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  • Apple Retail Stores to Offer iPhone 5S and 5C Display Replacements and Other Repairs


    Apple appears to be offering in-store display replacements and other repairs for both the iPhone 5S and iPhone 5C according to 9to5Mac, continuing Appleís effort to lower repair costs. According to the publication:

    Originally Posted by :
    These sources say that Apple Stores will be able to replace several aspects of the iPhone 5s and iPhone 5c on-site, meaning that Apple no-longer needs to fully replace iPhone 5s and iPhone 5c units with damage or other problems.
    The display replacements will cost $149 for each device that users arenít subscribed to AppleCare+ with and $79 for users subscribe to the warranty service. In addition, Apple will also have the ability to replace volume buttons, sleep/wake buttons, vibrating motors, the rear camera and speakers on both phones. Apple Stores will supposedly be able to replace the home button on the iPhone 5C as well but will likely not be able to replace the Touch ID sensor on the iPhone 5S, likely due to constrained supply.

    Part replacements due to defects will be free as long as the device is under AppleCare warranty. However, devices that arenít under the AppleCare warranty plan will have repair fees specific to each part, such as a $29 surcharge for a Home button replacement on the iPhone 5C.

    For those of you who didnít already know, in June, Apple began offering in-store display replacements for the iPhone 5 for $149 for AppleCare+ and non-AppleCare+ subscribers. The recent in-store part replacements are for the current-gen devices.

    Source: 9to5Mac
    This article was originally published in forum thread: Apple Retail Stores to Offer iPhone 5S and 5C Display Replacements and Other Repairs started by Akshay Masand View original post
    Comments 6 Comments
    1. 2Jaze's Avatar
      2Jaze -
      Tired of giving customers a whole new phone for minor issues hmm?
    1. maxtmon's Avatar
      maxtmon -
      Now that the display repairs are easier to fix, sure Apple will now do them in store. It takes about 10 minutes (or less) now to replace the display on a 5/5s. Unlike the 4/4s which required an almost complete tear down of the unit to replace the screen, this takes about 30-40 minutes with lots of screws and small parts to remove and put back in. In addition, I'm guessing that the displays costs Apply about $25 for a complete unit: digitizer, LCD panel, glass, frame, shield, camera and housing unit, and home button. So why not make the repairs in house? Just about anybody who can turn a screwdriver should be able to make the repair on a 5/5s. So that's an easy $178 for Apple.

      Cost wise it would be $99.00 for the AppleCare+ then another $79 for the iPhone 5/5s repair thats $178. Plus one more display replacement down the road as AppleCare limits accidental coverage at two repairs. So a total of $257.00 for out of pocket repairs with the AC+ coverage. Most 3rd party repair shops are going to charge somewhere from $180-$220 on the average for a single replacement. Also, more than likely, the parts will be generic, not OEM Apple parts. Right now (Nov 8 2013), you can buy a complete display unit with camera housing and home button, on e-Bay or Amazon for $100.00.

      Depending on how well you take care of your iPhone, the costs are close. But, most users will be better of with the AppleCare+ and the added safety it gives with the extended hardware coverage and break down with everyday use and low quality parts. This has been seen with incidents of component breaking down after about a year of use as seen with the iPhone 4s power button, and speaker issues. For myself, I only have a bumper on my iPhone 5 and now 5s; not a full blown obnoxious case like LifeProof or Otterbox. Also, because I've been doing iPhone, iPad, and iPod repairs for 5 years now. So if I break it, I can fix it, and to date, I have only broke my iPhone once in 5 years.
    1. iRevival's Avatar
      iRevival -
      Where are you finding the 5a and 5c displays for $100? I would literally buy their stock out at that price. Attempting to fix your screen yourself is either going to cost you about $25 or about $250 depending on the method you choose. I don't recommend the $25 option.
    1. Checksum47's Avatar
      Checksum47 -
      So I pay 99 dollars for this "AppleCare" warranty bullcarp that they sell you, claiming you're "fully" covered if anything ever happens to the phone... Then I read hear that if I need my screen replaced for any reason its actually cheaper to NOT HAVE the APPLE care. Hmmm. $149 if I dont have apple care. Or $179 if I did buy the apple care. What a JOKE.
    1. zrevai's Avatar
      zrevai -
      Quote Originally Posted by Checksum47 View Post
      So I pay 99 dollars for this "AppleCare" warranty bullcarp that they sell you, claiming you're "fully" covered if anything ever happens to the phone... Then I read hear that if I need my screen replaced for any reason its actually cheaper to NOT HAVE the APPLE care. Hmmm. $149 if I dont have apple care. Or $179 if I did buy the apple care. What a JOKE.
      Learn To Read Moron!!!
      It's not $179 it's only $79 with AppleCare+ and $149 without!!!
    1. iRevival's Avatar
      iRevival -
      Quote Originally Posted by zrevai View Post
      Learn To Read Moron!!!
      It's not $179 it's only $79 with AppleCare+ and $149 without!!!
      Actually you're the one who should learn to read. Although he was $1 off he is right. $99 for AppleCare + $79 deductible = $178 to replace the screen. That is WITH AppleCare. Moron is a rude word btw.