Samsung Announces Update which Adds Galaxy Gear Support to More Phones
Samsung recently announced an update to its Premium Suite software package, making it available to owners of its Galaxy S3, S4 and Note 2 devices, adding support for its Galaxy Gear smart watch to the handsets. Alongside Galaxy Gear support, the update will also bring Android 4.3 to the devices, and Samsung promises the Galaxy S4 Mini and Galaxy S4 Mini and Galaxy Mega will also receive the Premium Suite revision.
The announcement appears to be welcomed news for Samsung device owners who want to get their hands on the company’s smart watch, though that group’s membership rolls are reportedly dwindling. According to a report from Geek.com
, Best Buy outlets stocking the Galaxy Gear appear to be facing return rates of up to 30%. The website notes that Samsung is concerned about this figure and has asked employees of its Best Buy stores-within-a-store to help ascertain the reasons for the high incidence of dissatisfaction from consumers. It doesn’t seem to be a surprise that something like this would happen though as the device has been widely panned by the tech media since its unveiling last month, not just for its limited list of compatible phones either.
Many people have taken issue with nearly every aspect of the device, from its $300 price tag to the reportedly short-lived battery and the watch’s user interface design. David Pogue of The New York Times went as far as calling the device "a human-interface train wreck," saying that "nobody will buy this watch, and nobody should." Samsung is said to have rushed the Gear out the door to beat Apple’s rumored iWatch to the market. The Cupertino California company has been rumored to have a team of more than 100 employees working on a wrist-worn device and has augmented their internal resources by bringing domain experts like former Yves St Laurent CEO Paul Deneve and fitness guru Jay Blahnik on board to help.
Do you think the said update will help Samsung with its Galaxy Gear line?