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  • Battery Issue Prompts Apple to Replace Some New iPhones


    Apple has begun replacing what we are told is a "very limited" number of new iPhones (iPhone 5s) due to a manufacturing problem that is supposedly negatively impacting device performance pertinent to the battery.

    "We recently discovered a manufacturing issue affecting a very limited number of iPhone 5s devices that could cause the battery to take longer to charge or result in reduced battery life," a spokesperson for Apple was quoted by USA Today.

    "We are reaching out to customers with affected phones and will provide them with a replacement phone," the statement concluded. No word was given as to whether the issues affected dozens, hundreds, or even thousands of users.

    The same report indicates that Apple is "mostly contacting customers by phone," which clearly suggests that the underlying problem is by no means vastly widespread. Additionally, it should be noted that the defective batteries in no way make them unsafe. The matter is strictly limited to performance problems.

    Source: USA Today
    This article was originally published in forum thread: Battery Issue Prompts Apple to Replace Some New iPhones started by Michael Essany View original post
    Comments 11 Comments
    1. bigboyz's Avatar
      bigboyz -
      Wonder how "limited" this # is..notice how it is not mentioned.
    1. jOnGarrett's Avatar
      jOnGarrett -
      Quote Originally Posted by bigboyz View Post
      Wonder how "limited" this # is..notice how it is not mentioned.
      you might find the answer here. https://discussions.apple.com/commun...one+5s+battery

      I saw on another site they're saying around 40% but I don't believe its anywhere near that high.
    1. MrLingerLonger's Avatar
      MrLingerLonger -
      At least they acknowledge it and are taking steps to replace the phones
    1. Checksum47's Avatar
      Checksum47 -
      My 5S drains the battery in about 4-5 hours where as my 4S took around 8-10 hours. And I have decreased the brightness to 50%.
    1. plcrules's Avatar
      plcrules -
      i highly doubt apple would call someone for a battery problem for performance
      seems like an unsafe battery but probably after years of use like the first iPod nano battery
    1. stolenpentium's Avatar
      stolenpentium -
      Quote Originally Posted by Checksum47 View Post
      My 5S drains the battery in about 4-5 hours where as my 4S took around 8-10 hours. And I have decreased the brightness to 50%.
      8-10 hours?! Really?!
    1. spectrum's Avatar
      spectrum -
      Played iTunes Radio 9 to 4, air played a three hour hockey game from 4 to 7 checked Modmyi news a few times in between and still have 40% left. No complaints here.
    1. Checksum47's Avatar
      Checksum47 -
      yes, all day at work. I work a 10 hour shift. If I barely used it I could usually make it the whole shift without having to recharge. But I would have to charge it right after work. So yes. My old 4S could last 8-10 hours on a single charge. The 5S on the other hand seems like it makes it 4-5 and I need to charge or its gonna shut off...
    1. mmaboi21's Avatar
      mmaboi21 -
      Quote Originally Posted by Checksum47 View Post
      My 5S drains the battery in about 4-5 hours where as my 4S took around 8-10 hours. And I have decreased the brightness to 50%.
      That doesn't sound right at all
    1. towboattrash34's Avatar
      towboattrash34 -
      My 5s battery last longer than my 5 or any other iPhone I've had. My 5 sucked big time the worst of any.
    1. dwizurd's Avatar
      dwizurd -
      I'm getting terrible battery life. This morning I'm down 25% in three hours with very limited use. Any word on how to find out if I'm replacement eligible?