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  • Supposed Bug in iOS 7 Periodically Logs Users Out of Certain Popular Apps


    As if all the security issues werenít enough, there seems to be an apparent bug in iOS 7ís Background App Refresh implementation. The bug is causing users of certain third-party apps to be kicked out of login sessions, forcing them to re-enter their credentials every few hours. Itís unknown as of right now what exactly is causing the seemingly random logouts, though the folks over at The Verge report that app developers have narrowed down the culprit to a mechanism in Background App Refresh.

    Out of the many apps that have been affected by the bug, Mailbox was ďin crisis modeĒ to find a solution but was unable to rectify the situation, saying Appleís Background App Refresh is the root cause of the issue. Consequently, the developers submitted an updated version of the app disabling access to the feature. Other apps that required repeated log-ins include Paypal and Snapchat but other popular apps such as Facebook curiously remain unaffected by the purported bug.

    For those of you who didnít know, Background App Refresh, being one of the highlights of Appleís iOS 7, allows apps to receive dynamic updates without running in the foreground. The feature is extremely useful when using time-sensitive apps such as Mailbox, or others that donít support push notifications. Those of you who are experiencing continuous logouts can simply turn off global Background App Refresh in Settings and if certain apps appear to be working, you can toggle the feature on a per-app basis to help resolve the issue.

    Have you experienced the bug? If so, share your experience below!

    Source: The Verge
    This article was originally published in forum thread: Supposed Bug in iOS 7 Periodically Logs Users Out of Certain Popular Apps started by Akshay Masand View original post
    Comments 22 Comments
    1. Ozdude's Avatar
      Ozdude -
      Had this happen today with Facebook. I thought WTF, why on earth would I have to log back in again, been using my new phone since Sat and on been on FB a bunch of times.
    1. tlc1217's Avatar
      tlc1217 -
      I get logged out of ifruit for GTA V and FB all the time :/
    1. Scotty Manley Silberhorn's Avatar
      Scotty Manley Silberhorn -
      Wouldn't you think Facebook would've reported this during the beta stages? I know it's not a problem with them, but it's a problem that deals with their product. They're a big enough company that apple would have to listen to and couldn't ignore.
    1. Mrquarter's Avatar
      Mrquarter -
      My snapchat has this issue. Thanks!
    1. djarkiz's Avatar
      djarkiz -
      YES! Kinda disappointed I upgraded cz now there might be jailbreak for 6.1.3 =(

      BUT I'm still satisfied with iOS7 cz it fixes brightness on 4S to a satisfactory level, plus runs so smooth, CMON 7.0.1
    1. dannyrocket's Avatar
      dannyrocket -
      I get locked out of NFL fantasy all the time. Not to mention the crashes I been having since I updated. Not many but enough to notice it's not right.
    1. AlinBoy's Avatar
      AlinBoy -
      Soo many Bugs is in ios7... Like when text message, when I write to some body is showing same time to all my groups I talk today or yesterday very bad..
      I Can not choose any of my pictures with normal size now because is zomming to lockscreen or home screen this is sooo freaking sucks....
      Swipe the pages to the left not working...
      My safari is crashing a lot when I am crusing on website.
      They removed the options to counter of notes number that sucks..
      I dont like the new lockscreen how i slide because is soo freaking easy to slide the iphone on you pocket... I have iphone 4s.
    1. slim.jim's Avatar
      slim.jim -
      Quote Originally Posted by AlinBoy View Post
      Soo many Bugs is in ios7... Like when text message, when I write to some body is showing same time to all my groups I talk today or yesterday very bad..
      I Can not choose any of my pictures with normal size now because is zomming to lockscreen or home screen this is sooo freaking sucks....
      Swipe the pages to the left not working...
      My safari is crashing a lot when I am crusing on website.
      They removed the options to counter of notes number that sucks..
      I dont like the new lockscreen how i slide because is soo freaking easy to slide the iphone on you pocket... I have iphone 4s.
      1: what?
      2: turn on reduce motion in accessibility settings
      3: what?
      4: I don't use safari so can't comment
      5: you have that many notes?
      6: you must be playing some serious pocket pool. You would have to hit the home or sleep button and then slide a finger across the screen. Stop playing with yourself.
    1. blueaviator's Avatar
      blueaviator -
      On my iPad4 wi-fi:

      - location services not working (and I mean not working, at all! Anywhere!)
      - when typing an app search on app store, the name that I typed appears on all parts of the store (featured, top charts, genius, updates... Everywhere!!!)
      - sluggish as hell!
      - sound on speaker never changes, regardless if I put in min or max sound!
      - when setting VPN parameters, crashes Settings immediatly
      - and the list goes on and on...

      Apple, thanks for giving me am Android!!!!!
    1. mmaboi21's Avatar
      mmaboi21 -
      I turn off background refresh, kills battery. Not a lot of people know that.

      Quote Originally Posted by blueaviator View Post
      On my iPad4 wi-fi:

      - location services not working (and I mean not working, at all! Anywhere!)
      - when typing an app search on app store, the name that I typed appears on all parts of the store (featured, top charts, genius, updates... Everywhere!!!)
      - sluggish as hell!
      - sound on speaker never changes, regardless if I put in min or max sound!
      - when setting VPN parameters, crashes Settings immediatly
      - and the list goes on and on...

      Apple, thanks for giving me am Android!!!!!
      Go to an apple store.

      Quote Originally Posted by AlinBoy View Post
      Soo many Bugs is in ios7... Like when text message, when I write to some body is showing same time to all my groups I talk today or yesterday very bad..
      I Can not choose any of my pictures with normal size now because is zomming to lockscreen or home screen this is sooo freaking sucks....
      Swipe the pages to the left not working...
      My safari is crashing a lot when I am crusing on website.
      They removed the options to counter of notes number that sucks..
      I dont like the new lockscreen how i slide because is soo freaking easy to slide the iphone on you pocket... I have iphone 4s.
      It's a fairly new firmware, not everything is perfect upon release.
    1. slim.jim's Avatar
      slim.jim -
      Quote Originally Posted by blueaviator View Post
      On my iPad4 wi-fi:

      - location services not working (and I mean not working, at all! Anywhere!)
      - when typing an app search on app store, the name that I typed appears on all parts of the store (featured, top charts, genius, updates... Everywhere!!!)
      - sluggish as hell!
      - sound on speaker never changes, regardless if I put in min or max sound!
      - when setting VPN parameters, crashes Settings immediatly
      - and the list goes on and on...

      Apple, thanks for giving me am Android!!!!!
      Do a restore. I have not had any of those problems on my iPad 4 and I have been running iOS 7 on it since beta 2.
    1. zrevai's Avatar
      zrevai -
      I see a lot of you saying you updated/upgraded. In my experience any older devices which are say running 6.x which then just OTA Update or iTunes Update to 7.x will have many, many issues. Best bet for any device capable of running iOS 7 on which it didn't come pre-installed is to restore. Jailbroken or not the best thing when moving to a newer iOS is to wipe the device and restore your data, but sometimes that can cause issues too especially if your previous iOS was jailbroken and you restore that backup data to a not yet jailbroken iOS.
      Either way something always gets messed up.
    1. rickuk's Avatar
      rickuk -
      Quote Originally Posted by mmaboi21 View Post
      It's a fairly new firmware, not everything is perfect upon release.
      I don't remember iOS 6 having this many bugs when it was first released, its being shown to be very sloppy in lots of different areas, I'm starting to feel that it was released with inadequate testing because of the 5C and 5S launches
    1. slim.jim's Avatar
      slim.jim -
      Quote Originally Posted by rickuk View Post
      I don't remember iOS 6 having this many bugs when it was first released, its being shown to be very sloppy in lots of different areas, I'm starting to feel that it was released with inadequate testing because of the 5C and 5S launches
      This is a huge change for iOS along with really one new device. There are lots of things that will be uncovered and it won't be long till we see 7.0.1.
    1. radioBirdman's Avatar
      radioBirdman -
      Quote Originally Posted by tlc1217 View Post
      I get logged out of ifruit for GTA V and FB all the time :/
      I can't speak for FB but iFruit connectivity problems have been related to Rockstar & the app itself, not iOS 7. They've released an update.

      Quote Originally Posted by slim.jim View Post
      This is a huge change for iOS along with really one new device. There are lots of things that will be uncovered and it won't be long till we see 7.0.1.
      7.0.1 was released last Friday. An hour after I picked up my 5s it downloaded the update.
    1. thazsar's Avatar
      thazsar -
      Quote Originally Posted by slim.jim View Post
      This is a huge change for iOS along with really one new device. There are lots of things that will be uncovered and it won't be long till we see 7.0.1.
      7.0.1 is already out. Older devices will get 7.0.2 whenever that's released
    1. slim.jim's Avatar
      slim.jim -
      Quote Originally Posted by thazsar View Post
      7.0.1 is already out. Older devices will get 7.0.2 whenever that's released
      forgot about that... but yea it won't be long before 7.0.2 then
    1. blueaviator's Avatar
      blueaviator -
      Quote Originally Posted by thazsar View Post
      7.0.1 is already out. Older devices will get 7.0.2 whenever that's released
      iOS 7.0.1 is out??? Doesn't show up il my iTunes for an update. And in my devs account, it doesn't either...

      Where can I find that 7.0.1?
    1. thazsar's Avatar
      thazsar -
      Quote Originally Posted by blueaviator View Post
      iOS 7.0.1 is out??? Doesn't show up il my iTunes for an update. And in my devs account, it doesn't either...

      Where can I find that 7.0.1?
      7.0.1 is only for the 5C and 5S. You won't see it unless you have one of those devices
    1. iH85CH001's Avatar
      iH85CH001 -
      Im staying on ios 6.1.x as long as i can. When i have to restore or anything ill be stuck on ios 7, at which point, i will sell the device(s) and get a blackberry or something. But never android.