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  • AT&T: You Must Now Wait Longer to Upgrade Your Phone


    AT&T Sunday evening ahead of Mondayís highly-anticipated WWDC 2013 event announced that the carrier has revised their Upgrade Policy.

    Now instead of waiting 20 months after signing up for a two-year agreement, AT&T notes that customers will have to wait the full 24 months of the two-year agreement to be eligible for a phone upgrade:

    Quote Originally Posted by AT&T
    Today, weíre announcing a 24-month upgrade policy across all of AT&Tís wireless products and services. This aligns device upgrade eligibility with our standard two-year wireless agreement and it applies to any customer whose agreement expires in March 2014 or later.
    Notably, AT&Tís new upgrade policy will only apply to customers whose two-year agreement expires in March 2014 or later. If your two-year agreement with AT&T expires before this date, you are not affected by the policy change. AT&T mentions that the change will align upgrades with AT&T's standard two-year agreements.

    Verizon in April announced a similar policy change that forced customers under contract to wait 24 months rather than 20 months if the agreement expired on or after January 2014.

    Sources: AT&T
    This article was originally published in forum thread: AT&T: You Must Now Wait Longer to Upgrade Your Phone started by Anthony Bouchard View original post
    Comments 42 Comments
    1. RoloDiva13's Avatar
      RoloDiva13 -
      Aaannnnd let the whining commence...
    1. akosko01's Avatar
      akosko01 -
      Quote Originally Posted by RoloDiva13 View Post
      Aaannnnd let the whining commence...
      Everyone keep in mind that Verizon just made this same announcement 2-3 weeks ago.
    1. Netherscourge's Avatar
      Netherscourge -
      So basically, they expect shortages of new phones in the near future and want to make sure new/returning customers get one while the existing customers simply stay put on their current phones.
    1. BrainSmashR's Avatar
      BrainSmashR -
      No worries for me...AT&T lost my business (when my contract expires) after watching a buddy download 26megs a second on Verizon.
    1. pojo644's Avatar
      pojo644 -
      So you mean you now have to complete the 24 month agreement you signed?
    1. Mlitz69's Avatar
      Mlitz69 -
      Watch now they'll up the contract to 36 months so were locked to them
      longer
    1. Scotty Manley Silberhorn's Avatar
      Scotty Manley Silberhorn -
      AT&T is basically expecting people to buy the iPhone even if they have to pay the full unlocked price. So basically AT&T is finding different ways on not having to pay for their end of the iPhone.
    1. BrainSmashR's Avatar
      BrainSmashR -
      Quote Originally Posted by pojo644 View Post
      So you mean you now have to complete the 24 month agreement you signed?
      It's actually a bad business move on their part. Before, you were offered a discount on an upgraded phone before your contract expired in exchange for signing a new 2-year contract. I can't speak for others, but it's literally the only reason I've remained with AT&T this long.
    1. xhazex9x's Avatar
      xhazex9x -
      Lol good thing im leaving att for tmobile as soon as the 5s drops
    1. eg6motion's Avatar
      eg6motion -
      Quote Originally Posted by BrainSmashR View Post
      No worries for me...AT&T lost my business (when my contract expires) after watching a buddy download 26megs a second on Verizon.
      That's unfortunate. Getting 50megs on AT&T here.
    1. BrainSmashR's Avatar
      BrainSmashR -
      Quote Originally Posted by eg6motion View Post
      That's unfortunate. Getting 50megs on AT&T here.
      I just pulled down a whopping 4.36
    1. kosher1's Avatar
      kosher1 -
      Phukin pigs. Sick of AT&T an their policy. Crooks. Screw them everyday if you can.
    1. JazJon's Avatar
      JazJon -
      My AT&T / LTE iPhone 5 is only getting 12 Mbits/s in San Francisco.
    1. shawn o's Avatar
      shawn o -
      OH THE HUMANITY! Someone actually signs a legal contract for cellular service and now the carriers are actually enforcing the terms of said contract? HOW DARE THEY!!!!


      LOL.
    1. clikzip's Avatar
      clikzip -
      I get around 50mb/s in pensacola. At&t is faster than verizon here.
    1. bnlstr's Avatar
      bnlstr -
      Doesn't anyone else find it odd that they wait till the day before WWDC to announce the plan change? 5s announcement tomorrow??
    1. ThatOneProfile's Avatar
      ThatOneProfile -
      Dropping them next month. Sprint here I come.
    1. GuiltyGearIsaac's Avatar
      GuiltyGearIsaac -
      Quote Originally Posted by ThatOneProfile View Post
      Dropping them next month. Sprint here I come.
      I love sprint. Been with them for 3years just love paying for cheaper bills and unlimited data. I used 65GB last month and didn't pay an extra cent or shed dollars for every mb/ I go over.
    1. ThatOneProfile's Avatar
      ThatOneProfile -
      Quote Originally Posted by GuiltyGearIsaac View Post
      I love sprint. Been with them for 3years just love paying for cheaper bills and unlimited data. I used 65GB last month and didn't pay an extra cent or shed dollars for every mb/ I go over.
      +1 AT&T is a rip off. Sprint is #1 in my opinion. And plus i get lte in my area. Unthrottled lte data. Over 2gb's a month that att offers. No thx.
    1. lilpetabread's Avatar
      lilpetabread -
      Quote Originally Posted by GuiltyGearIsaac View Post
      I love sprint. Been with them for 3years just love paying for cheaper bills and unlimited data. I used 65GB last month and didn't pay an extra cent or shed dollars for every mb/ I go over.
      No offense, do what you do. But 65GB is ridiculous. That right there is the reason all these carriers limit our data usage these days. Or throttle our speeds. Not really people like you, because you're on Sprint and you pay more for your data service. But people would do that on other carriers, and at $20/month, it's no wonder they pulled unlimited data.