap about viruses is way overdone I have had few since windows 3 and the only ones I did get was from searching sites that were attacked)
    1. rockyseay's Avatar
      rockyseay -
      Quote Originally Posted by Nightwarrior305 View Post
      I bought my 2011 Mac for $600. Intel core i7 15inch. They arent really that pricey anymore.
      That's used. But if you want something new you going to pay a lot more than that.
    1. The Amazing Atheist's Avatar
      The Amazing Atheist -
      *gasp* oh no, never a Mac failing. That's unheard of.
    1. Checksum47's Avatar
      Checksum47 -
      Feanor64... Im sure you've never owned a BMW either. And probably see no reason to ever own one. That doesn't mean that BMW's aren't a fine piece of machinery and well worth the price. If you can afford one.
      On the other hand Apple computers are just that. And even they can suffer from hardware problems..
    1. hemptation's Avatar
      hemptation -
      Quote Originally Posted by WHUDS View Post
      It's like a football game and people root for one side or other, We have a win 7 laptop thats 7 years old running awesome (core duo ) I use even older desktops at work with 7 running fine. Point is Windows had a milestone at 7 and its a great OS but some in the Mac crowd can't forget the xp days and still say windows performs as xp did to this day.

      Personally I feel OSX and Win 7 are equals in stability( the crap about viruses is way overdone I have had few since windows 3 and the only ones I did get was from searching sites that were attacked)
      I agree. Widows operating system has come a long way. I just have never personally used it. I was using apples OS when I was 14 years old. As said. Never had a new one. But they always out performed all of my friends pcs. Back in the day. I agree. Machines today are built a lot better. And Microsoft picked their game up as well. Apple will never allow their OS to be installed legally on other machines. That's their quality control I don't root for apple, I just refuse to buy anything else. Because my personal experience has always been a positive one dealing with them And every time I have upgraded, my Mac went to a different home.

      I respect your opinion , and in perspective , no machine built today is free from design, performance or build flaws Just part of it.

      I am glad to meet someone with an open mind about it tho. No doubt
    1. Eloodnived's Avatar
      Eloodnived -
      Hi I work for a company by the name of flextronics and we fix apple portables and the models you talk about are the M91 (15in) and M92 (17in) this is a know issue that the graphical errors are cause by the clamshell and logic board the original boards and LCD that is in these units eventually wear down and need to be replaced to completely correct the issues and it will go out again. They just are bad graphical card placement on the boards.
    1. Feanor64's Avatar
      Feanor64 -
      Quote Originally Posted by hemptation View Post
      How about this. I will never own a windows machine. Or "pc". I have owned apple computers for over 20 years now. Up until 2-3 years ago. I had never owned or even opened a brand new Mac. My macs have always lasted 10+ years. Not saying computers don't have problems. Cause hard drives fail , etc...... You can get a Mac cheap. You are going to buy used tho. The plus side is, most macs are good machines Back 15 years ago, every Mac was a good machine. And if it wasn't. Apple was happy to fix it.

      I have seen a few of you jump in these threads happy to knock apple in Any way you can. You probably need to reevaluate why you are a member at this website.

      Might I add. The apple store is always busy. Always. All this negative talk about them. Makes anyone talking negative, look like a hater. Like me going to a droid site. Or a windows site and knocking Microsoft or Samsung.
      I love iPhones and I love modding my iPhone. That's the reason I'm here. Buttttttttttttt honestly no I don't like a lot of the things they do as a company and like I said I will never own a Mac. I'm sure it's a great computer but in my opinion it's too high I will never pay that much. I have other priorities and I believe you are paying premium for a name. So should I stay off this website?
    1. bigbaba's Avatar
      bigbaba -
      Quote Originally Posted by Feanor64 View Post
      Never owned a Mac. Never will own a Mac. My 4 year old toshiba works great. The fact it was 500 bucks still makes me smile.
      Never trolled a forum. Never will troll a forum. Going to forums I like is great. The fact is attention from trolling never makes me smile.
    1. madrich's Avatar
      madrich -
      I had to replace my logic board for my early 2008 MacBook Pro because of this situation (described here.) Subsequently, I revert back to Snow Leopard 10.6.8. PS: I never had any problem until I installed Mavericks!!!
    1. hemptation's Avatar
      hemptation -
      Quote Originally Posted by Feanor64 View Post
      I love iPhones and I love modding my iPhone. That's the reason I'm here. Buttttttttttttt honestly no I don't like a lot of the things they do as a company and like I said I will never own a Mac. I'm sure it's a great computer but in my opinion it's too high I will never pay that much. I have other priorities and I believe you are paying premium for a name. So should I stay off this website?
      Of course not. Lol. As I said prior to that post. I never had the funds to buy new either. But they are affordable. Brand new Mac mini is only 600$. Sure all you get is the box. But it has a hdmi port so you can plug into any TV basically. They are not for
      Everyone. No doubt about that. But if you have never owned one, then don't knock them. That's all I'm saying I don't knock droid or other Microsoft based machines. I know their are some good ones. But you are going to pay top dollar for those. I promise that. Same top dollar you will
      Pay on a Mac. Apple
      Just doesn't make cheap
      Stuff. Neither does Mercedes Benz Lol.

      Same argument about pioneer TVs. They are all
      Kinds of expensive But they are good TVs. Samsung makes a dang good one for a fraction of the cost. Pioneer is just not practical for everyone tho
    1. Feanor64's Avatar
      Feanor64 -
      Quote Originally Posted by Checksum47 View Post
      Feanor64... Im sure you've never owned a BMW either. And probably see no reason to ever own one. That doesn't mean that BMW's aren't a fine piece of machinery and well worth the price. If you can afford one.
      On the other hand Apple computers are just that. And even they can suffer from hardware problems..
      I just look at it as a waste of money. Of course I wouldn't buy a BMW. I've rode in one. You are buying the name buddy. Believe me. Cars aren't what they once were. Brands are comparable now. Read Motor Trend. Anyways all I'm saying is that I can buy a PC for a third of what a Mac cost. And it gets the job done and to me that's what counts.

      Quote Originally Posted by hemptation View Post
      Of course not. Lol. As I said prior to that post. I never had the funds to buy new either. But they are affordable. Brand new Mac mini is only 600$. Sure all you get is the box. But it has a hdmi port so you can plug into any TV basically. They are not for
      Everyone. No doubt about that. But if you have never owned one, then don't knock them. That's all I'm saying I don't knock droid or other Microsoft based machines. I know their are some good ones. But you are going to pay top dollar for those. I promise that. Same top dollar you will
      Pay on a Mac. Apple
      Just doesn't make cheap
      Stuff. Neither does Mercedes Benz Lol.

      Same argument about pioneer TVs. They are all
      Kinds of expensive But they are good TVs. Samsung makes a dang good one for a fraction of the cost. Pioneer is just not practical for everyone tho
      Lol well as for knockin em, I admit its probably real nice but I'm knockin the price. And I own a sony tv it's great.
    1. tabaks's Avatar
      tabaks -
      Quote Originally Posted by Feanor64 View Post
      Never owned a Mac. Never will own a Mac. My 4 year old toshiba works great. The fact it was 500 bucks still makes me smile.
      I'm sorry to hear that you have Bell's palsy. I hope you recover soon! Take care!