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  • Death Grip Fixed: Mexican Carrier Exec

    An interesting bit of news filtered into the US tech blogosphere through a report in the Mexican media: according to an executive at one of Mexico's two iPhone/iPad carriers, a new iPhone 4 model may be released as soon as the end of this month to fix the so-called Death Grip issue. Though the report is unconfirmed, and may represent mere speculation rather than true inside information, the news has been making the rounds of blogs like AppleInsider and MacRumors.

    Marco Quatorze, director of value added services at Mexico's largest carrier Telcel told the Spanish-language site CanalMX that after September 30, iPhone 4 handsets sold by his company will not suffer from the antenna problem. Telcel customers who buy an iPhone 4 before September 30 will get the current model. As a result, they'll need a protective case or bumper to minimize the problem of dropped calls and poor signal strength, and will be given an option to switch to a revised model, he said.

    Why September 30? Quatorze didn't explain why that particular date was given, but that is the day the iPhone 4 case program expires. The temporary nature of the program did suggest to many that Apple would have a fix in place by the time it ended, though Apple's never publicly asserted that, saying only that they'd reassess the program at the end of the period. Requests for comment have gotten no response from Apple as of this writing.

    Source: AppleInsider
    This article was originally published in forum thread: Death Grip Fixed: Mexican Carrier Exec started by Paul Daniel Ash View original post
    Comments 43 Comments
    1. zYxMa's Avatar
      zYxMa -
      Quote Originally Posted by roysteroonie View Post
      In the UK, if there is a fault up to 6 months after purchase, you can demand a replacement. As its seen as a malfunction during prod. If up to 12 months, the company has to repair, not replace.

      Within six months. The shop must prove goods weren't faulty when they sold 'em after that you must prove they were. So within 6 months, o2 or Apple WILL have to replace (In the UK anyway)

      Already working on my speach at the o2 customer complaints line....
      Me too

      as soon as I know more I'm booking an appointment at apple store
    1. roysteroonie's Avatar
      roysteroonie -
      Quote Originally Posted by zYxMa View Post
      Me too

      as soon as I know more I'm booking an appointment at apple store
      Gotta love UK consumer laws
    1. Mr_C's Avatar
      Mr_C -
      Looks like there could be something in this.
      Both Apple and O2's website now state delivery at 3 weeks.
      Also I spoke to our Business account manager and after two days of 'looking into it' he told me to wait until October before I order.
      So I've put 2+2 together and hope this is true...then again you know apple!!

      Here's hoping