Just last week
, two parents in the U.K. had received an bill from the App Store of about $2500 because their six-year-old boy had unintentionally purchased an excessive amount of in-app purchases in a short amount of time from a free App Store game after the parents had mistakenly entered their Apple ID password so the free App Store game could be downloaded. Apple later refunded the accidental purchases.
Another interesting story from a family being charged a huge sum of money by accident comes to us this Monday afternoon. A father in B.C., named Matt Buie, has been whacked upside the head with a staggering $22,000
data-roaming bill after his 11-year-old son spent several hours streaming YouTube videos.
According to CBC
, the father and son were on vacation in Mexico, and the son had experienced a sunburn that made it uncomfortable for him to go outside. Because of this, the child to stayed in the hotel room, out of the sun. While the child was in the hotel room for the three days he was there for, he found that the iPhone he had in his possession would be a good source of entertainment.
The child played all kinds of iPhone games, however he had also opted to watch some YouTube videos to pass the time, which require an active Internet connection. Before going on the vacation, employees at an Apple Store had recommended to the father that the iPhone remain in Airplane Mode over the course of the vacation to keep the phone from guzzling roaming data while on vacation. To the father's dismay, while in the hotel room, the child had switched off Airplane Mode.
When everything was said and done, the father received a bill accounting for about 700MB of roaming data, which came out to be about $22,000. Shocked, the father got in touch with Fido (the carrier the family was using) to try and negotiate a way out of it. After not being satisfied with Fido’s offer to bring the cost down to $2,200, the father settled to pay $500 for the accidental roaming data charges.
CBC has a video interview with the father that you can watch here
One thing we can all learn from these experiences is that data roaming is very, very expensive, and if we ever give our children an iOS device while on vacation, don't enter any Apple ID passwords, and remove the SIM card!