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  • AT&T: You Must Now Wait Longer to Upgrade Your Phone


    AT&T Sunday evening ahead of Mondayís highly-anticipated WWDC 2013 event announced that the carrier has revised their Upgrade Policy.

    Now instead of waiting 20 months after signing up for a two-year agreement, AT&T notes that customers will have to wait the full 24 months of the two-year agreement to be eligible for a phone upgrade:

    Quote Originally Posted by AT&T
    Today, weíre announcing a 24-month upgrade policy across all of AT&Tís wireless products and services. This aligns device upgrade eligibility with our standard two-year wireless agreement and it applies to any customer whose agreement expires in March 2014 or later.
    Notably, AT&Tís new upgrade policy will only apply to customers whose two-year agreement expires in March 2014 or later. If your two-year agreement with AT&T expires before this date, you are not affected by the policy change. AT&T mentions that the change will align upgrades with AT&T's standard two-year agreements.

    Verizon in April announced a similar policy change that forced customers under contract to wait 24 months rather than 20 months if the agreement expired on or after January 2014.

    Sources: AT&T
    This article was originally published in forum thread: AT&T: You Must Now Wait Longer to Upgrade Your Phone started by Anthony Bouchard View original post
    Comments 42 Comments
    1. theone3434's Avatar
      theone3434 -
      Quote Originally Posted by BrainSmashR View Post
      It's actually a bad business move on their part. Before, you were offered a discount on an upgraded phone before your contract expired in exchange for signing a new 2-year contract. I can't speak for others, but it's literally the only reason I've remained with AT&T this long.
      Logged in to say the exact same thing. It's a horrible business decision because it leaves the consumer the option to go to a different carrier (their contract is officially up).
    1. Shigoroku's Avatar
      Shigoroku -
      Quote Originally Posted by BrainSmashR View Post
      No worries for me...AT&T lost my business (when my contract expires) after watching a buddy download 26megs a second on Verizon.
      I've downloaded at over 65mbps on AT&T with my iPhone 5.

      Quote Originally Posted by BrainSmashR View Post
      I just pulled down a whopping 4.36
      What phone are you using? You know that's an important bit of info, right?

      Ignoring slow-*** CDMA tech on Verizon/Sprint:

      4 - HSDPA - 3G - I've personally measured > 3 Mbps on AT&T.

      4S - HSPA+ "4G" - 14 Mbps

      5 - LTE 4G - 150 Mbps (theoretical) - I've personally measured 67.xx Mbps on AT&T.