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  • 5-Year-Old Boy Generates $2500 in-app Purchase Bill In Under 15 Minutes


    One can only feel bad for the parents of a 5-year-old boy named Danny Kitchen in the U.K. after they had received a £1,700 ($2500) bill from iTunes in less than fifteen minutes; unintentionally, of course. According to SWNS, the boy had asked the parents to enter an iTunes password on the parents' iPad to download the free iOS game Zombies vs Ninja from the App Store.

    The game is indeed free, so when the parents checked to make sure it was free in the App Store, they thought nothing of it. In less than 15 minutes after the download, the 5-year-old boy had purchased so many of the in-app purchases, including weapons and power-ups, that the parents had ended up with a $2500 iTunes bill:

    Quote Originally Posted by SWNS
    Danny had bought tons of in-game weapons and keys on the iPad 3 including 12 purchases of ’333 keys’ at £69.99 a time and seven ’333 ecstasy bombs’ at £69.99. He also bought five lots of “9000 darts” each costing £69.99, five lots of ’4200 darts’ at £5.49 each and additional ecstasy bombs totaling £3.22.
    One could say that it’s the parents’ fault for not keeping an eye on the child, however the parents made sure to mention that because there were a lot of visitors in the house at the time, there was too much going on to pay attention to what the child was doing on the iPad. Some may also place blame on the developer of the application for the obviously over-priced in-app purchases.

    Perhaps next time the parents will take a little more caution before entering an iTunes password. Until then, the child is no longer allowed to use the parents’ iPad, and he is very sorry for the incident. Apple has refunded the family with all of the money that the child accidentally spent from the parents' wallets.

    Check out the video below:



    For a mobile-friendly video link that works with our app, tap on the video link below:

    YouTube Video

    In-app purchasable content is certainly becoming more popular. Free applications that offer in-app purchasable content is a good way for developers to get users to try games out and then end up tempted to purchase the in-game power-ups to avoid waiting a long time to earn them in the game. One such example is the freemium Real Racing 3 game, which is free and comes with many in-app purchases.

    Sources: SWNS via Macgasm
    This article was originally published in forum thread: 5-Year-Old Boy Generates $2500 in-app Purchase Bill In Under 15 Minutes started by Anthony Bouchard View original post
    Comments 57 Comments
    1. Perceptum's Avatar
      Perceptum -
      Quote Originally Posted by reznor9 View Post
      I think you guys are being too judgemental. I let my 6 and 4 year olds play on the ipad whenever they want. It's just another game console. Granted I restrict the content via settings... BUT I think it's foolish or deceitful on apples part to make the AppStore password unlock for X amount of time after its initial entry. It should by default ask you to enter it each and every time a purchase is initiated. Instead they count on the consumer to figure this out, often when it is too late. It's like they purposefully set it up for failure. I think safety should come way of default and convenience should have to be setup by the user as opposed to the other way around. Just my two cents.
      They should, but it would cut part of their revenue.
    1. FilSmith's Avatar
      FilSmith -
      Quote Originally Posted by metaljay View Post
      lol thats his school uniform...Check the badge smart ***
      Yeah, I can see in the video that his little uniform has a badge and it's a uniform. He still has on a tie, etc. Mom still wore a Carhartt hoodie for her big picture. What's your point? I made mine.

      Quote Originally Posted by docmagoo2 View Post
      That's what I was going to say
      Then you'd be as foolish as he was. School uniform/suit. What's the difference? He's dressed with a tie and his mom has on a Carhartt hoodie.

      Oh...I'm sorry.....Does your mom have a Carhartt hoodie too? Oh my....
    1. rocky5's Avatar
      rocky5 -
      There lucky apple gave them there cash back, my iTunes got hacked & a crap load of others use IAP through a game/app. I was told tuff take it up with your bank (was not so blunt but that's basically what it ended up as) granted it was only £310 + another 16 transactions for £10 gift cards, I ran out of money :-( poor thieving bastards, I'm just angry I had to go through fraud teams & shite like that to get my money back & these peeps get it from apple :-@

      Also my kids have my old iPad first gen, that they play on locked the hell down with restrictions & jailbreak tweaks, all apps removed that are not needed for kids.

      Also I use iTunes vouchers now, they will never get my card details again.
    1. kitzinger's Avatar
      kitzinger -
      That's the reason why children shouldn't play with smartphones, tablets, etc.
    1. dhamien's Avatar
      dhamien -
      ...
    1. regkilla's Avatar
      regkilla -
      Apple shouldn't had refunded them.
    1. Bob Bass's Avatar
      Bob Bass -
      Quote Originally Posted by Perceptum View Post
      They should, but it would cut part of their revenue.
      Maybe try spending some time with your child as he plays on the iPad. What a great bonding and learning experience. Just handing it to him and telling him to get lost is disaster waiting to happen. They are indeed very lucky they received a refund from Apple.
    1. maboroshi's Avatar
      maboroshi -
      I'm so distracted when someone is saying their lines, and the other person is moving their mouth to them.
    1. dsg's Avatar
      dsg -
      I hate games(especially the free games) with in App purchasing, they should be banned.
    1. bmwraw8482's Avatar
      bmwraw8482 -
      They'll probably have a dozen more kids since they can just blame their problems on others. Go parents! Commence Idiocracy!
    1. Shady6's Avatar
      Shady6 -
      My 3 oldest each have their own iPods. Plus I have my iPad 2 and my wife has the iPad mini as well as our iPhones. Not a single unintentional purchase. On the devices my kids use I setup parental controls and turned on the option to require the password immediately instead of the 15 minute window. Parental controls are pass coded. And of course the biggest reason my kids cant do something like that, I'm a parent and pay attention to my kids instead of letting the iDevices babysit them. These parents got what they deserved.
    1. Norb's Avatar
      Norb -
      They look confused even in the picture... Anyone that would go on TV or internet for something like this are dumb, it's just not a good way to be remembered.
    1. Gamemaster77's Avatar
      Gamemaster77 -
      Quote Originally Posted by regkilla View Post
      Apple shouldn't had refunded them.
      Why? That much money in in-app purchases is ridiculous. There's no reason for Apple to default to letting the password stay in effect after it's typed in. It's not like the kid took $2500 worth of stuff from a department store. It's freaking 1's and 0's. You could just reset the data, give the money back, and everything's back to normal.
    1. szr's Avatar
      szr -
      Quote Originally Posted by reznor9 View Post
      I think you guys are being too judgemental. I let my 6 and 4 year olds play on the ipad whenever they want. It's just another game console. Granted I restrict the content via settings... BUT I think it's foolish or deceitful on apples part to make the AppStore password unlock for X amount of time after its initial entry. It should by default ask you to enter it each and every time a purchase is initiated. Instead they count on the consumer to figure this out, often when it is too late. It's like they purposefully set it up for failure. I think safety should come way of default and convenience should have to be setup by the user as opposed to the other way around. Just my two cents.
      I agree with you very much. Perhaps a page should be taken from the book of web browsers. Don't "remember" passwords by default, but instead perhaps only if the user specifically sets it to remember for x amount of minutes (and maybe have several expiration times to choose from allowing one to choose their own balance between convenience and safety.)
    1. blkcadi's Avatar
      blkcadi -
      Quote Originally Posted by maboroshi View Post
      I'm so distracted when someone is saying their lines, and the other person is moving their mouth to them.
      I noticed that too.

      I read about this this morning while eating breakfast, for me I thought it was funny as hella, not the kids fault at all IMHO.
    1. twitchee3's Avatar
      twitchee3 -
      Quote Originally Posted by Perceptum View Post
      They should, but it would cut part of their revenue.
      Exactly right. It's unfortunate that corporations set things up in a way that is beneficial to them, rather than to the users they are supposedly serving. It's hard to do the right thing when there is a significant monetary incentive to pushing your decisions into a gray area where narrow perspectives can justify something that would never be considered the right thing to do when looking at the bigger picture.
    1. cgfusion's Avatar
      cgfusion -
      The Dad's eye brow, it like..."look at me, I'm an Actoooor"!
    1. *T*'s Avatar
      *T* -
      Quote Originally Posted by kosher1 View Post
      Parents like this should not be parents what's a five-year-old boy doing with such a device with access to pornography
      CENSOR THE INTERNET, QUICK!!! THERE IS PORN THAT IS EASILY ACCESSIBLE TO CHILDREN, OH NO!!! Your comment would be stupid in any article, and has no connection to this thread.
    1. reznor9's Avatar
      reznor9 -
      Quote Originally Posted by Bob Bass View Post
      Maybe try spending some time with your child as he plays on the iPad. What a great bonding and learning experience. Just handing it to him and telling him to get lost is disaster waiting to happen. They are indeed very lucky they received a refund from Apple.
      Now I do not advocate ignoring your children. Who the heck would. But c'mon, you can't spend every waking moment with them. You guys ridicule parents when their kids do something foolish as if your so much better. As if your kids have never made a mistake. I'm sure you made mistakes when you were kids. Did you blame them on your parents?
      And also the whole kids shouldn't use iPads or smartphones argument? This is the year 2013. Times are changing and you have to keep up with technology and the world. That would be the equivalent 100 years ago of a bunch of people discussing how terrible it is that parents allow their children to sit around and read books. I'm glad my children know how to use computers, phones and tablets. It means they are adapting to the world we live in and won't be like my dad whom still can't figure out exactly how the DVR works. Maybe I'm bias because I've always been into tech, but aren't we all? Is t that why we are on this forum?
    1. rkswat's Avatar
      rkswat -
      Quote Originally Posted by interstink View Post
      Apple does need to make it clear how to setup restrictions. With only two touches on your ipad you can turn off in-app purchases, but that is not easy enough. We really need user account support for the iPad (Your child should have an account that specifically allows/denies etc.)
      Indeed. It should be easy to set up different accounts on iTunes for this very purpose.

      Quote Originally Posted by tridley68 View Post
      That is what you get for not watching your kid now hope you learn from this you fools.
      Love this statement.... either all those saying this 1. have no kids 2. have kids and have been lucky enough to catch them f-ing up 3. thinks their kids are perfect simply to find out later in life their over restricted parenting style caused their kids to go apeshit the first time they are out from under mom and dads thumb. (trust me, my house in college was right down the street from the dorms and many a freshman girl was plucked up and their naughty side was exposed!...... fun times!)

      Quote Originally Posted by FilSmith View Post
      Yeah, I can see in the video that his little uniform has a badge and it's a uniform. He still has on a tie, etc. Mom still wore a Carhartt hoodie for her big picture. What's your point? I made mine.
      You did make your point.... if your point was you're a judgmental douche.
      Why do you give a hoot what mom's wearing?