Microsoft Exchange Server Issue Workaround is to Block iOS 6.1, Fix on the Way
In a recent post on its support webpage, Microsoft addressed a mailbox syncing issue that some users are seeing with Exchange Server 2010, suggesting that administrators block or throttle devices running iOS 6.1 until the problem is fixed. According to the online document, the issue arises when Exchange clients attempt to sync a device running Apple’s latest iOS 6.1 mobile operating system with Microsoft Exchange Server 2010, causing excessive log growth that affects the server’s performance.
Office 365 Online Exchange users are also said to be affected. Users began receiving error messages reading “Cannot Get Mail” and “The connection to the server failed” when attempting to access the service from an iOS 6.1-based device. As a temporary workaround to the issue, Microsoft suggests admins configure Exchange Server to refuse Calendar item updates, remove and recreate the device partnership, and throttle or block iOS 6.1 device users completely.
Bugs such as this one could prove to be troublesome for Apple as the company makes a push into enterprise, a market where Exchange is a major player. There seems to be strong growth for Apple’s iOS devices in corporate and government initiatives, a sector which was previously dominated by BlackBerry, so having kinks like these worked out is a must. It should be noted that Microsoft is currently working with Apple to fix the issue, so hopefully it gets resolved sooner rather than later.